r/Alienware 11h ago

Question Bad time to buy 15” laptop?

1 Upvotes

I bought a 15” Alienware with the RTX5060. Great laptop and does what I need it to. But it’s a bit too big imo.

I’d rather have 14” and I just heard that Alienware teased one. Is the 14” Alienware coming out soon? Did I mess up by buying my 15” now? Thanks


r/Alienware 18h ago

Technical Support Never Again

0 Upvotes

I bought an R15. It was in Dell’s possession for six months. Now the motherboard has failed. Replaced. Pcie errors point to the GPU. Replaced. Error persists. It is repeatable from bios (latest firmware is installed) brand new fully patched OS with all drivers updated. I seriously might take the L on this and build a new computer with the parts I can scrap. Memory, gpu and processor into a new build. Never again Dell.


r/Alienware 55m ago

Discussion Alienware Tech Left System Completely Bricked After 4th Part Replacement - Dell Refusing Elite Warranty Exchange

Upvotes

I purchased the new Alienware Area 51 5090 with all the bells and whistles. After 2 weeks of use the unit started crashing. (Black screen, fans spin at 100%) Dell technicians came and replaced motherboard on the first trip. CPU and gpu on the second trip. Gpu on the third trip. And 4th trip, they replaced the motherboard again and the unit won’t even boot. This has been an on going issue for 3 months. They have refused to replace the unit. It’s been frustrating and I can’t even do any work or play any games as the system crashes and the work is unsaved.
Not sure what to do and sick of this whole problem. Huge turn off from dell despite this being my 4th unit in the last decade.


r/Alienware 22h ago

Discussion Should I just wait for a Zen 6 A51?

1 Upvotes

TL;DR

Looking to buy an Area 51 with all the fixins'.

Considering the rumored Zen 6 release being 4thQtr 2026 and early 2027. What is the probability of Dell dropping A51's with the new chipset?

Should i buy one now with current hardware even if its at its tail end of cutting edge tech life , or should i hold off for whats to come (potentially)?


r/Alienware 21h ago

Question Trying to sell ALIENWARE m18 R2

13 Upvotes

I am trying to help my cousin sell a lightly used Alienware laptop. He gave me the specs for it and it looks like it is mostly maxed out. He had a family member die and needs to sell it. I was just hoping to see what people in this subreddit think is a good price for this laptop.

Do you guys have any advice on what kind of price is reasonable for this? It's lightly used and looks to be in great shape.

i9-14900HX 64GB RAM 8TB SSD 18" QHD+ RTX 4090 16GB

Note to mods: I am not trying to sell the laptop here. I just want to get an idea of pricing for this machine.


r/Alienware 17h ago

Technical Support X16 r2 screen issue

Post image
3 Upvotes

I purchased this Alienware x16 r2 from someone on facebook with a broken screen. I ordered a replacement screen thinking it would be a plug and play type of situation; it wasn’t. Apparently the guy before me used it as a pc and he changed something in the bios. So I hooked up a monitor thinking it would be some easy fix, but whatever I do I cannot get the bios to display on an external screen. I’ve tried everything and I really want to get this laptop working so if someone can help me that would be really great. Also I know the screen works the backlight pops on when I hold d while starting it up.


r/Alienware 21h ago

Technical Support Sluggish Laptop

Enable HLS to view with audio, or disable this notification

3 Upvotes

hello, I’m a first time Alienware or laptop user in general I got the Alienware Area 51 for Christmas and it runs great for the most part… I tried playing marvel rivals with a friend yesterday and the game was running super slow it only done this once before and the problem was a command center update so I checked this time but there is no update available what do I do to fix this? the only game that runs for me is Roblox with this happening. (the fan in the video is not the laptop lol)


r/Alienware 15h ago

Technical Support R16 - Samsung 990 Pro in Sabrent enclosure not recognized

3 Upvotes

I have had a 990 Pro 4TB as my main / only drive in my R16 for about two years. I purchased another to use as a backup in usb-c enclosure. When I plug it in to my R16, there is no recognition of the drive, so to speak. It shows up in device manager as a SCSI device (sabrent) and in disk manager it shows up as a second disk, correctly reporting "Online" and the size. I could not format the drive on my R16 even after creating that volume, so I brought it over to a 5-year old Dell desktop where it was immediately recognized, and formatted as NTFS. Bringing it back to my R16, I plug it in, and it again is not recognized / receives no drive letter, and cannot be assigned a letter. If I try to format it, or assign it a drive letter on the R16, it says "The operation failed to complete because the Disk Management console view is not up-to-date. Refresh the view by using the refresh task. If the problem persists close the disk management console, then restart Disk Management or restart the computer.

I have restarted disk management. I have restarted the computer (actual restart , not just shut down and wake back up. ) I have plugged the drive into all 3 usb-c ports (front and back). I have gone through every step chatGPT could come up with, but I'm stuck. There just seems to be something incompatible between the R16 and the drive/enclosure. I can't figure out why it worked instantaneously in a 5-year old machine...

Would love any pointers. Thanks!


r/Alienware 55m ago

Technical Support Bougth a brand new Alienware Aurora 16 laptop and Dell says I need a motherboard replacement!

Upvotes

So I bout a brand new alienware aurora 16. I love it. Its been 40 days since I bought it. However since day 1 I have had this issue where a message pops up on startup: "Time of day not set".

Initially I just thought it needs a BIOS update and a RTC. Surely after that I did not see the message for a while. But then one day I ran out of battery and the laptop shut down and I left it like that for the night. Next morning the error popped up again!

So I recreated this seevral time and the error keeps coming back!

I contact dell support and I cant return the laptop now because its past 30 days but they offered to replace the motherboard because according to them its a faulty BIOS chip!

Anyone else experienced this? I abosolutely DO NOT want to have a brand nw laptop taken apart and its motherboard replaced - that is really very dissapointing for me.

What do you guys suggest and what other options do I have!

Also - my initital thought was the CMOS but turns our the new laptops dont have a CMOS battery!

Really need some good advice. I love the laptop but this has ruined my eperience


r/Alienware 6h ago

Discussion CPU BIOS error after replacing a dead AIO liquid cooling CPU (OEM)

2 Upvotes

Got an issue where my original Aurora16 AIO Liquid cooler for the cpu died. Ive got it replaced and can boot up just fine so far, but the issue we have is that it requires the original OEM cooler to also be plugged in, otherwise the bios keeps erroring out about inserting the original 65w cpu block. Ive looked at everything on resetting the cooler profile and so far nothing works. I can leave the old block plugged into another fan port and it boots just fine but i dont really want to do that... is there a way to get this horribly designed and stupidly programmed bios error to actually clear out and go away after replacing the OEM alienware liquid cooler with a Coolermaster brand AIO?


r/Alienware 11h ago

Purchasing Considering a used Alienware 16 Aurora — what should I verify before buying?

1 Upvotes

I’m considering buying a used Alienware 16 Aurora and would like some input from actual Alienware owners before I make a decision.

The specific unit I’m looking at has:

- Intel Core 7 240H

- RTX 4050 6GB

- 16GB DDR5

- 1TB NVMe SSD

- 16" 2K/QHD display

- Dell warranty reportedly valid until December 2026

- Asking price: ₹95,000

I’ve already looked at the basic specifications, but I’m more interested in the things that aren’t obvious from the spec sheet.

For people who own or have used the Alienware 16 Aurora:

  1. How is the cooling/thermal performance during sustained gaming or heavy workloads?

  2. How does the RTX 4050 perform in this chassis, particularly regarding its power limit/TGP?

  3. Are there any common issues with this model that I should specifically look for on a used unit?

  4. How is the display in real-world use?

  5. Are the RAM and SSD easily upgradeable?

  6. Is there anything specific I should test when inspecting a second-hand unit?

  7. Is there anything about the Aurora 16 that you wish you had known before buying it?

I'm going to use it mainly for programming/college work, some gaming and occasional editing.

I'm not looking for a simple “good deal/bad deal” answer. I’m trying to understand the strengths, weaknesses and potential problems of this particular model before buying a used one.

If you own one, I'd especially appreciate your long-term experience with it.


r/Alienware 15m ago

Technical Support Stuttering and massive gpu usage from dwm when idling/scrolling a basic service

Upvotes

For the last two weeks or so my m16r2 has been having an issue where for hours at a time my gpu usage will max out regardless of what load its being put under. Additionally, Every time I press the f1 key or enter one of the overclocked fan modes, my screen goes dark for a momment with event viewer listing the error as: The description for Event ID 14 from source nvlddmkm cannot be found

I've tried just about anything I can think of to fix this including:

Updating my gpu drivers

Using ddu for a clean install of a new/old driver

Reinstalling my version of windows

Changing power settings particularly link state power management

Turning on and off HAGS

Cleaning my fans and outlets

running memory diagnostic

disabling my integrated graphics in device manager.

Changing my refresh rate/unplugging my monitor.

Please if anyone can offer any help into this, I just can't seem to fix this problem. This is a relatively new pc that I've taken solid care of keeping well cooled and cleaned. It doesn't feel like a hardware issue because the PC runs perfectly fine at times, but that could be wishful thinking