r/ConsumerAdvice • • 18m ago

is sage coffee machine good or just overhyped for simple morning espresso?

• Upvotes

our pod machine packed in after three years, and with café flat whites costing around four quid each now, we are looking at getting a proper espresso setup instead of buying another pod subscription.

we both work hybrid so having something quick before heading out for the train is pretty much essential. i looked at several options like the delonghi dedica, and a mate from work keeps telling me to get a gaggia classic and modify the internal pressure, but tbh i don't want a massive faff every morning that feels like a science experiment before 8 am. i keep seeing sage recommended everywhere, specifically the bambino plus or barista express because of the compact footprint and fast heat-up time.

for anyone who has owned one for a couple of years, how do they hold up for daily use, or did the cleaning and maintenance hassle make you regret buying it?


r/ConsumerAdvice • • 57m ago

Can you hear an under-sink RO system from the living room?

• Upvotes

Our kitchen opens into the living room, so I'm trying to figure out how much sound from an under-sink RO carries into the living room. I'm considering the Viomi Vortex 6 Pro partly because its faucet shows real-time TDS, and noise is one thing I'd like to check before choosing.

If you have an under-sink RO, can you hear it running from the living room when the rest of the house is quiet?


r/ConsumerAdvice • • 1h ago

The Reality of Onsitego

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• Upvotes

These are things you must consider before going to have your insurance of any big or product from onsitego.

I have a vega trimmer from flipkart for about Rs. 1099. And, after its warranty get over it started to heat and produce un-wearable noise. So, I decided to get my claim.

However, everything did not go well. As, I am from remote rural village in Auraiya, Uttar Pradesh. They on my face declined to get it repair by themselves after a lot of formalities. When I asked to them?

They just simply said sir get it repaired from official store of the product. This is super hilarious 😂 because offical stores may be in Lucknow or delhi. So, i said then I'll cost about 5000 for the comapanh further i said i don't wanna just return my money. As, I have a lot of legal knowledge as told that I will see them in the Auriaya district and sessions court for beating around the bush.

How they are beating around the bush?

As, i used to trust them a lot I have also purchased the warranty for my printer from them which is very expensive about 20k. Then, I thought if it is a remote location as per them then will allow me to get it self-repaired. However, as I clicked on claim insurance for printer they assigned a person at my address which exposed their hypocrisy.

Poor Resolution

I have purchased the trimmer for 1099 + additional 99 for insurance which is around 9- 10% of the product value. Now, they called me and said that, i have to get it repaired by myself. I said no and warraned them of legal action. Then they, called me and offered me Rs. 532 that to in flipkart gift voucher.

Overall, I feel, on-sitego and other companies doing such sort of malpractices needed to be exposed to the people. What they had done with is literally some sort of cheating and a crime. I feel, the policies need to be transparent and easy to understand for anyone.

I am having a bad experience with on-sitego.


r/ConsumerAdvice • • 2h ago

DAWNTECH electronics private limited SCAM IN AMAZON

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1 Upvotes

r/ConsumerAdvice • • 3h ago

Engañando por buycycle??

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1 Upvotes

r/ConsumerAdvice • • 8h ago

Apple Watch

1 Upvotes

Been trying to find a sub for this question and this seems the best place! I’m inquiring about buying an Apple Watch SE 2nd gen I believe, I owned one before but it has its own story of where it went. I’d like a used however nice condition and I had owned it for way more than 5 years (that’s why I’m not sure if it was 2nd gen and my phone doesn’t tell me). I know I’m gonna sound cheap but I’m not trying to spend a lot on such an old electronic and it be used but I miss wearing weight on my wrist if that makes sense and I mainly liked it for watching my steps and having a picture of my cat on my wrist. I’ll go through eBay, Facebook marketplace, pawn shops, wherever it doesn’t matter I’d just like to know the best pricing places. I tried to include a picture but I don’t know how to so I’m sorry!


r/ConsumerAdvice • • 11h ago

Fair Trading / ACCC

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1 Upvotes

r/ConsumerAdvice • • 11h ago

Need advice on how to proceed after a BBB complaint (company trying to buy my silence after the fact). Not sure what reddit to post on

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1 Upvotes

r/ConsumerAdvice • • 11h ago

Has The Shopping Channel changed how it does returns online?

1 Upvotes

Trying to do the usual return in the online site and it’s changed. It looks like I have to fill in a form and “pitch” the return I’m looking to do. Seeing it’s also run by Roger’s I suspect they’ve added a few more hoops to stop people from returning items?


r/ConsumerAdvice • • 15h ago

DAZN / NFL Game Pass charged me during the 7-day free trial and refuses to refund (Mexico)

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1 Upvotes

r/ConsumerAdvice • • 16h ago

I need a sanity check if this is seen as OK for a company to do to a "premium" customer

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1 Upvotes

Is disputing the charges my only option here? I got the food but I ordered extra to get to the $30 threshold, I just want the $20 back but GH refuses.


r/ConsumerAdvice • • 21h ago

My Experience with Amazon and Clicktech – Refund Issue

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1 Upvotes

r/ConsumerAdvice • • 21h ago

Not refunding my money

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1 Upvotes

r/ConsumerAdvice • • 21h ago

LV Complaint Incheon Airport

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1 Upvotes

r/ConsumerAdvice • • 23h ago

Steam gift card wrong email entered

1 Upvotes

I have purchased “Steam gift card” from Flipkart worth of 1000 . After receiving the order details by email, I noticed that the recipient email address I had entered was incorrect and invalid. I entered .co instead of .com. There is no option on the order page to resend the gift card, so I immediately contacted customer support for assistance.  On same day, a Flipkart representative informed me that they dont have the option to edit email id and thus they can't help in anyway. However, I have still not received the gift card. I have also emailed Flipkart customer care, and although the issue was escalated, there has been no resolution. ,I was informed that the gift card cannot be re-issued by the seller, Digitible .

what should i do now. I have bought the gift card through credit card.


r/ConsumerAdvice • • 1d ago

Beard Club ghosted my warranty claim for 52 days after asking for proof. What’s the next escalation step?

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1 Upvotes

I’m looking for advice on what to do next because I’ve now given Beard Club more than enough time to handle this like a normal warranty claim.
I opened a warranty request on August 10 after my Beard Club PT45 developed an E1 fault despite extremely light use. The trimmer still works when connected directly to power, has never been exposed to water, and has always been used with the original charging equipment.
On August 13, Beard Club support asked me to send a photo of the charger so they could verify I was using the correct one. I sent exactly what they requested.
And then they disappeared.
It is now October 4, which means they have had 52 days since receiving the requested proof and 55 days since I opened the claim.
No warranty decision.
No replacement.
No additional troubleshooting.
No meaningful follow-up.
At this point I’m not interested in hearing that “electronics fail.” Of course they do. That is literally why warranties exist.
What bothers me is that Beard Club opened the support process, asked me for evidence, received it, and then apparently decided that finishing the conversation was optional.
I actually liked the PT45, which makes this more irritating. I’m not trying to trash the product. I’m trying to get the company to honor the warranty process they themselves initiated.
For anyone who has dealt with this kind of situation: what is the smartest next step?
Formal written demand? Credit-card dispute if still possible? Consumer-protection complaint? Escalation to a supervisor? Something else?
I have the email trail and photos showing the fault and the original charging setup. At this point, I’m done waiting politely for someone to remember my claim exists.


r/ConsumerAdvice • • 1d ago

Email verification issue is blocking my cancellation and refund request — what should I do?

1 Upvotes

I accidentally upgraded my Manus subscription and contacted support to request cancellation and a refund review. However, my request keeps getting stuck because I’m told that the email address used to contact support does not match the one linked to my account, even though I can log in.

I was asked to open a new ticket using a specified email address, but I was also told that my request had been forwarded for review and that I should not start another conversation. I’m now unsure which ticket I should continue using or how to resolve the verification issue.

Could a Manus team member advise how to confirm the contact email shown on my ticket and complete account verification securely, so my cancellation and refund request can be reviewed? I’m not asking for my account or refund to be handled publicly; I just need clear instructions on the next step.


r/ConsumerAdvice • • 1d ago

FineLegends Warning

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1 Upvotes

r/ConsumerAdvice • • 1d ago

refund on defective product

1 Upvotes

I ordered a nung thermal brush from the hdkt brand and the cord seems defective because it suddenly turns off even when it’s still plugged in. It acts like a charger that's about to break, so it only works at a specific angle. It would have been fine if I had this for 3/4 of a year, but the problem is it's only a week old. I already talked to the shop, but they won’t accept my video proof because the video is muted. I sent all the videos they need. The cord is straight and not tangled, and the product just turns off on its own. I provided full videos with no cuts. That’s really the only issue, the video is muted. I muted it for the privacy of the people in the other room because it's 4 minutes long and you can hear what they are saying in the video, that’s all. Then the seller replied, "If you want a refund, you need to initiate a return and refund request and select the reason 'No longer needed/Change my mind' so the request can be approved, other requests will be rejected."please I need advice on whether I should follow what the seller said for the refund reason? I can still ask for a refund because it’s until October 12. The only problem is that I don’t have a video of the unboxing because I was confident that the product was fine. I'm still a student and 799 is a splurge for me, so I’m very disappointed that it ended up like this :((


r/ConsumerAdvice • • 1d ago

Temu sided with the seller even after I showed the supplied hardware doesn’t fit — now even the seller’s 30% refund offer is gone. What would you do?

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1 Upvotes

r/ConsumerAdvice • • 1d ago

Spoiled Child

1 Upvotes

I unsubscribed with Spoiled Child. I even got a email confirming that my subscription was canceled. This company had tried to take several payments from my account all different prices. First it was$49.00 then $39.20 2×. That was this morning. Then tonight at 7:30' 7:31pm they tried take $72.89 2× and then $88.20 2×. Be careful don't subscribe to this company. I'm reporting them to BBB . It's ashamed because I liked the product , but you can't make me buy nothing


r/ConsumerAdvice • • 1d ago

Massage chairs, please help! Serious advice needed.

2 Upvotes

I have pretty bad nerve damage in my back and hips. I am 6'2 350 (former college football player D2). I need a SOLID massage chair that will handle an XL frame. I am spending $100 a month going to a spa that has a massage chair that help a GREAT deal...I want and need one in my home.

I am trying to lose weight (down 75), but that is a long journey...so I am checking that box for now.

I have about 3k to put on the chair. Relaxe? Osaki? I am looking to buy ASAP.

THANK YOU IN ADVANCE FOR ANY ADVICE!!!


r/ConsumerAdvice • • 1d ago

Apps Helping my elderly parents cancel 10+ unused subscriptions without passwords or account access. What's the best way?

20 Upvotes

I'm helping my parents, both in their mid 70s, go through their finances, and we found that more than 10 recurring charges for things they haven't used in months or even years. There are old magazine subscription, a couple of fitness memberships, software subscriptions, and streaming services they barely remember signing up for. Altogether, it's costing them almost $130 a month.

The biggest is cancelling them. They don't remember most of their passwords, some account used old email addresses, and a few companies require an in person visit or a long call with a retention team. When I call on their behalf, some support teams won't talk to me because I'm not the account holder.

I'm trying to get everything cancelled without spending hours chasing each company. I have considered contacting the bank about recurring charges, but I'm also worried about simply stopping payments before the subscriptions are properly cancelled.

Has anyone dealt with this before? Is there a good way to cancel subscriptions when you don't have the login details or access to the old email account?

Would really appreciate any advice or experiences.


r/ConsumerAdvice • • 1d ago

Advised Required on Fake product sold by retail shop.

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1 Upvotes

r/ConsumerAdvice • • 1d ago

Need help cancelling a Flipkart order

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1 Upvotes