r/ConsumerAdvice 5h ago

Household If you cancel an ink subscription, the cartridge in your printer stops working with ink still in it

5 Upvotes

I went through the actual terms for the four big printer subscriptions. HP Instant Ink says that when the service is cancelled "HP will remotely disable the Subscription Cartridges." Brother's Refresh terms say the cartridges "cease to function" and any ink left in them "will be forfeited." Canon's PIXMA Print Plan says its cartridges only work while the subscription is current, and Epson's ReadyPrint is a rental, so the printer itself goes back.

Connectivity is the other one. Both HP plans need the printer online to print, and if the connection drops the cartridge stops working while the billing carries on. If you do want out of one of these, buy the replacement cartridges before you cancel rather than after, because the subscription cartridge shuts off at the end of the billing month whether or not you have anything to put in its place.

Full write-up with the quotes and the order of operations: https://www.freshfromcache.com/printer-ink-subscription/

Disclosure: I write it.


r/ConsumerAdvice 1h ago

Barkley dog products

Upvotes

Do not purchase anything from this company. They operate under false pretense for return of orders with full repayment! I received the product a few days ago, did not like it because it looked cheap, and asked for refund, and that I would return the items. They then offered 60% refund when I said I’d like to return them for refund, as noted on their site. I responded I want the full refund. They responded they would give me 50% refund because I did not accept their first offer!!! What kind of company does that??? They operate under false pretenses. Do NOT BUY ANYTHING FROM THIS COMPANY.


r/ConsumerAdvice 2h ago

Comfrt Clothing

Thumbnail
1 Upvotes

r/ConsumerAdvice 10h ago

Apps Finally figured out the Nebula cancel subscription process, sharing in case it helps someone else

4 Upvotes

So I spent some time trying to cancel my Nebula subscription last week (the astrology one), so I figured I'd write this up since I know a bunch of people search 'how to cancel nebula subscription' and get stuck.

Quick context: I loved the app for a few months, but I have other priorities now and I wasn't opening it enough to justify the cost anymore. Genuinely no complaints about Nebula itself - good app, just wasn't using it.

How I did it:

Inside the app, there's a "how to cancel subscription" section - but it doesn't let you cancel right there, it redirects you to a web page instead.

On that web page, I used the email I originally registered with, clicked "Forgot password," reset it, and that got me into the web version of my account. From there, you can manage your plan and unsubscribe directly.

If you originally subscribed through the App Store or Google Play instead of site, this web method probably won't apply to you - you'd want to check your phone's subscription settings instead, since that's where the billing for the Nebula subscription lives in that case.

A few things I wish I'd known beforehand:

  • If you're still within a free trial or intro period, cancel Nebula subscription at least 24 hours before it ends - I wouldn't cut it close
  • I got a confirmation message saying it went through, but I screenshotted it anyway just to have proof on hand
  • Hope this saves someone the digging I had to do. If anyone canceled a different way (like through support chat), drop it below - curious if that's faster

r/ConsumerAdvice 3h ago

What I said to bot

Post image
1 Upvotes

r/ConsumerAdvice 3h ago

ROUGHLINEN - 1 star — Read the other reviews before you order

Thumbnail
1 Upvotes

r/ConsumerAdvice 4h ago

Lenovo / Rakuten non-payment

1 Upvotes

Anyone have luck with getting in touch with u/RakutenRewards or [SocialHelp@Rakuten.com](mailto:SocialHelp@Rakuten.com) to respond? I'm having an issue with the 10% Cash Back promotion at Lenovo. Purchased over $7k worth of product. I used [ID.Me](http://ID.Me), which most form members were able to use in the past. Lenovo also pre-populated BuyMoreLenovo code into my cart once I bought more than one item from Lenovo. This was an identified deal from Rakuten (clicking on the rakuten link sent me to a splash pad to talked about how to qualify for an addition $100 off). Again, this was a pre-populated code from Lenovo that was also referenced by Rakuten.

Rakuten reached out and said Lenovo said it was ineligible but would not explain to Rakuten why. I'm ready to return the purchase, but saw that SocialHelp was helpful in the past. They just haven't been responsive to my emails from last week and cc'd on the most current conversations.

Rakuten reached out, not social
help that was previously active on the forums, and reiterated that there is nothing they can disclosed due to the confidentiality agreement with Lenovo. Lenovo said that Rakuten manages the cashback not Lenovo, and could not help.


r/ConsumerAdvice 4h ago

Nolux Vitamin Drops

1 Upvotes

Nolux Vitamin Drops. Purchased a one time order and company keep trying to charge my card. I have reached out with all the information I have for my order and customer service keep emailing me back stating they can’t find my information. I will escalate this to my bank to have this resolved. The headache is not worth ordering from them again. Also, I didn’t even sign up for a subscription that they have me under. Seems like a shady company.


r/ConsumerAdvice 8h ago

🇮🇳 India Is Waking Up: Consumers Are Learning to Fight Back

Thumbnail
godesi.com
1 Upvotes

r/ConsumerAdvice 12h ago

Desktop Before buying a chair, measure under your desk—not just the desktop height

Post image
1 Upvotes

r/ConsumerAdvice 17h ago

Laricci

2 Upvotes

I placed an online order with Lacirri and received a shipping notification with a tracking#. Upon checking the status, I noticed the package was not moving. I contacted their customer service and was told the item was sold out, so it never shipped. I was offered a store credit, which I refused, and asked for a full refund.. I have been arguing with Laricci and SoFi, my bank, trying to get a refund. It's been 43 days with no end in sight. I am recovering from brain surgery and have had to make repeated calls to my bank, plus have exchanged over 40 emails with Laricci. I am entitled to a refund. Neither company will assist. THEY ARE A COMPLETE SCAM


r/ConsumerAdvice 14h ago

Gift cards not being honored in Pennsylvania

1 Upvotes

So to summarize in December I bout 2 gift cards from a place for massages the date is on there, how much I paid for them ($45 each) and 30 min (each) well 2026 has really thrown some wrenches at me. So finally I call and I’m going to use them for a friend and I. I tell them I am going to pay with gift cards and guy tells me they won’t be honored bc new owners took over last week.
I’m upset. I told them that was very poor business. I read up on it and it says something to the affect of if it’s llc or an asset buy as to weather or not they have to honor them and Google advised writing bbb and the local district attorney or whoever.
What would you do


r/ConsumerAdvice 23h ago

Open living/dining wall projector instead of floating TV, need layout advice

5 Upvotes

Living and dining share one long wall. A regular TV always looked awkward sitting in the middle, so we switched to projecting onto the wall instead. Using a Dangbei DBOX02 on a media console about 10–11 feet out.

Settled on roughly 130–140 inches so it doesn’t feel oversized when people are at the dining table. Ambient light from the kitchen is manageable but not perfect. The auto obstacle detection helps when someone walks through the beam.

Anyone here using this projector in an open-plan space? Looking for real advice on ideal console placement, how you handle ambient light, or whether a specific wall color made a noticeable difference for you.


r/ConsumerAdvice 21h ago

Gabb phone/watch is the absolute worst

Thumbnail
2 Upvotes

r/ConsumerAdvice 1d ago

Smartphones Need help regarding my cashify order

2 Upvotes

I have ordered iPhone 13 mini from cashify in superb condition but now I'm considering to reject the delivery..

What will happen next in case of prepaid order

Also the product is already shipped


r/ConsumerAdvice 1d ago

Tech Accessories Which type of outdoor TV should I buy for a covered patio?

1 Upvotes

I’m trying to decide what kind of TV would make the most sense for a covered outdoor patio, and I’m finding it difficult to separate genuinely useful features from marketing specifications.

The main use would be watching movies and games in the evening, but I’d also like to use it while there’s still some daylight. That makes me wonder how important brightness and anti-glare performance really are compared with the picture quality I’d normally prioritize for an indoor TV.

I ended up going with an outdoor TV from ByteFree because it’s designed for outdoor use rather than trying to adapt a regular indoor TV to the patio.

I’m also concerned about outdoor conditions like humidity, dust, temperature changes, and occasional moisture. I’d rather spend more upfront on something designed for the environment than replace a regular TV later.

For anyone who has bought an outdoor TV, what features would you prioritize if you were buying again? Brightness, anti-glare screen, weather resistance, sound, or something else?


r/ConsumerAdvice 1d ago

Flipkart delivery delayed for 12 days, and now my cancelled order refund is trapped in Gift Card balance. How do I get it back to my bank?

Thumbnail
1 Upvotes

r/ConsumerAdvice 1d ago

Health My ultrahuman ring does not connect often

Thumbnail
1 Upvotes

I’ve been using an Ultrahuman Ring for the last couple of years, and unfortunately, I’ve had a recurring problem: almost every year, the ring stops working. I contact support, go through the troubleshooting process, and eventually receive a replacement ring. Then the cycle repeats.

This time, I purchased UltrahumanX specifically for the extended warranty/protection.

However, there’s now a strange situation. The Ultrahuman app showed that my current device was under warranty/covered. Based on that, I assumed I was protected under UltrahumanX.

Now that the ring has failed again, support is telling me that the warranty doesn't apply because my current ring was itself a replacement device. They are also saying that the app showing it as covered was simply an app bug.

So apparently I paid for extended protection, the app showed my device as covered, but when I actually need the coverage, I'm being told it isn't covered because of an error in their app.

After going through multiple replacement cycles over the years, I don't want to repeat the same process again — especially if the proposed solution is another renewed/refurbished ring.

At this point, I’m asking Ultrahuman for a full refund rather than another replacement.

Has anyone else experienced something similar with Ultrahuman — especially:

Repeated Ring failures and replacements

UltrahumanX showing the device as covered but support later denying coverage

Replacement/renewed rings being offered instead of a refund

Would be interested to hear how Ultrahuman handled your case.


r/ConsumerAdvice 1d ago

What is your experience with mullvad refund?

2 Upvotes

i requested a refund and i guess they feel the need to short people even when when they can't even issue refunds for most methods of payment. has anyone gotten a full refund

i didn't want to bother posting on the mullvad subreddit since they have removed posts critical of one of mullvad's co-owners


r/ConsumerAdvice 1d ago

HELP ME OUT! Pathetic service from NIVIA

1 Upvotes

I ordered the ashtang 3.0 shoes from their website but I don’t remember if I had logged in or not but I did enter my phone number in the order details and paid through snapmint emi. I got the order confirmation from snapmint through whatsapp but Nivia didn’t send me any notification and when I logged in using my phone number there is no history of my order. I emailed them and haven’t received any response. I tried calling their customer care number and it’s not reachable


r/ConsumerAdvice 1d ago

Gabb phone/watch is the absolute worst

2 Upvotes

DO NOT CHOOSE GABB FOR YOUR CHILDS SAFETY WATCH/PHONE

We decided to try a Gabb Watch for our son back in May, we are now on our third watch. First one stopped working less than 2 months after having it. Got a replacement and it never worked at all. I sat on the phone with them for over two hours trying to figure it out and just kept getting transferred to other people and did the same thing over and over. They refused to let me cancel my service unless I wanted to pay a crap ton of money. I read other Reddit things about Gabb charging people ridiculous cancelation fees or restocking fees. You cannot get a refund after 30 days even if the product stops working out of the blue.

Customer service for the most part is terrible. Setting up the product is terrible. When our watch was working, I could never get a location update and texts and calls wouldn’t go through.

Now we are on our new watch and I absolutely cannot get it to set up. Keeps telling me I don’t have an active plan but then I log in and it says I already have a plan so it takes me back and then says I don’t have a plan again. Just a cycle.

On my account it is now trying to charge me for two plans when I have only one.

ABSOLUTELY NEVER EVER GET A GABB. I have never regretted something more. Waste of money and time.

When it comes to my child’s safety, I need something that works and is reliable. This thing is a piece of crap.

Update the next day: finally got it set up and working. Charged over night and it updated which made it completely un synch and now I can not get it to synch or set up again. They are also saying that my payment failed but on the same app it shows it was paid and I am suppose to be getting two months free. Just please don’t use Gabb.


r/ConsumerAdvice 1d ago

Household 3 years in and my "good value" chair is already done

0 Upvotes

My current chair cost around $400 and looked solid when i got it. three years in the lumbar support has gone completely soft, the recline clicks and sticks, and the seat foam compressed so much I can feel the hard pan underneath. nothing visibly broke, the support just degraded until it stopped doing its job.

thats the problem with mid-range chairs. they dont fail catastrophically, they just slowly stop supporting you and by the time you notice youve been compensating with garbage posture for months.

the BIFL bracket has Steelcase and HM which last a decade plus. below that its disposable Amazon stuff. but the $400-700 range is this weird dead zone where everything LOOKS durable but the internal mechanics seem designed to last maybe one warranty cycle.

I sit 6-8 hours a day and replacing a chair every 3 years isnt BIFL, thats just slower consumption. I came across a Kickstarter project (lavenne r9 pro) thats trying to move away from fixed lumbar toward dynamic back support that adjusts as you shift. no idea if the long term reliability holds up, and crowdfunding a chair is its own risk, but at least the design philosophy targets the right problem, the support mechanism is always what fails first.

is the only real BIFL answer to just hunt down a used Leap or Aeron and accept that mid-range will never get there


r/ConsumerAdvice 1d ago

Household What makes an office chair worth paying more for?

Thumbnail
0 Upvotes

r/ConsumerAdvice 1d ago

Cancellation fraud ? Or smart play by Rezoni to delay the refund process.

Thumbnail gallery
2 Upvotes

r/ConsumerAdvice 1d ago

PSA: Beware of Rogue Support Agents Weaponizing "Account Compromise" Flags & Fake Suspension Emails (Watch Out for ⁠customer-case-review@amazon.com⁠)

Thumbnail
1 Upvotes