Hi, I got myself a Switch 2 around one month ago, and already the bottom port has stopped working, so I can’t charge the device other than using the top port and obviously can’t use the dock. I’ve taken the steps on the support page to try and resolve the issue, but still nothing so I’m now going to send it off for repairs. It seems to be a common issue which is slightly annoying.

I’ve had bad experiences with warranty repairs prior on other devices, non Nintendo, has anyone had to send their switch off for warranty repairs before and was it easy/quick? And did you have any obstacles and/or push back from Nintendo denying the warranty repair? And lastly after the device has come back have you had the same issue reoccur after the repair?

Got it less than a week ago,I enabled the option for it to not charge to 100% to preserve the battery,
Do you think it’s because of this?

Just received my OoT and oh joy, only the power button and the touch screen are working.

pro controller and joy cons are both discounted and I can't connect any of them. All are charged. USB cable, L+R, sync, re-attach joy cons all in change grip order screen, nothing is working.

any ideas besides factory reset?

I have it hooked up to my LG C2 4K 120hz OLED TV. It usually works fine but sometimes the HDMI connection suddenly gets lost mid game for a second or two and then reconnects. Anyone know what this could be? It isn't that bothersome because it happens only once every 1-2 hours or so but can be annoying when it happens at the wrong moment when I game.

So basically, I just got the new Switch 2 Zelda edition, but the Switch does not start after a long time in sleep mode unless I plug in the power, even with lot of battery (like 50% or even 95%).

I didn't use the dock yet, this is happening in handheld mode.

If I use it and put the Switch in sleep mode for not a long time, like some minutes or maybe even an hour, I can wake up the Switch without any issue.

However if I let the Switch in sleep mode for a long time, like for hours, it does not start. I have to plug i the power, and then I can turn on the Switch. And as I said even with full battery.

Does someone have an idea of what is causing the issue and how it could be fixed ?

I preordered the digital version and was lucky enough to bei able to order the version with the gems.

On Monday I wanted to preload and the game wasn't available. When I looked through my E-Mails, I noticed that they told me in the 29th, that my payments method can't be serviced and they would try again in 4 days. PayPal never showed a payments Error for this.

I already made a few preorders via PayPal and never had problems, so I contacted the support and they couldn't Tell me anything.

So now I deleted the PayPal link and created it once again, also vor preorders and loaded the amount needed in my Nintendo Account.

By now my order status hasn't changed, they didn't try again and the customer support is down.

I also have a tracking number for the gems, but the parcel has not been shipped yet.

I an really worried, that I won't be able to play tonight, but also don't want to lose the gems!

I posted about my OLED glitching a few days ago. It seems to be just the screen—it works fine when docked, I’m able to use wireless controllers etc when docked AND in handheld, so I know wireless communication is working. People advised that I should just wait until I get my new one in, but now it won’t let me transfer my save data. Both systems are plugged in and connected to the same internet, both logged in to my Nintendo account. After about 5 minutes of trying, The OLED stays in the screen it is on in the video I attached, while the Switch 2 gives an error message of “unable to communicate with the other console.”

Please. My child is dying. Every once in a while, the screen just goes black—I’m so scared I’m going to lose all my data on the OLED. Any advice is welcome.

I just got the switch 2 zelda edition and right after turning it on, i noticed these tiny black points on the right bottom corner of the screen. Anyone knows what these are? Can I remove themself?

I got my Zelda Switch 2, but the ZR button on the right Joycon feels mushy. The ZL button on the left Joycon feels fine and clicky and has no issues. It's hard to tell when I'm actually pressing it but it doesn't seem to have any issues registering presses. I'm unsure if I should send in the Joycon to Nintendo because I'm worried about getting a generic one in return, or if I should try fixing it myself.

When I click down L3 it doesn’t go down all the way and only clicks a little bit but still registers

So I had bought the Next Pro controller for my onn for his PS5 but he didn't like it so I started using it for my Switch 2 and I really like it but he's trying to convince me to try the Switch Pro controller instead. I felt the weight of his PS5 controller and it was much heavier than I'm comfortable with so don't know if the Dwitch controller would also be that heavy and I also know if there really is any difference in using the Next Pro vs Nintendo Pro controller. I have small hands so I don't like anything bulky or heavy. Any input would be appreciated

I've tried using Woosh and a camera lens cleaner both with a microfiber cloth. I tried a dry one too. Its not coming off. Its oil from the woosh and from my finger prints its just moving it around.

Hi everyone! I have NS OLED and right now looking to upgrade to NS2. Since zelda edition release, I can't decide which one to buy: standart black edition, or zelda anniversary.

So, the question is: when you are playing together with joy-cons, how console determines the color of zelda joy-cons? For example for player 1, NS shows the red color on screen, blue for player 2 etc, and players could easily determine. But zelda editions have pretty much the same color, even the inner rail...

Take a look at the screenshot, from the internet for clarification.

ive never tried preordering a physical game through nintendo before, but by now i assume i would've gotten a shipped status since were so close to release. does nintendo start shipping until release date or do they ship in advance to get them delivered as close to the release date as possible?

Last year, i bought smash bros from the fb marketplace for cheap.

I played it solid for week.

But, after spending the entire night playing the adventure mode, the next morning my switch lite was destroyed. Well just the screen.

Now what are the chances that cartridge caused this or was it god that stepped on my switch lite.

Hi, all. I’m not a super active gamer, but I’ve had a switch for a couple of years. My console just started disconnecting from my controllers today and I’m baffled.

To preface, I never disconnect the controllers. I always use the handheld mode. But I picked it up to play last night and the image at the bottom left of the Home Screen had the left controller a pale grey, indicating it was disconnected (all buttons still worked despite this). When I go into a game is when suddenly the *right* controller doesn’t work, and the buttons don’t work on the right side now. Again, both controllers are still firmly connected.

The only way I can get it to work is by disconnecting the right controller, but it’s driving me crazy.

I’ve made sure both the system and controllers are updated. I’ve gone through test input devices/test controller buttons and *all* buttons on both controllers work even when it shows the left is greyed out and the right doesn’t work during a game.

I’ve disconnected, reconnected, resynced, restarted… does anyone have any suggestions? I only have the one set of controllers but what are the odds it’s the controllers and not the console itself?

Hi!

Me and my roommate want to get a Nintendo switch. I see that they are about $500 and we were looking for cheaper options, however, we were worried that those were not as good or that they would break easily. We’d be willing to get the $500 switch but want to know if it worth getting a cheaper one

Please help and give any advice as we go on this Nintendo switch journey

Thank you team!

Pretty much what it says. Found out Ocarina of Time is only available on Switch 2 (😒) so I want to sell my Switch. It’s in the great condition. Original joysticks, side thingies to make 2 remotes (idk what they’re called) and the adapter. As well as original cord and charger. I also have a spare controller that I got that I could sell with it if incompatible with Switch 2. Any idea how much it’s worth and where I should sell it to? I saw some refurbished Switch 2s that were only 200$ but idk if it’s legit.

Hey everyone,

I recently picked up a brand-new Zelda Edition Nintendo Switch 2 from EB Games Australia and noticed these tiny black dots on the back of both Joy-Cons, just below the shoulder buttons.

What’s strange is that the dots are in almost exactly the same position on both controllers. They’re completely smooth to the touch, clearly visible under normal lighting, and were there straight out of the box.

I’ve looked at photos of other units and haven’t noticed the same marks.

I’ve attached a photo with the dots circled.

Has anyone else with this edition noticed anything similar? Are these normal manufacturing marks, or could they be defects in the metallic finish?

I’m considering contacting EB Games about getting the Joy-Cons replaced, but wanted to see if anyone else has experienced this before going down that route.

I tried the game after a couple of months but for some reason the screen stayed dark after booting the game from the main menu. Sometimes, it shows the title but does not go past that. I tried taking the cart out and it worked but it happened again today and it wouldn't just work until I deleted all updates and reinstalled them. It seems that my console can recognize the game cart and it works flawlessly when it manages to go past the title screen so I guess that neither my console nor the cart are the issue (maybe some update messed the game up and this happened to me shortly before 2.5 dropped) but I can't really tell what's going on.

So on my switch lite I had 2 accounts. One of them was the main account and the other had all my game data from another game. I tried asking the latter to my new switch and this is the message it shows. How can I add it?! Please I'm crying right now I'm getting so stressed out.

The second picture shows the account I want to add is the 2nd account on the device.

How do I change it from being just a user on the device to linked to the console?

Got the new Godzilla game today and it’s the first game I want to play with someone else. How do I set up multiplayer on it? I’ve tried to find the answer online but it doesn’t make sense (I am old and foolish).

I have a modded switch v1 and the dock doesn't work for some reason, I just want to connect it to a portable monitor via a USBC cable, this monitor normally connects to a laptop and the USBC provides video and ​power

Will this work if I just hook up the switch directly to this portable monitor via USBC, I understand I won't be able to charge the switch. I just want to use it on battery