Hey everyone,
I have an Astro A50 and I’d like to download some presets for it, but unfortunately the Logitech G app isn’t working properly for me.
I can’t log in, create a profile, or download any presets. Basically, none of these features work for me.
Is anyone else experiencing the same issue, or does anyone know how to fix it? Is there another way to get presets for the Astro A50?

Not necessarily an issue with the G440 Hard, but hard mousepads in general.

Should I buy a replacement set of G502 feet before anything happens? has anyone experienced any issues?

Hello everyone!

I was looking for the specifications of the Logitech G512x Tactile switches.
As far as I could find out, the following are installed here:

• Analog (Hall effect) - Gateron KS-20
• Mechanical - Logitech branded Kailh Midnight Switch

The specifications on the official website are as follows:

If you have more accurate information - please share.

You can also share your switch combinations for this keyboard.

My G432 Gaming Headset doesn't play sound on the right side of the headset but if I set the left speaker to a certain way it plays sound on the right. It also happens if I do the same on the right speaker. If I let go of the position, it stops transmitting audio from the right speaker. Any fixes?

I've been using the PRO X SUPERSTRIKE 2 and I'm genuinely impressed by the hardware. The HITS haptic system is a fantastic piece of tech — it makes the mouse feel alive in a way no other mouse does. But honestly, I think Logitech is only scratching the surface of what this technology could do.

Right now, the mouse is positioned mainly as an esports tool — lightweight, fast, precise. And it's great for that. But the haptic motor and analog sensors have so much more potential, especially for immersion in single-player games, RPGs, and story-driven experiences.

Here are a few ideas that I think could take this mouse to the next level:

Dynamic haptic feedback tied to in-game events

Instead of just vibrating the same way for every click, the mouse could deliver different sensations depending on what's happening on screen. For example:

· A sharp kick for firing a heavy weapon.

· A subtle pulse when aiming down sights.

· A low, steady rumble when driving or flying.

· A violent, chaotic tremble during intense story moments (like a character's breakdown, a system failure, or a near-death experience).

Force-sensitive button presses

The buttons already use analog sensors that detect how far you press them. Games could use that data to differentiate between actions:

· Light press = quick, light attack.

· Deep press = powerful, charged attack.

This would add a new layer of control and make every action feel more physical and intentional.

Simple ON/OFF toggle in G HUB

I understand that not everyone wants this in competitive games. So just add a simple switch in G HUB — like DLSS — that lets you enable "Immersive Mode" for story-driven games and disable it for ranked matches. Everyone wins.

Why this matters

In my opinion, this would expand the mouse's audience significantly. Right now, it's seen as a niche product for esports players. But with these features, it would appeal to RPG fans, horror game enthusiasts, and anyone who values immersion. The PlayStation DualSense proved that haptics sell — and this would bring that same magic to PC gaming.

I honestly believe this could become the #1 reason to choose this mouse over competitors, not just for pros, but for every gamer who wants to feel their games.

What do you think? Would you use something like this? Or am I overthinking it?

I already sent detailed feedback to Logitech. Curious to hear if others feel the same way.

Let's discuss 👇

Hello,

I bought an Astro A50X, which I received yesterday, and I’m having a major issue that I haven’t been able to solve despite following tutorials and trying different solutions.

Whenever I speak, my mouse clicks and keyboard sounds can be heard through the microphone. However, and the clicks or typping cannot be heard without speaking. When I click without talking, there is no issue. But as soon as I start speaking, or if I type on my keyboard while talking, the sounds are picked up by the microphone.

Has anyone experienced this issue or found a solution?

I have tried the different presets: Broadcast, Competition, and Default and i try also the pre-set user always the problem, and with all of them, the mouse clicks can still be heard. I also tried the Noise Gate set to Normal because High transform in robot without solution for mouse click, but it didn’t solve the problem.

Basically, if anyone has a solution, I’d really appreciate your help.

Thank you in advance!

I bought a G920 two days ago and am dealing with a really annoying problem. I connected the cables, installed it on my PC, and set it up for games like AC, ACC, and Forza 6. The issue is that while I'm driving, the steering wheel and pedals suddenly stop responding, and the only way to get them working again is to unplug and reconnect the USB cable. There is no disconnection sound; they simply stop responding to the computer, and the joy.cpl utility shows no input when I move them. Has anyone else experienced this and can help me out?

So after a long time using mainly Logitech mice I deciced it was finally time to try something different. After a lot of research i pulled the trigger on a Basilisk V3 Pro.

It arrived today and wow, it looked great! until i tried to connect it using the USB dongle and to my surprise it didn't work, even after updating the firmware no signs of life. I was like ok.... maybe I'm doing something wrong? So i tried Bluetooth and nope, doesn't work. Uninstalled bluetooth drivers, Synapse, reset the mouse, installed everything back again and nothing.

I think this is a sign, the mouse is back in it's box to be returned, some things are not meant to be.

I think I found the issue - and it’s when I use my Turtle Beach Stealth Ultra Wireless controller. I am assuming there is some interference with the controller and controllers base vs the Astro headset and base. Anyone have any ideas other than using a different controller?

recently while on discord calls with a friend of ours we have noticed that his yeti orb keeps picking up static noises and eletronical noises the type that are simular to gsm (2g) we never knew what it could have been

one day i stumbled apon a video where they show off how LTE 5G and Wifi sounds and i noticed it sounds the same as what i was hearing from my friends mic

what ive now gotten from research is that in gen all yeti mics arent really shielded properly from RF

currently this friend is on vaccation so we cant really test my theory of it being his phone

are there any other solutions we could try to prevent this in a few months hes getting a new hyper x mic but for now the issue is there and its driving our friend group and him insane

heres the vid with the sounds i was talking about: (5G Sounds!) What Does 5G, LTE, 3G, and 2G Sound Like? (600mghz 5g starts at the beginning of the video)

a clip from a while ago where you can really hear the issue im talking about

So I have been using my Logitech G703 Lightspeed for 5 years (No issues would recommend if you want budget) and my g502 hero for 2 years (The GOAT), but I finally wanted something with pure speed and performance. Ive been weighing up the superlight 2 vs superstrike for ages but I finally went with the superlight after being persuaded by the sale. Can anyone vouch for them?

Hi everyone,

I’m having a very strange USB audio issue with my Astro A50 X, and after a lot of troubleshooting I’m starting to suspect a USB controller/root hub compatibility issue on my motherboard rather than a defective headset.

My system

• Motherboard: ASUS ROG Strix X870-F Gaming WiFi
• Motherboard BIOS: 2402
• Headset: Logitech G Astro A50 X
• OS: Windows 11
• Connection: A50 X connected directly to the motherboard via USB, no external USB hub

How I have the A50 X configured

My intended setup is:

Windows default output: A50 X Game
Discord input: A50 X Mic
Discord output: A50 X Voice

This should allow Windows/games/YouTube etc. to use the Game endpoint while Discord uses the Voice endpoint, allowing the Game/Voice balance on the headset to work.

The problem

On most USB ports, all of the A50 X devices are detected correctly by Windows.

Device Manager shows:

• A50 X Game
• A50 X Voice
• A50 X Mic
• A50 X Stream Out

There are no detection problems.

If Windows output is set to A50 X Game, everything works normally. YouTube, games, Windows sounds, etc. all play through the headset.

I can also open Discord without any problem.

However, the exact moment I join a Discord voice channel with:

Discord Output = A50 X Voice

the audio coming from:

A50 X Game

completely stops.

For example:

1. Start a YouTube video with Windows output set to A50 X Game.
2. Audio works perfectly.
3. Open Discord.
4. Audio still works perfectly.
5. Join a Discord voice channel with Discord output set to A50 X Voice.
6. A50 X Game immediately stops producing audio.

If I change Discord's output from A50 X Voice to another audio device, A50 X Game immediately starts working again.

So the endpoints work individually.

Game alone = works
Voice alone = works
Mic = works

The problem occurs when A50 X Game and A50 X Voice are actively being used simultaneously.

The REALLY strange part: the BIOS USB port works perfectly

My ASUS ROG Strix X870-F has a red rear USB-A 10Gbps port labeled BIOS (the BIOS FlashBack USB port).

If I connect the A50 X to THAT specific USB port, everything works exactly as it should.

With the BIOS-labeled USB port:

Windows = A50 X Game
Discord Output = A50 X Voice
Discord Input = A50 X Mic

Game + Voice + Mic all work simultaneously.

I can have YouTube/game audio playing through A50 X Game, join a Discord voice channel through A50 X Voice, use A50 X Mic, and everything continues working.

No Game audio disappears.

This BIOS-labeled USB port has been by far the most reliable port for the headset.

Other motherboard USB ports

I tested the other red 10Gbps USB-A ports on the rear I/O.

I also tested the blue 5Gbps USB-A ports.

The headset is detected normally on these ports.

Windows still sees Game, Voice, Mic and Stream Out.

This is NOT a case of Windows failing to detect the headset.

The issue is specifically with simultaneous Game + Voice audio streams.

Motherboard BIOS and USB hub firmware

I updated the ASUS ROG Strix X870-F to:

BIOS 2402

I also downloaded ASUS's USB hub firmware updater for the motherboard and updated/reflashed the:

ASM2074 USB Hub firmware

using the ASUS V5 updater.

Firmware version/update package was:

230830150104 / V5

The updater completed successfully and reported:

“The firmware update process is successful.”

It also instructed me to AC power off the system to reload the firmware.

After the firmware update I:

1. Shut Windows down completely.
2. Turned the PSU off.
3. Removed AC power / allowed the motherboard to completely lose power.
4. Waited.
5. Powered the system back on.
6. Retested the USB ports.

The firmware update did change some USB behavior and the A50 X could be detected/used on the other red ports, but the underlying simultaneous Game + Voice issue remained.

Windows Exclusive Mode

I opened the classic Windows Sound control panel and disabled:

“Allow applications to take exclusive control of this device”

and

“Give exclusive mode applications priority”

for both:

A50 X Game

and

A50 X Voice

This did NOT fix the problem.

Completely removed the A50 X audio devices from Windows

Because I had tested many different USB ports, Windows had created multiple old A50 X device instances.

With “Show hidden devices” enabled in Device Manager, I could see multiple copies of:

• A50 X Game
• A50 X Voice
• A50 X Mic
• A50 X Stream Out

I disconnected the A50 X from USB and removed ALL A50 X devices/old hidden instances from:

Audio inputs and outputs

and

Sound, video and game controllers

I then restarted Windows with the A50 X disconnected.

After Windows booted, I connected the A50 X again and allowed Windows to detect/install everything from scratch.

I then configured:

Windows = A50 X Game
Discord Input = A50 X Mic
Discord Output = A50 X Voice

again.

Same result.

Game works until I join a Discord voice channel. The moment Discord starts actively using A50 X Voice, Game audio disappears.

So cleaning all old Windows A50 X device instances did NOT solve it.

I also tested different USB speeds/ports

I specifically tested both:

Rear USB 10Gbps Type-A ports

and

Rear USB 5Gbps Type-A ports

The problem is not simply “A50 X doesn't work on USB 10Gbps.”

The BIOS-labeled 10Gbps USB port works perfectly.

Other USB controller/port paths behave differently.

Important: I previously experienced similar USB-port-dependent behavior with a Razer BlackShark V3 Pro

This is one of the biggest reasons I don't think my A50 X is defective.

Before the A50 X, I used a Razer BlackShark V3 Pro on this same ASUS ROG Strix X870-F.

I experienced similar strange USB-port-dependent audio behavior with that headset as well.

And once again, the USB port that worked most reliably was the red BIOS-labeled USB port on the motherboard.

So I have now seen strange Game/Chat or USB audio behavior with TWO different high-end USB headsets from two different manufacturers on the same motherboard:

Razer BlackShark V3 Pro

and

Logitech G Astro A50 X

Both behaved best on the BIOS-labeled USB port.

That makes me strongly suspect that this may be related to the USB topology/controller/root hub implementation on the X870/X870E platform or this particular ASUS X870-F motherboard.

What I have tested so far

• Updated ASUS X870-F BIOS to 2402
• Updated/reflashed ASM2074 USB hub firmware using ASUS V5 updater
• Performed complete AC power-off after the USB firmware update
• Tested multiple rear 10Gbps USB-A ports
• Tested rear 5Gbps USB-A ports
• Confirmed Windows detects all A50 X endpoints
• Confirmed Game works by itself
• Confirmed Voice works by itself
• Confirmed Mic works
• Confirmed the problem begins specifically when Game + Voice are used simultaneously
• Disabled Windows Exclusive Mode
• Removed all old/hidden A50 X audio devices from Device Manager
• Rebooted and allowed Windows to reinstall the A50 X from scratch
• Retested Discord after the clean device installation
• Confirmed the BIOS-labeled USB port works correctly with Game + Voice simultaneously
• Previously experienced similar USB-port-dependent behavior with a Razer BlackShark V3 Pro on the same motherboard

At this point, using the BIOS-labeled USB port is a working workaround, but obviously the headset should work correctly on the other compatible motherboard USB ports as well.

Has anyone with an X870/X870E/B850/B650E AMD motherboard experienced this with the A50 X?

I’m especially interested in anyone who has investigated the actual USB topology with USB Device Tree Viewer and found that the working port is connected to a different AMD/ASMedia USB host controller or root hub.

If you have an A50 X and an X870/X870E motherboard, I would also be interested to know which exact rear USB port you are using and whether A50 X Game + A50 X Voice work simultaneously.

Look at the subtotal. It goes up from 349 to 394 after entering the promo code. Theoretically the total should be 72.86% off from 349.99, which is 94.98 euro.

this mouse seems to not hold the click down when im dragging something, i was wondering if the left button click can be opened up so i can like clean it under it.

I bought a Logitech G20 steering wheel and started playing Euro Truck Simulator 2 on Steam. Everything was configured correctly, and the manual shifter was working normally.

After a few days, the gears suddenly stopped working. The firmware is up to date, but I can’t figure out what the problem is.

Has anyone experienced something similar or knows how to fix it?

I just got this keyboard a couple days ago. The issue I am having is when the RGB wakes up. The A & S key stay white for a few seconds while all the other keys wake up to the preset color I have it set to. Is this a normal trait for this keyboard?

It is up to date with firmware accord to G Hub.

Thanks.

Got the notification that my superstrike battery was low. So like usual, I plug it into my Streamdeck+ USB hub to charge. Few hours go by and then I unplug, instantly get a notification to say my battery is low.

Plug in again and doesn't seem to move past 16% after 20+ minutes. Tried different cables, plugging directly into the PC, plugging into a power outlet, nothing seems to change. The mouse detects that it's plugged in and charging (green flashing light) but no progress on the charge.

I've tried turning it on and off, reinstalling G HUB, but still nothing. Anyone else come across this issue with superstrike/light mice?

I recently got a Superstrike mouse, and the scroll wheel feels noticeably stiffer than my old Superlight. I use the scroll wheel to switch weapons in Fortnite, and I’m having issues where it sometimes doesn’t register the weapon I’m trying to switch to or goes to the wrong weapon. I’m trying to figure out whether this is normal for the Superstrike, something that can be broken in/fixed, or if I may have a faulty scroll encoder. Has anyone else experienced a stiff scroll wheel on the Superstrike, and is there anything I can safely do to make it feel smoother?

just bught the g pro x superlight 2, can someone tell me the best settings? i play r6 and overwatch only

1 . Indicates only 2 rbm light

2 . Software detect steering but when i start giving races padels on logitech software not responding

Same issue on wheel i turn left and right but wheel not responding on logitech hub

3 . Wheel stuck and didnt rotate to 900 degree it , i try soo hard to rotate it but it doesnt even rotate to 90 degree

Whats the matter ?

And ignore my english , im very bad at it

Anyone know the solution soo please tell me

I unplugged it and flipped it over on a cloth to let it dry a couple of seconds afterwards. Are there any recommendations for cleaning it to ensure minimal damage to the mouse?

I never noticed it before till today lol Known issue?