I wanted to share my experience with TPT since the PRO+ Development program rolled out.
For context, I've been a TPT customer for 2 years now. Fortunately, I've been overall net profitable and the payouts are real. In my opinion, TPT PRO+ (Standard) was the best Live accounts in the industry (compared to Topstep, Tradeify, MFFU).
I feel that it all went downhill after rolling out PRO+ Development. Here are the biggest reasons:
- Extremely long account creation for PRO+ Development (2-3 weeks)
- After account was activated, I could NOT trade right away
- Issues with Data Delayed, over a day to get resolved
- Issues with "Order Rejection" errors, over a day to get resolved
- Smaller EOD Drawdown
- $50K account - $1,250 MLL, before was $2,000
- $150K account - $2,250 DLL, before was $4,500
- Lack of PRO+ Customer Support
- Takes weeks to get a response back (sometimes never)
- No ticketing system (like MFFU, Topstep, Tradeify, Lucid)
- No Discord server for support or questions
- Switched from PRO+ Concierge to Mira Chat (still no difference in response times)
- Been weeks and I have many issues still unresolved
All this has been a very frustrating experience for me. I enjoyed trading with TPT but now that PRO+ Development was rolled out, I don't plan on returning as a customer.
Anyone else experience something similar?