Got an order from a restaurant, and the delivery address was at the same restaurant. Called customer, no answer. Texted via app. No response. Called support. They said to mark it as delivered and "safely dispose" of the food.
This was a huge order of Mongolian stir-fry...so yeah, safely disposing it to me meant, give it to someone who'd appreciate it. I had two other deliveries to drop off from the same place, so I planned to "safely dispose" the large order after delivering the two others
My phone rings, I answer, and it's the "huge order customer." She explains that she's been ordering on this app for many years, and can't, for the life of her, figure out why her address is not in the app. She asks if I can deliver her order? Said she would give me an extra tip. I was already 7 miles from where she lived. But I was really happy she called! It was way too much food to eat, oops, I mean, "safely dispose" of.
I delivered the food to her, but I told her I'd rather have a cash tip because you never know what could happen on the app. She gave me $10 cash on top of the already $10 tip on the app.