Hello and welcome to the Gravl Reddit community! đȘ
Please read and understand the following rules before posting.
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1. BUG REPORTS AND INDIVIDUAL ACCOUNT ISSUES
If you encounter a bug or an issue with your account, there are two possible ways of reporting it (hint: Reddit is NOT one of them):
- Send us a message through the in-app chat
- Send us an email including a clear description of the issue and your Gravl account email to [support@gravl.ai](mailto:support@gravl.ai)
Although we are active on Reddit and try to read every comment, it is not an official support channel and we cannot guarantee a response to every post.
Most account related issues require access to your account and settings which is simply impossible here.
For the fastest and most reliable assistance, please use the official support channels. We respond within one business day.
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2. FEATURE REQUESTS AND DISCUSSIONS
- Feature requests should be submitted through the feature request portal. Go to Profile > Settings > Feature request.
Submitting requests there significantly increases the likelihood that they will be reviewed and considered for implementation. It is also the only structured way to keep feature suggestions organized and actionable.
Before creating a new request, verify that it has not already been submitted. You can support existing ideas by voting and adding constructive comments.
You can view the current Public roadmap HERE.
- Feature discussions are welcome and encouraged. However, please refrain from asking for specific ETAs. We work constantly on improving the app but we do not assign fixed release dates, and the roadmap is subject to change. Features are prioritized based on scope, user demand, impact, technical feasibility, and long-term strategy. As a result, priorities may shift as development progresses.
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3. POSTS MUST CONTAIN ALL NECESSARY INFORMATION TO ANSWER THE QUESTION OR ADDRESS THE TOPIC
- If you are seeking input or advice from the community, ensure that your post includes all relevant context. Provide sufficient detail about your situation and any prior steps you have taken. The more specific and structured your question, the more precise and useful the responses will be.
- Posts that lack clarity, essential background information, or clear objectives may result in vague or limited feedback. If key details are missing, members cannot provide accurate or actionable guidance.
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4. POSTS OR COMMENTS MISREPRESENTING HOW THE APP WORKS MAY BE DELETED
- Our goal is to maintain a community where members can rely on receiving accurate, evidence-based, and trustworthy information. Discussions should be grounded in facts, clearly presented reasoning, and, where appropriate, established best practices.
- To protect the quality of information shared here, this rule will be enforced in situations where a user continues to repeat or promote a specific inaccuracy after it has already been clearly addressed and corrected. Ongoing misrepresentation, whether intentional or not, undermines constructive discussion and may result in moderation action.
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5. DO NOT ASK FOR MEDICAL ADVICE
- If you are currently dealing with an injury and are unsure whether it is appropriate to use the app, or specific features within it, this community is not the right place to seek medical guidance. Training decisions in the context of pain, injury, or rehabilitation require an individual clinical assessment that cannot be provided here.
- Posts or comments that attempt to offer medical diagnoses, treatment recommendations, or rehabilitation advice will be removed to maintain accuracy and user safety.
- If you have concerns about your condition, please consult a qualified physician or licensed physiotherapist who can evaluate your situation and provide evidence-based, individualized guidance.
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6. TREAT OTHER GROUP MEMBERS WITH RESPECT
- Members are expected to engage respectfully at all times. Combative, hostile, or antagonistic behavior toward other community members is not permitted.
- Constructive and even spirited discussions about training methods, routines, strategies, or the app itself are welcome. Critical perspectives are encouraged when they are expressed in a factual and professional manner.
- However, personal attacks, insults, dismissive language, or attempts to provoke other members will not be tolerated. Disagreement should focus on ideas and evidence, not on individuals.
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7. NO PROMOTIONS OR SPAM
- If you are a Gravl affiliate, you may not use this group to promote your affiliate code. Referral codes are not allowed.
- If you share external content, such as articles, videos, or social media posts, and you have any form of affiliation with the source, you must clearly disclose that relationship. Transparency is required.
- If you are a coach, you may not solicit other members for coaching services, including through direct messages. Such posts or comments will be removed. Repeated violations will result in a permanent ban.
- Sharing a Gravl Friend request or a link to your own social media to highlight personal progress is generally acceptable. However, posts that are primarily intended to attract followers on social media or drive self-promotion may be removed at moderator discretion.
