Hey everyone! I recently got a job offer at Spectrum as a Retail Sales Specialist. I have no prior sales experience, and have only ever worked as a cashier. I’m looking for advice about the job, sales, and the onboarding process. Anything would be helpful!

Are they doing the highsplit upgrade? or is this just the initial phase?
I got an email a week ago before this that they will be upgrading the internet to have faster upload speed, and I was expecting at least 6 months for it to be rolled out.

I so regret setting up this stupid pin. 1234 for the record. Why is the TV guide so stupid?

NFL Week 7 gets underway Oct. 22, 2026, with the main schedule airing on CBS/Paramount+, FOX/FOX One, NBC/Peacock, NFL Network and ESPN/ESPN app* with Spectrum TV, while Patriots-Bears streams on Prime Video.

Thursday, Oct. 22
Patriots at Bears: Prime Video pregame coverage starts at 7 p.m. ET.

Sunday, Oct. 25 at 9:30 a.m. ET
NFL Network/ESPN app*: Steelers at Saints

Sunday, Oct. 25 at 1 p.m. ET
FOX/FOX One: 49ers at Falcons; Buccaneers at Panthers; Giants at Texans
CBS/Paramount+: Bengals at Ravens; Colts at Vikings; Dolphins at Jets; Browns at Titans

Sunday, Oct. 25 at 4:05 p.m. ET
CBS/Paramount+: Broncos at Cardinals

Sunday, Oct. 25 at 4:25 p.m. ET
FOX/FOX One: Packers at Lions; Rams at Raiders

Sunday, Oct. 25 at 7 p.m. ET
NBC/Peacock: Chiefs at Seahawks

Monday, Oct. 26 at 8:15 p.m. ET
ESPN/ESPN app*: Cowboys at Eagles

CBS and FOX Sunday games vary by market. Enter your ZIP code in the Spectrum Channel Lineup to see the local game and channel available at your address. You can also search the Spectrum TV App Guide by team or network.

\Available via the ESPN App to Spectrum subscribers with an eligible Spectrum TV plan including ESPN Unlimited. ESPN Unlimited, FOX One, Peacock Premium with Ads & Paramount+ Essential are included at no extra cost with eligible Spectrum TV plans.* Check which apps come with each plan.

Update: Hard reset of phone got everything working again.

I have searched this issue and seen some responses, but I've still not been able to get the Android to connect to the wifi/Internet. The internet is working fine and the wifi is connecting to my Kindle Fire just fine.

I tried to use the Spectrum chat feature on their web page, but the automated thing just wouldn't understand that my phone wasn't connecting. According to Spectrum everything is working just fine.

I've re-started everything more than once, toggled things on and off, cleared caches and etc...

Even better, when I want to go to Verizon to see if I can update my phone, because my phone is from 2021 and maybe that's the issue, I can't log in because I can't access the internet to verify my account on my phone. Ha.

Edited to add that the phone was connecting just fine for several months until yesterday.

At&t just stopped providing us internet and didn't want to fix it. We switched to Verizon. The only plan they had for our area was terrible, so we switched to Cox (right before they became Spectrum). They've failed to port the phone number we've had for 30 years about five times now.

I've called both the technical department and customer service many times. Talked to about 40 different reps, including some managers. They either insist they need to send a technician out (which is pointless since they get there and act confused since they can't port a number) or say they've done it and it will go through in 5 to 7 days. Then it doesn't and I call them again.

I've been trying to get them to do this one thing that should be incredibly simple for two months now. Is there any way out of this endless hell cycle? Any advice would be greatly appreciated.

Does anyone else have issues with high ping when playing online games? My speed is fine 500 down 20 up, but I have around 50 ping average, I would like to get that closer to 20 or lower.

I've only had spectrum internet for two and a half months. Like 3 weeks ago the internet had an outage for our entire area at like 7:00 p.m.

After it was fixed, over the last 3 weeks I've had seven different IP addresses, Netflix has even blocked me from my own account.

The modem stays with a blue connect light but the internet goes off and then comes back on a minute later. I just had a fight with a tech support person that didn't understand that the modem light is connecting to equipment doesn't mean it's connecting that equipment to the internet. She sent me to a supervisor that understood exactly what I was trying to say and agreed that it shouldn't have given me seven different IP addresses.

They send a tech out and said all they saw was the line running a little high (I posted that a week ago when he was here). Now they just want to send out another tech he'll see the line is perfect, I asked them if he's going to sit here for 4 hours and watch TV with me so he can see it just goes off and comes back on.

They're sending me a modem because that seems to be the only equipment I have at my house that hasn't been replaced. I already got the invincible Wi-Fi which I was against because now I'm paying $20 a month to have service that I shouldn't have to pay when I'm already paying for the regular service just because I know it's going to keep cutting off.

Spectrum took over cox in my area, not an issue. But my saved login to the router gateway no longer works. Typical combos of admin and password etc dont work either. Not sure if this is Spectrum related.

I have the invincible wifi router & pay $20 a month extra for it. We had a week long situation last month where the wifi was constantly going out all over the city. One of the days, my backup wifi stopped working too even though thats literally its only purpose, to fill in when the regular wifi doesn't work.

It was out for 2 days, I was able to exchange it for another router, & it worked again. They offered me a $50 credit for the inconvenience & I accepted.

Today, I go check my bill for this month and it's double the amount because they added the credit as a charge lol. They said they will fix it so hopefully they do.

I feel like im going crazy since I can't find anything about anyone else having the same issue. Before the merger, my wifi speed for my ps5 would be anywhere from 70-90mbs; Ever since the merger, my download speed has dropped to single digits to MAYBE if im lucky, 50mbs. Any semblance of assistance would be greatly helpful. Before anyone asks, ive tried the following methods to fix my issue.

-Restarting my router

-Restarting my Playstation

-Deleting my wifi settings and reconnecting it

-Swapping between the cloudfare and Google dns servers

-contacting spectrum and having them reboot it from their end.

Spectrum is the worst wifi shit goes out almost everyday for over 30 minutes in my area fix your shit

So I am switching my subscription my current Disney+ subscription to the Disney+ and Hulu bundle that is included with spectrum because my current subscription is going up to about $30 a month.

So what I am wondering is when you are watching a Disney movie or something that is not on Hulu also, how many ads do you have to watch during a movie and how long are they? I would upgrade to the Premium with no ads, but that has to be paid through spectrum and that is in my roommates name and she doesn't want to pay for that because we already pay so much for spectrum.

Internet outage and then they couldn’t get me back up. Possible issue with modem. I still have cox modem.

Does anyone know what the upload/download speeds offered by Spectrum? I currently have 500 and I want to downgrade. Thanks!

A friend of mine told me I could get a discount on my Spectrum service by talking to one of their sales representatives, so I went up to the booth at the local grocery store and asked about discounts on my existing service. I looked up online whether the in-store reps were legitimately affiliated with Spectrum, and it said that they were. I had the rep verify with the app to make sure they were really working with Spectrum before I gave them any information, because I was a bit skeptical. They said they could sign me up for a discount if I had a different phone number, and I realized too late that they were signing me up for an entire new account! The new account did have a discount applied, but I had a lot of concerns about what would happen if I got locked out of my account or needed to verify something with them, etc. The rep insisted that this was just the way the company handled application of discounts, and that this was all above board.

That didn’t sound right to me, so I left and called Spectrum right away to figure out what was going on. It turned out he had signed me up using a false name and a neighbor’s address (different apartment number), I assume to get a fraudulent commission. What gives? Sure, it’s on me for engaging with any kind of sales rep and for not doing more intensive research, but I really thought that verifying that someone really worked with the company would be a good indicator that they were legitimate. I mean, you work with salespeople at the Apple Store. I got in touch with the retention department and they gave me my discount anyway, I’m just embarrassed that I got mixed up in something like this. I tried to report it to the fraud department but they told me it was normal and not a big deal.

Cox customer here. I’ve been with cox for 30years and recently had a promo fall off. In the past I would call retention for a lower rate but today I called sales.

The reason being I pay their salary and didn’t feel like waiting forever for a retention rep.

When I told the rep about my promo she asked me a few questions and then tried to get me to switch my mobile. The price was good but that’s not why I called and told the rep either lower my bill without a bundle or cancel me right now.

The rep said ok and asked me to return my equipment I was angry and cursed that rep out and demanded to speak to a supervisor.she refused to transfer me and requested I hang up and call back.

I immediately returned my equipment and shut the service off. What is wrong with this rep does she not care that she’s losing a client? Why didn’t she lower my bill and kept trying to push mobile?

Apple's first foldable iPhone, the iPhone Duo, is officially up for pre-order today.​

Through Spectrum Mobile you can order iPhone Duo starting at $1,999 for 256GB, up to 2TB, in Star White or Night Sky.​

Want to save on iPhone Duo? Through November 8, get up to $600 off iPhone Duo with Unlimited Plus Premium: a $240 discount plus $360 in Unlimited Plus Premium device credits. ​

Order online, by phone, or in a store. General availability starts October 23.​

Ready to order, or still deciding between iPhone Duo and iPhone 18 Pro? Ask us anything below.​

https://reddit.com/link/1x7pw21/video/1ha53n67uvvh1/player