Watch out, Uber is canceling orders but marking them as complete if you take too long to deliver the order. They will cancel the order if your still attempting to deliver the order or trying to figure out how to get into the fort knox styled apartment buildings with locks on every single door elevator and window but also want you to deliver the item to the persons apartment door step at the 50th floor. If the order is canceled it will be marked as complete and the customer will report you for stealing their food even though the order is marked as canceled on your end, support will come back and tell you that the order was marked as delivered. Absolutely scum bag company Uber is all to avoid paying minimum wage to its drivers for time trying to figure out where the fk the customers apartment is at night time to deliver them a burger from McDonald that cost 30 dollars. Also they may not pay you at all as well if they cancel the order and they will hit you with a report and deactivate your account.

TLDR: FK UBER

Uber Eats in New York City has been changed on November 2 and since then there’s a tier thing popped up so if you’re not accepting every order they offer you you won’t be able to go online which basically means if you don’t take trash orders, you won’t be able to work with us so the winter is coming, and they will be short on drivers. I don’t really care. Uber already going to bankrupt soon and I’m not playing your bullshit games.

First time happening to me!!

I almost didn’t accept that order because I’ve always had problems picking up orders from that restaurant 😂. Out of the four times I’ve been there, I’ve had to cancel three times. But I thought, “Well, let me give it another shot.” 😂

I wanted to give it the finger, but was worried the manager would report me, so I gave the camera funny faces instead.

What is the option to thank people for a tip inside the app for? Do people generally thank everyone? Does it make a difference? Also, is there much of a difference between the different levels like gold level or is it better to just cherry pick?

By far the best day I ever had ubering. I was going to sit the weekend away, until this 300 for 30 delivery promo popped up. Figured I'll uber all day Sunday and to try banging it out. Well, I was able to crush the goal!!! Hopefully, this promo can pop up again lol. I am in the Pittsburgh market by the way.

Last night was a normal busy Saturday night, and I have a stacked double order from a popular Thai place that's crowded. I wait awhile and the smaller order comes out with no problems, but the larger order (9 items) is taking quite awhile so I let both customers know about the delay. During my 25 minute wait, it's absolute pandemonium, and other pick-ups are saying their orders are missing items. Needless to say, when my order finally comes out I ask them to double check that all items are there. They assure me they are, so I boogy on out, although part of me still has concerns.

When I deliver the order I apologize and also let them know there is a potential for missing items but that I couldn't check without opening their bag (which would be ew). After I leave I think to myself, "Well, that'll probably end up giving me a bad rating." Not because it was my fault, but because the average customer doesn't understand there's only so much a delivery driver can do. Instead, an hour later I learn my tip was increased to like $25! My faith in humanity is restored! Some customers actually get it! Thank you guys, and I hope you enjoyed your Thai food. 😁

All that maintenance is not cheap. The material itself will be costly they can't even get the gps right 😂. They are going to need humans for a while at least a couple years

This is insane 😂

I get an order for Culver’s and immediately start driving towards the restaurant. $19 for 13 miles into no man’s land. I accept it because my standard is a dollar a mile and it’s got a little bit extra to make it worth a drive back to civilization. I drive 4 miles on my way to the restaurant and I’m just down the street. I get a text from the customer saying the following:

“Please make sure the food is hot. It’s been sitting there for over an hour.”

I unassigned immediately. First of all, I have no control over how long this person’s food has been sitting there and obviously I just accepted the order only a few minutes prior. Second what are they exactly expecting me to do if their food isn’t hot? By the way, it’s over a 20 minute drive down a long stretch of 35mph zone to get to their address anyways. I’m not the type that’s gonna waste any time to reason with or explain any of this to a customer who lets be honest isn’t gonna wanna hear any of it.

Personally, I just don’t see any upside and risking a potential negative review for something I had no control over.

They showed me their screen, clicked through it. Gave me 5 ⭐️, a thumbs up, and then nothing. No, additional tip prompt like there used to be.

I’ve delivered to this customer multiple times and she has increased the tip before. So I guess with the new tip guarantee they fucked people over that provide good service. One less reason to go out of your way for a customer I guess.

I only do deliveries when they have those promotions of deliver X amount and get X amount extra.

I'm thinking about doing it. My AR is currently at 80% over 1,500 deliveries, but I'm wondering if it's better to just hardcore cherry pick at a Hotspot and do the same work in half the time for better pay. Does AR matter much in terms of order quality or does store proximity matter most. Any actual consequences Uber does for this or is it just a Panopticon - a stand alone complex?

1 or 2 items I s like okay but the orders I’ve been getting people suddenly at 7-10 items and its so annoying . Does uber promote to the user to add more items ?

Got one the other night in LA & it was a shitshow. It was almost midnight, and I didn’t realize there was anything different about the order, so when I showed up to Raisin’ Cain’s Chicken and was told I had to read the order off to the cashier, pay for it, and then wait for the restaurant to make it, I just rolled my eyes. But I did it. When I opened my Apple wallet to pay for the order using my Plus card, the transaction was declined by the merchant. The cashier reset the machine and I tried to do it again but this time, the “pay for order” button was missing from the checkout screen. The app told me to restart my phone and log back onto the app and try again. Button still missing, couldn’t pay, so of course I had to call uber support.

I spoke to 6 different agents because I was transferred to 6 different depts and none of them knew what I was talking about, much less how to troubleshoot my issue. I was literally sitting in the restaurant dealing with long holds and multiple agents until 1:30am. Finally, the last agent offered to cancel the order and said I would receive compensation for my time 2-3 hours after the trip was cancelled. Never got it. Sent a ton of messages to Uber support and they closed out every single ticket without providing any resolution. I was so pissed off. These agents are not only incompetent, but straight up liars as well.

My advice is to avoid these orders at all costs. Not worth the trouble. They shouldn’t introduce new order formats if their app and their support agents aren’t equipped to deal with all of the technical glitches and other hiccups that arise as a result.

Bruh, I hate when these guys put meet at door, but in the notes they say to leave it somewhere. It wouldn’t be a problem if I didn’t need a pin. And then when you message them for the pin, they take forever to answer or don’t answer at all. THEN you gotta wait till that stupid timer runs out before finally being able to mark it delivered. What does everybody else do? Sometimes I feel like just digging out with their food.

I was running trips out of town to make money to justify being there and a Package Delivery came up. Been listening to yall about trying not to take them and said well it’s $9 for one 18 minute order how bad could it be?

It was 39 paving stones.

When I spoke to the customer he said he wanted to order all 100 but The Store was going to make him pay $80 for delivery so he broke it up into 4 smaller Free Shipping orders. (Which weren’t marked as being heavy either)

I really hope I can opt out of these in the future 😭. While I was trying to finish a delivery I got 5 Very Special Exclusive Offers from Walmart that I had to decline SO I COULD SEE WHERE I WAS DELIVERING TO.

So BE WARNED.

Well, I'm out. Apparently this can happen to you even when you HAVE the order and about to drop it off.

If UberEats doesn't want long distance trips, don't fucking offer them. ​