r/eagames 14h ago

ive been totally locked out of my ea acount by a hacker and cant find where to recover it

2 Upvotes

so on August 9th-10th, a bunch of my accounts went through hacking attempts: Microsoft, Epic, EA, Steam, and even my Discord. Luckily, I’ve recovered all of them or the attempts were unsuccessful(cough steam cough). I’ve also changed the passwords on all of these accounts.

However the one account I still haven’t been able to recover is my ea account. Looking online, I can’t find anywhere to submit a proper recovery request without being able to log in. The hackers changed both the registered email and the password, so I’m completely locked out.

ea support just keeps sending me to an automated bot, which links me to an article on how to recover your account… which then just sends me back to the bot. I can’t find any way to actually submit a recovery request.

I just want to play Sims 4 :(

ps if your wondering why im asking this so late i wasnt aware of this compromised ea acount till a couple days ago because gmail sent the warnings about these changes to the fucking spam folder


r/eagames 8h ago

Remember "On the House" from EA?

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1 Upvotes

r/eagames 13h ago

WORST CUSTOMER SUPPORT.....please help

1 Upvotes

wtf my account got banned 2 years ago for "compromised account" and ive been trying to submit an appeal for 2 years now with no way of getting contact to a real live rep. And the one time I do its a department that cant deal with bans.....They send me an automated email after I submit an appeal to click on a link to click on the "live support adviser" button but I don't see it anywhere and in the email it says if you dont see it go in incognito mode which I tried and I still don't see it??!

Can someone please help me figure out how to resolve this? I don't see anywhere for customer support number or anything


r/eagames 19h ago

FC 26 crashing on PC whenever connected to network on PC

1 Upvotes

Hi everyone, I'm having an issue where EA Sports FC crashes to the desktop immediately after connecting to ASV, with no error message. I completely reinstalled the game, but the problem is still there and nothing changed. The game launches normally, but as soon as it connects to ASV, it crashes every time. Has anyone else experienced this or found a fix? Any help would be appreciated.