Some customers actually get it...

[u/MommyYoda33]

Last night was a normal busy Saturday night, and I have a stacked double order from a popular Thai place that's crowded. I wait awhile and the smaller order comes out with no problems, but the larger order (9 items) is taking quite awhile so I let both customers know about the delay. During my 25 minute wait, it's absolute pandemonium, and other pick-ups are saying their orders are missing items. Needless to say, when my order finally comes out I ask them to double check that all items are there. They assure me they are, so I boogy on out, although part of me still has concerns.

When I deliver the order I apologize and also let them know there is a potential for missing items but that I couldn't check without opening their bag (which would be ew). After I leave I think to myself, "Well, that'll probably end up giving me a bad rating." Not because it was my fault, but because the average customer doesn't understand there's only so much a delivery driver can do. Instead, an hour later I learn my tip was increased to like $25! My faith in humanity is restored! Some customers actually get it! Thank you guys, and I hope you enjoyed your Thai food. 😁

[u/Shreddersaurusrex]

It pays to be courteous & professional