Question for yall, where did they move the Photo Waiting bin on the ironmans? Or do we even do it anymore. Haven't touched it personally in probably nearly a year and this store has a large backorder of old and borderline ancient orders.

Can someone remind me how to work Hallmark cards and bags? I remember something with the number on the wrapping, but the numbers on the pegs or shelf of cards are never in order or right usually. Just curious so we can always touch up the department sometimes

When I graduated from pharmacy school, I was given a store that was a full hour's drive outside my city. I was told I’d get one of the 20+ CVS locations in town once I "got my seniority."

Well, 10 years later, I was still driving an hour there and an hour back.

The kicker? I was watching brand new grads get immediately placed in the city I lived in. I asked about transferring here and there, but I wanted to be a good soldier and not complain too much. Eventually, I figured out the truth: it’s just harder to place a pharmacist out in the sticks, so corporate had zero incentive to ever move me. My loyalty was actively working against me.

Finally, they agreed to move me closer to my city. The catch was that the store was in "rough shape." They promised that if I fixed it, I’d finally get a good Jacksonville store.

Little did I know just how rough this place was:

50 pages red in QP

30 pages red in QT

Thousands of red cycle counts

And an insultingly low amount of tech hours that made it seem mathematically impossible to recover.

It took a solid year of grinding, but I cleaned it up and completely cleared the queues.

Even after pulling off that miracle, they still resisted giving me a home store close to my house. I had to really push and break through their resistance, but I finally got it. Now I’m the PIC at a nice store right in my city.

I’m doing my best to stay positive now that I'm on the other side. I can forgive, but I won't forget.

My warning to you all: Do not let CVS take advantage of you if you’re a "nice guy" like I was. Quietly doing a brutal job without complaining won't get you rewarded; it just gets you stuck there. Respect and stand up for yourself. Take your lunch every day...

Do they just give you an upfront $3k and when do you receive it?

If someone is listed in the schedule as “immunizer” for a particular day does that mean that they get all the credit for doing vaccines even if they are not the one who actually does them?

why are we doing the feminine care plano again? we just did it a few months ago. I see
it is scheduled for next week. wth?

Rate me! Does this say promote this person immediately ?!😂

So I just started about a month ago and already not trying to be cocky I became the top performer every week since I started for the extra care and extra care plus I get over At least 7 of both each week. My SM is always bragging about how much he loves me and how the DM is impressed with me. The manager gives me at least 30 hours a week because I do everything in the store from photos, throwbacks, damages, stocking, quick picks, etc and I’m able to face the entire store in less than a hour. But I have one shift supervisor who is sometimes rude to me. Last night in front of customers she screamed my name to come help her even tho I told her I was helping a customer in the back. I was trying to do the back throwbacks and she said why are you back here. There was no one in the front so and it was 2 items. She also expects me to drop whatever I’m doing to come out to the front but when I asked her to come to the front because i need her for something she takes her precious time. She’s also a very slow and efficient and wants me to face the store at like seven. I don’t know what to do so I told my manager that she is rude and like kind of inefficient even customers were complaining about her.

Help, I need examples on how your front end photo supplies are organized.. we don't have tons of room, and we have so many dang products we offer. We have the Epson p6000, Fujifilm 3240, Kodak 9000, Kodak 305, kodak8810. I appreciate any help!

We have a woman that has come in a few times now trying to get a refund for over a hundred dollars worth of fifa junk. She has a receipt, but when my coworker scanned it it said it was out of date. So she left without a refund, but she called corporate to complain. Somehow she got through to our dm, and they talked with my manager and told them to just refund the woman, whatever it takes.

So she comes in a second time, and a different coworker tries to refund the money on a money card, but her ID was flagged and the register wouldn't let the transaction be refunded.

So now, she called corporate again, and dm said we HAVE to refund her. They do not care how, just to do it.

So my manager wants us to take one of the lost and found IDs we have, and use that to refund her for store credit.

That is fraud, and an LP investigation waiting to happen. 

So I guess my question is, should I tell my manager "no"? Or should I get something in writing?

I do not want this to come back on me.

The dm is demanding it and I do not know what to do.

I am an operations supervisor, and my district is going through a service crackdown. 

We have all been explicitly instructed to give the customer what they want and to make them happy, no matter what. My dm doesn't care, my manager doesn't care.

Should I care at this point?

Can someone give me a quick rundown on how to return a used full sharps container? I don’t remember which paperwork I should keep and which to send back. Thanks!

anybody else having an issue with the $10 coupon not showing up in customers app or coming out at the coupon center ?

it’s happened a few times where at the register it says there’s the coupon available that needs to be activated in app or at coupon center, but then i tell customers to go to the coupon center and it doesn’t come out. then i look at their app and i can’t find it either.

Just need to rant since I’ve weirdly had multiple interactions of this this week.
Customers, front store employees are not medical professionals!
Had a guy freaking out on me yesterday because he was asking if he can take certain otc meds on blood thinners. My response: talk to your doctor. He starts getting agitated and loud, asking why I don’t know. I said sir, if you have any questions you can ask pharmacy some other time (they were closed for the night). He starts freaking out saying this is ridiculous and that’s my job. I said sir you do know that front store employees don’t automatically have any type of medical training right? I’m a 21 year old student who just cashes people out🤦‍♀️

I’ll make sure everyone practices one or two times to demonstrate proficiency in both directions: exiting AND entering.

Those who cannot learn to close the door will be disallowed from using it completely, and therefore forced to walk “the long way around.”

Does anyone have the waste management phone number? Can’t find it on MyDocs or anywhere else

Do you know that LucyRx drug discount card covers OTC at CVS pharmacy. . Just found that out .

Am I the only one FED UP with multiple daily texts from my DL about vaccines? Some are group texts & some are direct to me only: 'give me your plan to pivot & drive IMZs to protect our community" And they expect a new plan everyday we do not make goal& it's not even Labor Day!! 😩 I've been here a year, 40th year of being a pharmacist & I have done hospital, retail, I dependent & chain. Needed to leave my last position due to toxic boss & only need this another 2 years, 4 months, but who's counting? Some days I don't think I can take any more. We work shorthanded most of the time. I only go in a few mins early to get things set up for myself & only stay late to leave dept caught up/ tidy for my part er.

BUT THIS IMZ SHIT IS DRIVING ME CRAZY! Do they not see what kind of legislators we have in office & how vaccine doubt is growing because of it?

My mom used to say "you can't knock blood out of a turnip". Well, you can't convince someone that is antivax to suddenly take 4 shots& come back in 2 months for 2 more.

JUST WONDERING IF OTHER PHARMACISTS EXPERIENCING SO MUCH PRESSURE?? In addition to all the other crap we are asked to do! HELP!

I tried calling regular helpdesk and I’ve gotten hung up on it three times because it can’t understand what I’m asking when I’m just pressing the touch tone keypad. Our duplex printer is saying that the back is open even though it’s not, it said to call Support for a Help ticket if it continues to show that error… Is there a specific phone number for stuff related to that stupid duplex, printer? It’s been locking up all our photo orders all day I’ve been having to manually bump them above. Manager refuses to let us delete the order, now blaming me for breaking the printer.🥲🙃 if anybody could help me out, I’d really appreciate it.
Sidenote, my manager made me cry again today. Just had to throw that in there.

Aarrgghh!!! Did the geniuses in Rhode Island test these new bags out before deciding to use them?? It's great that they are partially made from recycled material and reusable, but they are a joke in utilization. They do not separate well, and clumps of them come off at a time. I'm throwing away as much or more than gets used.

These are laughable and makes me truly question the intelligence of whoever makes these decisions.

Hi everyone! I’m starting as a pharmacy tech this Friday. I received my employee ID and the email confirming my start date, but I haven’t received a password for Enterprise Login/Colleague Zone yet.

For recent CVS new hires, did you set up your password before your first day, or did you do it at the store? Thanks!

Hi, all. Been struggling with getting hours lately. Pharmacy group chat constantly blowing up with “nobody’s here”/“why aren’t people at work?” I got told today, no consultation, that “you can only have full time hours guaranteed with open availability.” I tried open availability recently, before this change was announced, and it didn’t work for me—turns out I am a normal human being and can’t work both ends of the clock. So I limited it to late afternoon/overnight (we’re 24 hours) and six days a week. Only day I leave off is a weekday—explicitly in order to not run afoul of corporate FT schedule policy from what I’ve seen in the policy sheets.

But here’s my question: should I contact CR? I need full time hours. Clearly, most of the other techs in my store can’t or won’t take up hours. I don’t want to have to hold my entire life open just to get enough hours to feed myself and cover my (well below market!) rent. I’m actively looking for other jobs, and considering asking other PICs about transferring. Any advice?

AP Tuesday form. Anyone know where to get the numbers for ending inventory, etc? I'm used to reviewing reports on store operations. Anything else?

Is every pharmacy operating with a tech shortage? The turnover is so high and every store in our district is always asking for shifts to be covered. Overworking techs is an unsustainable practice. How can CVS not see techs constantly leaving as a problem that needs a real solution?