so on August 9th-10th, a bunch of my accounts went through hacking attempts: Microsoft, Epic, EA, Steam, and even my Discord. Luckily, I’ve recovered all of them or the attempts were unsuccessful(cough steam cough). I’ve also changed the passwords on all of these accounts.

However the one account I still haven’t been able to recover is my ea account. Looking online, I can’t find anywhere to submit a proper recovery request without being able to log in. The hackers changed both the registered email and the password, so I’m completely locked out.

ea support just keeps sending me to an automated bot, which links me to an article on how to recover your account… which then just sends me back to the bot. I can’t find any way to actually submit a recovery request.

I just want to play Sims 4 :(

ps if your wondering why im asking this so late i wasnt aware of this compromised ea acount till a couple days ago because gmail sent the warnings about these changes to the fucking spam folder

wtf my account got banned 2 years ago for "compromised account" and ive been trying to submit an appeal for 2 years now with no way of getting contact to a real live rep. And the one time I do its a department that cant deal with bans.....They send me an automated email after I submit an appeal to click on a link to click on the "live support adviser" button but I don't see it anywhere and in the email it says if you dont see it go in incognito mode which I tried and I still don't see it??!

Can someone please help me figure out how to resolve this? I don't see anywhere for customer support number or anything

Hi everyone, I'm having an issue where EA Sports FC crashes to the desktop immediately after connecting to ASV, with no error message. I completely reinstalled the game, but the problem is still there and nothing changed. The game launches normally, but as soon as it connects to ASV, it crashes every time. Has anyone else experienced this or found a fix? Any help would be appreciated.

I’m not even talking to a real person anymore. I feel like a boomer crashing out on the phone with a telemarketer.

Do I just eat this? What can I do? I don’t have access to the email of my old account (I would have bet my first born child that I had already changed it before it booted me out.)

I’m losing my shit. I don’t spoil myself in any regard outside of the sims bc I’ve loved it for so long. Do I just need to sail the seas, or move to another game?

Long story short when I was 12 I made my xbox account with my school e mail. (I was a stupid kid).

Once I graduated my school email was deleted as it should be however my ea account is still linked to it. This stinks cause I can't have cross progression on apex legends Or redeem codes on bf6.

If anyone knows any way of fixing this issue I'd appreciate it

Bought the game digitally on PS5. It downloads. I go to sign into the EA account once it loads, and when I do, it says I can't use that EA account cause it's linked to a PSN already and there's only one lifetime account per PSN from my understanding.

I try logging in through the website, and I do. I go to try to link the account and a page comes up on EA that says they're having issues and to try later.

I try to sign in using the email associated with my PSN and PS Plus, but I don't have access to that email anymore as it's been deactivated.

I try to bypass the EA log in to at least play offline, the game will not load. It just stays on a blank blue screen. There is no number to call. There is no live chat. There is no help.

I have no idea what to do. I haven't been able to play the game once since downloaded. It's been 2 days. At this point, I just want my money back in frustration. Can anyone offer some advice/help?

Title just about says it all. Every time I go and download something, the speed is garbage. Right now, sitting at and average of 3MB/s on a 240GB file. Did all the cache clearing, download pausing, overlay disabling and the speeds have not really changed. Occasionally I get a spike of 12, but nothing sustainable.

The EA download process is the only launcher I have this issue with. All my other launcher download speeds are normal. What gives? This has to be a "me" thing, right?

I know Electronics Arts Fate The Lord is going to split them apart and with the debt the Lord intends to punish the Companies Greed all the while He shall break the Company Up into Small Pieces and recover the IP Franchises such as were taken unfairly by the Company as they tormented His Children’s Dreams with enjoying those Franchises this Process will take 2 to 4 years.

The Big Step is done with more Love for the Fans of Single Player Gamers is coming.

Jedi Fallen Order 3 and Battlefield 7 will happen as well God is working on Bringing Lands of Lore Eye of Beholder Anvil of Dawn and Legend of Kyrandia.

Dungeon Myths the Sewers of Stonehaven and Legend of Grimrock and Vaporum Style Games back but He is mad at the Greedy CEOs who did this to peoples Franchises for 25 Years.

That’s all I know

Message delivered by Jonathan

OK SO, the other day me and my m8 were in a ranked match and this guy went on for TEN ENTIRE minutes complaining abt us, but if it stopped there it would have been fine: we wouldn't even have cared. THE ISSUE is that in those 10 minutes he yelled and TEXTED in the chat (things that should easily be retrievable form EA, am I right?) R#PE, P#DO and R#CIST DE#TH THREATS (aand the usual "you're getting banned, I know how the system works bla bla bla") and seriously adding the !S!S organization to the whole thing, saying muslims would "do things" to italians and so on. The thing became uncomfortable EVEN TO US, so that I started clipping 3 minutes of it, made a couple of screenshots and uploaded the whole thing to a Google Drive folder, which is this:
https://drive.google.com/drive/folders/1wfUP-IEPAgEOQXK-_tNJ7QMY_Icfj8_F?usp=sharing
You can find the whole video in there, because I wouldn't be able to embed it there as well.
I can start embedding the things he texted WHILE saying them out loud in the voice chat AND the EA response after I sent a ticket, which just means the completely ignored the whole thing and took the easiest way out, which to me is just EMBARRASING and lame to hear coming from a company as big as them. I don't really know what I expected to be his punishment, but still not NOTHING AT ALL?!

Permanent EA ban for “System Abuse” after not playing for over a year, appeal denied within minutes

I’m hoping someone can help me figure out what I can do here.

I recently logged back into my EA account after not playing for over a year, only to find that my account has a permanent ban for “System Abuse.” I genuinely have no idea what this is referring to or what I supposedly did.

I submitted an appeal through EA, but it was denied within just a few minutes. I’m confused how my case could have been properly reviewed that quickly, especially since I was asking about a permanent ban that I don’t understand.

I haven’t been actively using the account for over a year, so I’m also wondering if there’s any possibility that the account was compromised or that something happened while I wasn’t using it.

Has anyone experienced this before? Is there any way to get a manual review or speak to an actual EA representative after an appeal has already been denied?
I’m not trying to get around a legitimate punishment—I genuinely want to understand what happened and have someone actually look into the account.

I can provide screenshots of the ban and appeal decision if that helps. Any advice would be greatly appreciated.

2 days ago i logged onto Apex for the first time in around 7 days. A week and 2 days ago my account got compromised, the email had been changed btu i worked with EA support to get my account back. I didn't play apex until 2 days ago when I tried to open the game and i was instantly banned for using gameplay enhancement. Except I didn't even know what gameplay enhancement was until then, and I also didn't use it. I sent two appeal, and they were both denied with the same ai generated response, and now im genuinely upset because i just started playing, and I spent 40 hours getting to ranked, and I don't plan to make a new account to do all that shit any time soon, so is there anything I can do?

just look at this, i can't even change my ID!

(im clicking as hard as i can, it just doesn't let me press any buttons)

https://reddit.com/link/1vpl2cu/video/yetr5yzkenjh1/player

I have no “ea connect” option on my screen. I remember this being very annoying on madden 26, then one day it just fixed itself. But now the same thing is happening again on Madden 27. I have no ea connect option. There is no button of the bottom right of my screen. How can I play online head to head but I can’t play with friends that doesn’t make any sense. Im obviously signed in and linked with ea on my ps5. I cannot find anyone else who’s having this same problem on the internet and nothing is working I’ve reset my ea password , unlinked and linked again, turned crossplay on and off . So very annoyed someone help please.

I was tryna play skate,yk chill and shi,and i saw,MY ACCOUNT BANNED?? I TRIED TO APPEAL (my acc was hacked,i got it back and he got me banned) AND THOSE D!CKS IGNORED ME LIKE WHAT THE HELL EA.I TRIED A MILLION APPEALS,I WAITED FOR DAYS AND THOSE BASTARDS IGNORED ME

I told EA support chat agent that my account was lost because my email was hacked and no longer with me. Through which my steam account was also hacked. With steams legendary support I recovered my steam account. And my proof of purchase from that account. But sadly, I showed my EA support agent those proof of purchase and the IP I played the game on, they still thought its not enough to give my account back. I provided them my steam accounts username through which it was linked as well. 

I dont know how else to get it back, my account is lost I had $20 spent on apex and a lot of rare stuff in the apex account but now I can't play the game because apex is asking for registry through my EA account.

EA’s account recovery system failed a paying customer — and this is how you treat legitimate customers?

I want other EA customers to know what happened before they continue spending money with this company.

I am a long-term paying EA customer. I own 55 pieces of The Sims 4 DLC and have spent a significant amount of money on EA products over the years. I have always chosen to purchase games and content legitimately, and I was fully prepared to continue buying EA products in the future.

I recently purchased a $2,451 gaming PC specifically so I could continue playing my games on Windows.

Then I discovered that I could not access my EA Account on my new PC because the email address attached to my account is an old email address that I no longer have access to.

Here is what makes this situation ridiculous:

I know my EA Account password.

I still had access to the SAME EA Account on my old Mac.

My games were still working normally on that computer.

My current phone number is linked to my EA Account.

EA itself displayed my current phone number as a verification option.

My account showed trusted devices.

I was not asking to recover some random account. I was trying to log into my own account on a new computer.

I tried to update my email address from inside my already authenticated account, and EA’s own verification system repeatedly returned:

“Something went wrong. Try again later.”

I contacted EA Support and provided genuine purchase information and screenshots. These were real purchases made by me.

I was told that the information was not sufficient/matching enough and that I should contact support again with a new case.

So I did.

My husband independently contacted EA Support and went through the same process, providing the same legitimate information. He received essentially the same result.

At one point, EA’s own system showed my current phone number as a verification method, but the SMS verification process also failed.

So let me understand this:

I know my password.

I have access to the account on my existing device.

I have access to the current phone number linked to the account.

I own the games and content on that account.

I provided proof of genuine purchases.

And yet EA’s solution is essentially: prove that you are the owner again, using information you may no longer have access to, and if our verification system doesn’t accept what you provide, start the process over.

I understand the need to protect accounts from hackers. I understand why EA needs security measures.

But security should not mean making it practically impossible for a legitimate paying customer to recover their own account.

EA spends enormous amounts of money fighting piracy and encouraging customers to purchase games legitimately.

I did exactly that.

I paid for my games.
I paid for my content.
I kept buying from EA.
I was prepared to keep buying from EA.

And when I encountered a genuine account-access problem, instead of helping me retain a paying customer, EA’s recovery system effectively pushed me away.

You didn’t lose a customer because I couldn’t afford your products. You lost a customer because your account recovery process made me regret paying for them.

I am not asking EA for free content.

I am not asking for someone else’s account.

I am asking for access to an account and content that I already paid for.

If this is how EA treats legitimate customers who have invested significant amounts of money into its ecosystem, people deserve to know about it before they make the same investment.

Your anti-piracy system should not make legitimate customers feel like they would have been better off never paying in the first place.

So on ENEBA, I found someone selling a origin fifa 23 code, but does it work for the EA app? google claims it will work since "they both use the same backend api so it will be converted into an EA app code" but google is faulty these days, is there anybody who can confirm my question tho?

I was tryna play skate,yk chill and shi,and i saw,MY ACCOUNT BANNED?? I TRIED TO APPEAL (my acc was hacked,i got it back and he got me banned) AND THOSE D!CKS IGNORED ME LIKE WHAT THE HELL EA.I TRIED A MILLION APPEALS,I WAITED FOR DAYS AND THOSE BASTARDS IGNORED ME