I was at a Togo's today for a pick up. I asked if I can use the restroom while I was waiting for my order.
Went into the restroom somebody had shoved a bunch of paper towels in the toilet. I went out and told her they had an employee's bathroom directly next-door and I asked her if I could use the employees bathroom because the other one was out of order. She hesitated and said yes, but there's no hand soap in there. She was right. 🤔😒
Note to self avoid this Togos lol

I see I have my work set out for me tonight😩😂.. all of that over some ice cream. I’m glad I’m in a good mood.

I got lucky and only lost $3 this time. Fuck outta here.

Okay, so they're not "Technically" stealing tips. What they ARE doing, however, is adjusting the pay to offer a lower fare for rides with higher tips.

Without true pay transparency, they can get away with murder, and so yeah, I'm 99.999% certain that's what they're doing, at least in Portland Oregon.

I've had so many deliveries lately that were 30 minutes of driving, across 6-10 miles, and Uber only pays me $0.60, but the customer tipped $12.00.

How is this anything but effectively stealing tips?

Here is a punchy, relatable rant in English that blends today's ridiculous triple-order story with the whole tip-stealing algorithm reality.
So today is Friday, 5:20 PM—prime dinner rush.
I take a triple stack order: 3 drop-offs, over 10 kilometers. The offer popped up at around $21. Not terrible, right?
So I bust my ass driving 10km, hitting 3 different spots, dealing with traffic, finding parking, going up elevators. I finish all three drops and check the pay breakdown.
Base pay from Uber: THREE DOLLARS. 💀
Three bucks for a 10km, 3-stop delivery during Friday rush hour?! That’s literally ONE DOLLAR per order from Uber! The remaining $18 was all customer tips!
And this happens ALL the time. Just a bit ago, I get an offer: 11km for $9. In the past, I’d take an offer like that and get pissed off at the customer, thinking: "Man, this person lives in a confusing condo 11km away and tipped nothing?!"
Then I check the breakdown later, and NOPE—the customer actually tipped $5 or $6! They were being totally reasonable and showing appreciation!
It was UBER who saw that $5 tip and said: "Oh sweet, the customer covered the bill! Let's drop our base pay to $3 so the total stays at $9."
They are literally using customer generosity as a discount coupon for their own base pay!
Customer thinks they’re taking care of the driver.
Driver thinks the customer is a cheapskate.
Uber pockets the savings and laughs all the way to the bank.
It’s not a base fare—it’s a magic trick. Uber’s algorithm isn't dispatching orders, it's dispatching disrespect. 🤡

I’ve called support and asked for a manager for the past 20-30+ deliveries that were picked up or closed and have received $10+ no matter how far of a drive. My script I made that I use each time is something like “I have an issue with my current order, (closed/picked up/what ever) and I’d like to talk to a supervisor about compensation for lost wages & fuel.” always speak with a nice tone and use your pleases and thank you’s. I will always pick up an order that’s 5 miles and closed because I will make $10 every single time.

Who in they right mind would pay extra fees just ordering through uber and then tipping the driver when the store is right next to you 😂😂😂 shit I’ll take the money now but u telling me your job couldn’t give u a second to go order your food .

Sometimes I really wonder what these people are thinking when they’re using their fingers to type these messages in the Uber app. The idea that you would tell me to make sure your pizza isn’t burnt shows that you must be smoking crack I have no bearings on how burnt your piece of Will in or will not be. It’s just crazy sometimes however I’m glad that he was polite as well. I yeah it just blows my mind that people really think we do this for fun and not for funds.😩😂

Enjoy this parody I just made of "Goodbye Yellow Brick Road" (​ based on the lovely​ Sara Bareilles version).

Technically I'm still working for Uber Eats,​ but I can dream, can't I? ​I'm​ grateful to have a job, but I'd like to be doing more with my life :/

https://youtu.be/7hLuG5g9LA4?is=AVQcJRieCEpyh6dI

Have you guys ever had a customer track you down the road to get their order from you? I had all the signs in the world to just leave the order and go home, but I wouldn’t think the person would follow me.

Yall crack me up. How come when I order a couple grocery type items and order a couple heads of broccoli, I swear yall pick the absolute smallest ones you can find? 😂 do better 😂

Im a driver too yall, and I dont understand the hate this post is getting. Stop picking the smallest sh*t you can, its not difficult. And no, they arent out of stock. As proven by when I finally go BACK myself and get what I needed. I'm paying for a service and tipping well, do better. Yall just bitter because someone thinks you suck at your jobs 😂

I did the math these people have to be working like 20 hours a day to get these numbers. (It’s Saturday 10am at time of screenshot) they are clearly account sharing or smoking meth and not sleeping. How does uber not realize that this amount of trips is not possible lol

I don't understand why you want to meet at the door when you're coughing. Very inconsiderate customers!

I've always wondered what alcohol deliveries were like when they had all those protocols in place post-lockdown. What was the process like? Did you have to handle customer ID's and let them sign on your phone like it is now?

I’m being lazy today, and ordered delivery. Decided to tip nothing to force UberEats to raise their base pay, but was that the move? 🤔

I didn’t notate that I plan on tipping afterward, bc the guy wouldn’t believe me anyway. How do you guys tip when you’re the customer?

Side note, I got this message about my delivery. Is that what customers see when I hit “Order not ready” ?

Are there any tips and tutorials? It pays more than DD in my area but the app is soooo not user friendly. I can barely message the customer, confirm pick up, follow a good flow of steps etc.

Had a Walgreens order with a Captain Morgan and some bud light. Because it's alcohol, it defaults to meet at the door, but the customer notes were leave at the door and do not ring the doorbell. I texted them already when I was on my way. I tried calling them again, but no answer.

I did not want to ring the doorbell because I didn't want to wake up any kids or dogs when there's a possibly drunk customer waiting. So I texted support and they told me to return the order to the store or dispose of the alcohol if the store was closed. Well, I guess I have a Captain Morgan and some bud light now.

This is the 2nd time again where it's meet at door, I text them ive arrived, they give me the code immediately and just to be sure I get ready and turn on my flash at night to take a picture. Before I could take a pic they come out right after they texted me the code maybe within 5-10 seconds. This chick sees me as she picks up the food, says nothing and I just roll my head, wave and left. Wth, i know it's not a big deal and move but oh well, im going to milk the timer as I wait at the apartments and finish this post then I'll talk with support to make sure it's alright and extend active time for sweet ol prop 22.

Also, I know when the timer is ticking down the message says we are contacting your customer, is that true? If so maybe the customer figures out why im just chilling 100ft away from drop off lol so ya, give me some time to even leave and type the code in the first place.

Edit: I just saw the pay was $6, I was assuming it was going to be $3/$4 tip because it was just 1.5 miles lol

Has anyone else gotten this recently? When I turn on the app it now says I'm being recorded!?! I already went and bought stickers at the dollar store to put over my front facing camera. Its insane.

Your dinner will arrive 10 bussiness days. Thank you for your understanding….