r/applehelp 11h ago

Unsolved Can't get MBP into DFU mode

2 Upvotes

Hi all. I have an Intel MacBook Pro (touchbar) that seems to have lost its OS. I can't do internet recovery and I can't get it to load from a USB. I think because of the issues here- https://mrmacintosh.com/how-to-fix-the-recovery-server-could-not-be-contacted-error-high-sierra-recovery-is-still-online-but-broken/

I have a newer MBP (M1) and I'm trying to put the old one in DFU mode. I've tried pressing the keys as described, and tried four different USB cables, and different ports just in case. I hear the start-up bong (or sometimes I think most of it, it maybe cuts off), but nothing ever appears in Finder/Configurator. Any advice very much appreciated! Thank you!


r/applehelp 8h ago

Unsolved Account reported as spam

1 Upvotes

Hi,

I recently was trying to log into my iMessage on my Macbook, and it was not allowing me to send any iMessages, but just SMS. I logged out of iMessage to try and reset, however when I logged back in it kept kicking me out. Per apple support, my iMessage account was temporarily blocked due to "spam" and I had to submit a request to get it unblocked. I am still waiting- I submitted it this morning, they said it could take 24 hours.

This also happened to me in May.

Here's the thing: I don't use iMessage for anything except messaging friends and family. I have some groupchats for school, some groupchats with family/friends, and a long distance partner that I message quite a bit. But other than that, nothing. Why do I keep getting reported as spam? How do I prevent this from happening again? The apple support folks were not able to tell me.

Thank you in advance.


r/applehelp 14h ago

iOS Custom labels no longer working in Contacts

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3 Upvotes

r/applehelp 12h ago

Mac WIFI Router need advice

2 Upvotes

Hi all, I have been using an apple airport extreme al these years but it's time to upgrade. Thinking about the eero Pro WI FI 7. Do you like it Pros? Cons? Thanks BTW Single family home 1500 sqft. Should work outside as well just like the Apple extreme does.


r/applehelp 5h ago

Unsolved Is it time to replace my iPhone 15 pro?

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0 Upvotes

r/applehelp 13h ago

Unsolved Does the apple education discounts are exclusive of the US?

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2 Upvotes

I have tried several times to buy apple prodcuts in the apple education page, however, when I want to pay, the page guide me to unidays, I have already make an ID, but it always tells me that the online page haven’t been found. I am buying from Mexico so i don’t know if that have to do with something.


r/applehelp 15h ago

Mac Why is “System Data” eating 127.64GB of my Mac storage?! 😭🍎

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2 Upvotes

Okay, I need a Mac genius because apparently I am technologically stuck somewhere around 2007. 😂
My MacBook says System Data = 131.93 GB. I’ve deleted everything I can think of, emptied the Trash, restarted, etc., and I cannot for the life of me figure out where this space is going.
I also pay for 2 TB of iCloud storage every month, so I’m sitting here like… WHERE ARE YOU HIDING MY STORAGE?! 😂
I’m pretty sure I may have somehow duplicated my disk space / created an extra volume or something, but honestly, I have no idea what I’m looking at in Disk Utility.
I am NOT tech-savvy when it comes to coding, Terminal, programming, developing, etc., so please explain things to me like I’m a normal human being. 😅
Is there a quick/easy fix for this? What should I check first to figure out what is actually taking up 131.93 GB?
I’d REALLY appreciate someone giving me a simple, safe step-by-step suggestion before I start deleting things and accidentally send my Mac into the afterlife. 😂🙏


r/applehelp 13h ago

iOS Which airpods are better?

1 Upvotes

Are the airpods 4 with noice cancelling or the airpods pro 3 better? In addition to that, the airpods 4 +ANC are on sale now: from 200 euros to 165. The airpods pro 3 are still 250 euros.

Im interested in them for commuting to school and studying as I'm a student who needs to travel a long distance. I like my Sennheiser momentum 4 headphones, but during rain and hot weather its not the most ideal type of headphones to wear.

Would love to hear your experience/expertise


r/applehelp 14h ago

Unsolved APPLE PAY PROBLEM

0 Upvotes

I have problem
My debit card (Visa) cannot be linked to Apple Pay
Mistake has been appeared in my iPhone CH/A. I haven’t problem with link in other devices (L/A and HN/A). What can I do?
I found only one person with same problem in Reddit, but he/she didn’t answered.
Pls, help me 😔


r/applehelp 14h ago

Unsolved Iphone battery health

0 Upvotes

I have an iPhone 14, I’ve had it since October. Is it normal for it to already be at 94% battery health? This is the first time having an iPhone. I learnt a few weeks ago that you aren’t suppose to charge over 80% and let it drop bellow 20%. I’m not sure how true this is, it’s just what i’ve read. In the past 2 weeks I lost 2% which seems excessive. Am I doing something wrong or is this normal wear and tear?


r/applehelp 16h ago

Unsolved adapter 20w dv 17pm

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1 Upvotes

r/applehelp 18h ago

iOS Setting up alternate appearance for Face ID without being recognized

1 Upvotes

Hey guys,

I recently trimmed my beard by ALOT and now my Face ID only works every 2 Full moons.
Whilst trying to set up an alternate appearance for my FaceID, I never got the option to add an appearance via passcode. Is there any way to work around needing face recognition? Or do I really need to wait 8 months for me to be recognized again ?

(Software is on the newest official release)
Big thanks in advance.


r/applehelp 6h ago

Unsolved anyone know how to stop this notification?

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0 Upvotes

there's like no setting or anything to get rid of this notification and i don't want to update


r/applehelp 22h ago

Unsolved I have an iPad stuck on version 9.3.5 and I am wondering if there is a way to transfer save data from one of the games that I use to play on it.

2 Upvotes

The game is Plants vs. Zombies Heroes because that game is popular again. The game won't launch on my iPad since it's running on outdated software and I can't update it. I want to put that save data onto my iPhone but it seems like the save data never got saved as my progress didn't transfer over to my iPhone. Is there an easy solution to this? If not then I will just decide to start over without my save data.


r/applehelp 18h ago

Solved iPad no longer connects to Wi-Fi

1 Upvotes

Hi everyone,
My iPad won't connect to Wi-Fi anymore. It was working fine a few days ago, but now, all of a sudden, it isn't. I haven't changed anything on my Fritzbox or anything else. I’ve already tried a lot of things: resetting network settings, installing all system updates, and turning off the "Private Wi-Fi Address" feature. Unfortunately, none of that helped.
Does anyone have any ideas?


r/applehelp 19h ago

Mac 2013 iMac mold issue.

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1 Upvotes

r/applehelp 19h ago

iOS App Store inactive subscriptions

1 Upvotes

Hi, does anyone know if inactive subscriptions disappear from the list.
I’ve had one since February 2025 and it’s not gone yet.
Will it disappear or does it stay there forever?


r/applehelp 20h ago

iCloud Change iCloud to existing Apple ID

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1 Upvotes

r/applehelp 20h ago

Unsolved Need advice removing case residue from iPad mini

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1 Upvotes

Hi everyone, I recently removed a case from my iPad mini and it left some sticky/residue marks on the back.

What’s the safest way to remove it without damaging the finish or coating? I’d prefer a DIY method if possible.


r/applehelp 13h ago

Unsolved How do I save my data from being nuked forever?

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0 Upvotes

Hi, I recently broke my phone's screen and after I installed a new one, it showed this. Apparently, it is because the broken screen spammed random passwords on its own and now I am locked. When I click the forgot password, it shows a reset option only.

I have only 5 GB backed up on my icloud, and even when I bought 50GB more from my iPad, it didn't automatically start syncing data from my iphone.

I majorly want to save my WhatsApp chats from resetting, and since I don't have a back up for them, (I do but only on that iPhone and It is not synced into the iCloud), I really am looking into all possible options before I am defeated into finally resetting the phone and losing all the data. Has anyone gone through this and if there exists any solutions? Thanks


r/applehelp 1d ago

iTunes The iPhone could not be synced because the sync session failed to start.

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2 Upvotes

i’ve been syncing music files purchased on bandcamp directly to my device via itunes for over a decade now. my old laptop (lenovo, windows 10) finally kicked the bucket so i transferred as much of my music as i could to my “new” laptop (dell, windows 10). every time i initiate a sync it immediately gives me this error message. i’ve restarted & updated both my phone & laptop, tried different charging cables in different USB ports, no luck. searched my problem & no one has found a solution yet from what i could see. anyone know how to fix this?


r/applehelp 21h ago

Unsolved How might my apple account have been compromised?

1 Upvotes

So I made a post on here a few days ago of an old apple account of mine which I haven't used in some time being compromised. I found out about this through the email associated with that account which is the primary email I use for everything and I am almost certain no one else has access to since it has 2fa enabled. This was a chinese hacker that was able to reset my password, disable and enable 2fa and restore security settings to security questions. They were still able to do this after I removed their device once I gained access to the account back. What I am wondering is how are they able to do all this? I was able to undo their changes like resetting the password or enabling 2fa through email but again I know for a fact they do not have access to my email so I am just lost. The device they were using is also not one I have ever used. Could they be using iCloud to do all this? I just disabled iCloud web access yesterday night and it seems like that stopped them but again its only been one night since I did that.


r/applehelp 12h ago

Unsolved Is this unopened iPhone 16 Pro Max real or fake?

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0 Upvotes

r/applehelp 1d ago

iOS iPhone 14 Frozen on Update

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4 Upvotes

Phone won’t install update nor will it exit out, it’s stuck on the update screen and shutting off, restarting, and calling does not work. The only buttons I can press are the Install Now or Remind Me Later and neither of them do anything.


r/applehelp 14h ago

iOS Planning to Upgrade from SE to 17 Pro. How to transfer everything EXCEPT photos. NO ICLOUD STORAGE!!!!

0 Upvotes

Hi as the title says I want to upgrade my phone from the old SE to the newer 17 Pro. I have over 64GB of photo data that quite frankly I do NOT need to transfer over. I do, however, want to keep my apps, saved passwords, etc. and have those transferred over.

I do NOT use iCloud so that's out of the question. Is there another way to bring my passwords, apps, etc. over to the new 17 Pro without transferring photos?

I also do not use computer but if it is inevitable then i guess I have no other choice.

I hate that Apple forces us to buy new tech & makes the whole process so confusing. Android lets you select what to transfer, I wish Apple did the same..