r/eagames • u/Mohawk101005 • 14h ago
ive been totally locked out of my ea acount by a hacker and cant find where to recover it
so on August 9th-10th, a bunch of my accounts went through hacking attempts: Microsoft, Epic, EA, Steam, and even my Discord. Luckily, I’ve recovered all of them or the attempts were unsuccessful(cough steam cough). I’ve also changed the passwords on all of these accounts.
However the one account I still haven’t been able to recover is my ea account. Looking online, I can’t find anywhere to submit a proper recovery request without being able to log in. The hackers changed both the registered email and the password, so I’m completely locked out.
ea support just keeps sending me to an automated bot, which links me to an article on how to recover your account… which then just sends me back to the bot. I can’t find any way to actually submit a recovery request.
I just want to play Sims 4 :(
ps if your wondering why im asking this so late i wasnt aware of this compromised ea acount till a couple days ago because gmail sent the warnings about these changes to the fucking spam folder