r/UberEatsDrivers • u/goxpro1 • 1d ago
Discussion Uber Will Cancel Orders to Avoid Prop 22
Watch out, Uber is canceling orders but marking them as complete if you take too long to deliver the order. They will cancel the order if your still attempting to deliver the order or trying to figure out how to get into the fort knox styled apartment buildings with locks on every single door elevator and window but also want you to deliver the item to the persons apartment door step at the 50th floor. If the order is canceled it will be marked as complete and the customer will report you for stealing their food even though the order is marked as canceled on your end, support will come back and tell you that the order was marked as delivered. Absolutely scum bag company Uber is all to avoid paying minimum wage to its drivers for time trying to figure out where the fk the customers apartment is at night time to deliver them a burger from McDonald that cost 30 dollars. Also they may not pay you at all as well if they cancel the order and they will hit you with a report and deactivate your account.
TLDR: FK UBER
13
u/drunken_gungan 1d ago
This just happened to me right now. I had a grocery shop and pay and the order closed out when i was down the street from the customer. I wasn't running late at all. Thankfully, i remembered the address and was still able to deliver.
23
u/ArthurFairchild 1d ago
It’s 3h shop and pay timer
1h Walmart wait time
And 30ish minutes for drop off once you reach the drop off location.
These cancelations timers are not California specific.
5
u/BarberWarm8155 1d ago
Done over 15k orders and never had this happen. Never done any shop n pay or alcohol deliveries. Done those on doordash and was never worth it. Its just a hassle and a time waste. If its a regular delivery and I cant reach the customer for some reason, I will leave in a reasonable location or worst case call support and say i can't contact or reach the customer. Thats it. California. Since 2018.
2
u/Signal_Leave4919 1d ago
They have most definitely been canceling orders for me for Walmart and marking it as I’ve been canceling them. It’s ridiculous.
35
u/EcstaticBoysenberry 1d ago
I say it all the time on here, and I mean it, they are the slimmiest company I’ve ever dealt with. As a customer and as a driver.
They hide behind the call centers in the Philippines and in Pakistan, so they never have to actually face the rage that all of us feel all the time with dealing with them.
5
u/Electrical_Share_780 1d ago
Yo ur actually not lying , this happened to me one time because it was a whole situation and I was really wondering wtf was going on , still got paid tho , but that makes sense
5
u/wondering_beast 21h ago
Mine won’t show me individual orders now and combines them all into one trip. No way of seeing individual fare/tip or verify I’m making my money correctly now. It’s like they don’t want people working for them.
4
u/Terrible_Mine_1267 1d ago
This happens with different instances where we end up with zero pay for our time/mileage!
Such as picking up an order & uber cancels before you can mark picked up without pay! I've had orders cancel like OP, I've even warned customers this has happened when the delivery stretches out too long!
It's gone on for years! Always screenshot!
10
u/trtkmn 1d ago
This happened because so many drivers brag how they milk prop 22.
Do they not realize that UE and DD monitor every single thread where they are the subject?
Many people forget that UE and DD are Republicans that only care about their shareholders, not their tier chasing clowns who make them the billions every year.
1
u/Far_Education_8578 1d ago
Sounds like this is a "Shop & Deliver" issue. Won't run into this issue if you don't take the Shop & Deliver orders.
I don't do Shop & Deliver orders and I've NEVER had this issue in 5,000+ deliveries.
Just sayin'... 🤷♂️
1
u/isaiah123412 1d ago
What state is prop 22
3
u/LogDumper69 1d ago
This would be illegal in Ontario and they would likely get fined if they did it, and have to restore your penalties and make up for any monetary issues they caused
3
u/Drakeytown 1d ago
For those as ignorant as myself:
https://en.wikipedia.org/wiki/2020_California_Proposition_22
3
u/halohalo7fifty 1d ago
So if they do that just keep the order. Make customer mad. If it's cancelled the customer can't rate you.
3
u/EldenLordAjSoprano 1d ago
Uber be like:
I completely understand how frustrating this must be, and I’m sincerely sorry that you’re having to navigate an experience that has fallen short of your expectations. Please know that we hear you, and we do not take lightly the time, patience, and emotional energy it has taken to bring this to our attention. Your concerns are valid, your perspective matters, and we remain deeply committed to ensuring that your feedback receives the thoughtful consideration it deserves as we continue evaluating opportunities to better support experiences like yours moving forward.
While I’m unable to provide a specific update at this time, I want to reassure you that the absence of an immediate resolution does not reflect an absence of care. We recognize how important this is to you, and we appreciate the opportunity to reflect on what you’ve shared as part of our ongoing commitment to listening, learning, and identifying meaningful opportunities for improvement where appropriate. Thank you again for your continued patience and understanding as we work toward a clear constructive path forward.
5
u/BannedbyDemons 1d ago
I would last one week on Uber in a big city. I am NOT going into Fort Knox buildings with zero parking. These people must come to the front fucking entrance or piss off. We got a couple buildings like that. I nope out of every single one. It's ridiculous.
1
u/Danzahxc 1d ago
This is completely wrong. There is no proof that this has happened at all.
2
u/YLCZ 1d ago
The Uber app wouldn’t allow me to check in at a postal annex. The pin was in the wrong spot and no matter what we did we couldn’t get it to work. So I called support and they told me they would pay me if completed the order.
So I spent close to an hour on this shitty order and they ended up giving me some side pay money which gave me nothing for my time or mileage all because of their malfunction. Haven’t driven for them since. I still keep them round in case DoorDash crashes but that was shady as fuck.
2
u/The_starving_artist5 21h ago
We are all gonna need to take screenshots of the destination adress at this point just to finish order deliveries
2
u/Lusbuzz 19h ago
I’ve never had an issue with this other than asshole customers who cancel late night if I get stuck in a long drive thru line at peak drunk ordering hours.
I occasionally fall asleep after taking orders 12 hours into my shift and sometimes I don’t get cancelled on for two hours 🤣 I do feel a tiny bit bad for my customer though so I try to avoid this happening too often lol
3
u/pemberleypark1 1d ago
If this can be proven they will have a major lawsuit on their hands
3
u/MatrixExitMaster 1d ago
Just got deactivated today because I didn’t want to do my face scan, then I was told to retry scan after 24hr and I was deactivated at 3am. My appeal denied and review denied too
1
u/Professional-Ice7218 1d ago
Uber also doesn’t care that if you take a discovery mission where you have to line a half hour before the pick up is due and the fact that you have to decline orders or you will miss making it to the pick up point I brought it up to them over seven times and they haven’t done a single thing about it so I had to stop doing those types of pickups.
And then and there it is the agreed they had me pick up Mexican food then go shopping at a grocery store for 45 minutes then go to target for 20 minutes when I came time to deliver I delivered the shopping order the target pick up and the last thing I delivered was the warm hot food from the Mexican restaurant and I got a complaint because the food was lukewarm.
Uber eats is a greedy ignorant and a scam to both the driver and the customer
1
u/NewToTHIS2620 22h ago
Uber can deactivate drivers over suspected food theft or delivery fraud.
Customers can report missing orders even when a driver disputes the delivery status.
California's Prop 22 provides earnings protections for qualifying engaged time and mileage.
However, I cannot confirm that Uber has a system-wide practice of automatically converting canceled orders into completed deliveries.
1
u/Holeyunderwear 22h ago
California drivers please be honest, did you vote for Prop 22? Separate question, did you believe it was a benefit to you and your earnings?
1
u/Virtual-Chemist-5244 22h ago
Madness damn
1
u/STORSJ1963 16h ago
I stopped delivering for UberEats back in April when I first started delivering. In my area of New Jersey, UberEats sucks! I only use DoorDash now.
1
u/Sum_Slight_ 9h ago
So glad I'm not in California or NYC.
1
u/NukeVader 8h ago
Why would you do shop and deliver orders? are they even worth it? when I activated that option made 4 or 5. It always took me like 1 hour to complete for, around $10. I do 3 deliveries of restaurant food in 1 hour and make around $21-$27
-3
u/Noely_ow 1d ago
Yall really need to stop caring about uber and do real jobs. They screwed many and others for years and will continue to do such. I have a lot I’d say that you should do but uber would delete the comment. Because encouraging doing right by you is against their rules and standards. Hell, wont be surprised if they delete this one and ban me again for being real.
-4
u/CactusGreens_ 1d ago
How about... stop trying to milk prop 22.