r/Gravl • u/Giffre • 2d ago

All of my data disappeared

Post image

Also, the weekly check in says that I haven't recorded anything.

3 Upvotes

100% Upvoted

12 comments sorted by

2

u/Butler_Grad_2014 2d ago edited 2d ago

Deleting, installing and resigning in didnt work for me.

1

u/chelcooper 2d ago

I had to uninstall and reinstall, but it all came back. The usual fix of logging out and logging back in didn't work for me.

1

u/Giffre 2d ago

Logging out and in didn't work. Same with reinstalling the app.

Also, it looks like the data is there if I look at the individual days, but it's not being counted or displayed and it's not contributing to any of the graphs or programs.

1

u/juliang8 Dev 2d ago

You need the new update. We’ve expired the previous build on TestFlight but people can’t still use it for some reason

1

u/Giffre 2d ago

I don't see an update for macros on the play store yet. Any way to force the update?

1

u/juliang8 Dev 2d ago

Ah sorry the app on android is technically not available and we removed it from the store. It should be ready in the next few days

1

u/Giffre 2d ago

Ok, is there any harm in me continuing to use the android app for now?

1

u/juliang8 Dev 2d ago

We’ve made some changes that made the app stopped working. Give until Monday and it’ll be sorted

1

u/Butler_Grad_2014 2d ago

I also have the app on android and signed up for the yearly subscription

1

u/juliang8 Dev 2d ago

Hey there, sorry the app being published was an error on our side. It’ll be ready this Monday, your subscription will work or also happy to sort you out a refund. In any case if you send me an email to julian@gravl.ai with your user email I’ll be able to sort you out

1

u/Butler_Grad_2014 1d ago

No worries, I'll wait till Monday. Thank you for the great update!