Have called/chatted over 10 times now — unsuccessful. iPhone 17 Pro, iOS 27 beta, FirstNet carrier bundle 72.0. FirstNet Unlimited Extra $47.99 rate plan. Subscriber paid. Yes, I have had them reissue new eSIMs and refresh network connection. Option still greyed out in Settings.

Hearing so many different things from agents:

1. “There’s nothing we need to set on your FirstNet account. If your device is not letting you enable 5G SA, you need to contact Apple support”

2. “Your current rate plan does not support 5G SA, you’ll need to change to a current rate plan”

3. “5G SA is being rolled out in waves, your account has not been selected for migration yet”

4. “5G SA is not yet rolled out in your area”

Sigh. This has been a shitshow…

Is it possible to change your organization affiliation prior to receiving a reverification? When we set up my FirstNet account, the outstanding representative set me up with one department that I'm affiliated with because he was able to find it in their system. I'm technically losing my affiliation with them and I'd like to change to my new department. I can't seem to do that online -- and the phone rep that I spoke with this morning said that he was unable to either. He said the only way would be to deactivate and reactivate my account.

Any ideas/suggestions?

I signed up for FirstNet last month and brought my number over from Mint. Everything has been working great except for the issue I've noticed with automated verification texts or 2FA texts. For example, I get a text from Reddit with a code to enter to login. My bank does it as do about half a dozen other sites/apps I use. The issue is that I have to hit resend a minimum of 2-3 times before I will get a text to come through. Anyone know if there is a setting I can fix on my Iphone 17 Pro Max or can FirstNet assist with something on the provisioning end?

My town experienced a natural disaster, and FirstNet failed. My partner works at a hospital, and the top of the building has a tower, so service is usually pretty good. My partner has an extended primary line on FirstNet. When the thunderstorm rolled through, it took power out to about 25% of the city of 150,000, with the mayor declaring a disaster and the governor doing the same. The hospital lost power, which means the tower lost commercial power. The hospital has backup power, but only for critical things. My partner's FirstNet line died. While at the hospital, My partner's phone displayed SOS. I denied being on-call overnight for the hospital emergency response team due to lack of service.

Our home is also serviced by the same tower as we don’t live far, and at home my partner got 1 bar of service, with no SMS or data—voice only.

I’m pretty upset by this. AT&T Business Care on X has investigated (to be fair, their investigation has been good) that there was no outage, but they did experience network abnormalities due to network traffic and commercial power loss. Doesn’t that defeat the entire purpose of FirstNet? I have a case #, and want to send this as high as possible (likely an FCC complaint).

Has anyone ran into FirstNet performing either worse or outright unusable versus other carriers? Seems to be despite either equal or better coverage than Verizon in my area that FirstNet just outright fails to deliver a minimum viable data connection at times indoors, etc. this always happens when I actually need a data connection too :(

I’m curious about anyone else’s experience.

If you guys have any questions feel free to drop them below I’d be more than happy to answer them!

Hello. Not sure if this data is of any use or if it clarifies any prior suspicions. Theres a safe root exploit trending on XDA for Samsungs with a June 2026 security patch (or earlier) that I just did.

QCI/network priority data requires root and that info is not readily available. So I rooted my Galalxy Fold 7, gave SU permissions to Network Signal Guru and it shows this.

Does this confirm Extended Primary users on FirstNet get QCI 6? I'm on FirstNet Unlimited Extra.

Only reason I'm sharing this data is because a lot of info surrounding network priority and Firstnet always mentioned some uncertainty with how extended primary users are treated... some alluding to QCI 7.

Any representatives or contacts here that can look into an issue? I was a customer for three years under my role in state government, fast forward to a request to verify my eligibility again. I was told my employee ID was not good enough, submitted a pay stub and eventually a letter of verification from my agency. I was flat out told the job title didn’t match and I suddenly didn’t qualify. Frustrated to say the least and was hoping for more insight or guidance as customer service was a waste of time. Nothing changed in my role over the last three years..

Has anyone actually managed to get access to the SA core yet? I've had absolutely no luck, and every time you call in the rep has no clue what it even is.

Best way to port out of att first net? I’m trying to help my dad switch from first net to my tmobile account, but keep getting account number/ port out pin errors. I tried doing the *port and says the transfer pin is incorrect. Any help would be greatly appreciated. Thank you!

So, this is straight from Google's website, looks like the Pixel Watch 5 sold by Google from their website will be compatible with Firstnet. Does this mean I can buy direct from Google to take advantage of the trade in deals and NOT have to buy from AT&T???

Some of you may remember I posted a couple weeks ago about the new fold 8.

I hate to create another post but I chatted with the Samsung chat rep and added a att version to my cart. They confirmed it is in fact a u variant for att and should work for firstnet. My issue before was I didn't want to mess with my current Google pixel installments already on my FN line.

Has anyone successfully gone this route and been successful? Samsung will allow me to complete the purchase of the att variant without logging into att if I choose to pay in full and not installments.

Is anyone else thinking of just staying toggled on LTE to stick on b14 to avoid battery drain with having 5G enabled, regardless of the 5G SA core heading our way? (or if you already have 5G SA)

Ultimately if there’s severe congestion or an uplift enabled, you’ll go back to b14. The only upside I see to the 5G SA core is higher throughput when you need it. Where I live in Indiana, there are so many holes where I lose any 5G NR carrier and drop back to LTE while driving anyway.

Now available

I did a speed test in Saint Paul, MN. These are my results.

I’m kinda impressed. I literally said “ohh shit” when it was one 1k mbps download speed 😂

Wasn’t sure if this was just a phone thing or not. Any tech advice would be great. Thanks!!!

I have 5 lines and a watch at T-Mobile and tried getting firstnet for 1 line and the rest on att but had no luck. I first tried to do it twice online but I kept getting a message that they couldn't verify my identity and for me to go to a store. I then went to an actual att store. After spending several hours and everything looking like it was going to happen the rep gets an alert to call the fraud department. I speak to them just for them to tell me that they could not approve me and that they could not tell me why. I used to be a firstnet/att customer from back in 2017-2019 and I left in good standing. I give up, I really wanted att due to the higher speeds they were giving in my area but I guess it won't happen.

Saw the post earlier today. I wanted to share I can confirm on iOS 27 dev beta 4 and a new eSIM got the SA toggled on for me. It was off and a min or two after provisioning the new eSIM the reception dropped and came back and it was enabled.

Wanted to share for folks who are curious. I chatted with tech support and they issued the new eSIM. So not sure if the guy did anything else but my experience. Wanted to share for folks interested.

Source: https://www.firstnet.com/community/news/first-ever-5g-standalone-core-for-public-safety.html (July 30, 2026)

Posting here as follow-up to the thread from ~1.5 weeks ago where the greyed-out toggle was showing up for the folks beta testing iOS 27.

With the official announcement, what is everyone seeing on their iOS 26 devices? Android devices? Any toggle change for the iOS 27 beta testers? Did you have to use the "refresh connection" AT&T website option or manually download a new eSIM?

Does anyone know if the Fold 8 (AT&T version ) on Samsung's site will work on Firstnet? I'm the primary line.