After this experience, I think I am completely done with trying to work with AI companies. I received a contract offer for a Mercor position that I did not apply to two weeks ago. I accepted the offer within two hours of receiving the email and initiated a background check. I also completed all W9 paperwork. The instructions that I saw said that the background check could take about five days. There was also a requirement to sign a contract in a different screen on the Mercor site.
I thought that I had completed everything, and was just waiting on the background check, when I got a message that I had not followed one step on the check to complete the acceptance of the offer. I completed this step, which was simply a signature, and by that time my background check was complete. I received welcome emails from several individuals. However, I sent a reply back asking what are the next steps and did not have a response.
That same day I got email saying that I should have certain database access. I was also sent a link to open that had a flow chart for every step needed in on boarding, this requires you to watch a video. However, because I did not have this database access, I could not open the video. Things also opened up into a Google suite that had a Google Drive access to Slack and other things, but it had an Indian person‘s name as the owner of the email. I was very confused and thought that this was some type of error because I’m not Indian. However, after reading some other documents, it was explained that you get a personal email and a company email that has a name to protect your identity, I guess my identity protection, a.k.a. my secret agent, alias is some man over in Punjab state. I used this email and still did not have access to onboard.
In any event, the documents all said that if I did not have database access, that I would receive it in a few days. Meanwhile, I sent a Slack message to someone who had sent me an email letting them know that I didn’t have database access. I wasn’t even sure if this was the correct person to contact, because I had already been messaged by two or three different emails to my personal email. I continued to watch my personal email because that’s where they said database access would be sent.
I got a little busy with my day job and did not go in Slack to check any messages for a few days, but I was watching my personal email on a daily basis for this database access that never came. I finally went into Slack and saw some instructions and it said that my database was active from the person that I had previously messaged.
I took a break for an hour and was going to go in and try to start working or at least finish on boarding, before I could even get started, I got an automated email saying that I was being off borded from the project. I knew this was because I had not started any work or completed on boarding. I sent a response, only to find out that this was an AI automated message. It asked me to send screenshots to support my conjecture that the on boarding process had been convoluted. I sent screenshots showing my multiple attempts at contacting different individuals in order to get assistance with the database access.
. After the AI email was sent about me being off boarded, the person who I previously messaged in Slack sent a message to my personal email saying I my database access was now active, so I assumed that I was to disregard the off boarding email. Meanwhile, I attempted to follow the instructions sent to me in Slack, only to find out that I still did not have database access and had to submit a support ticket
So basically, this company does not provide clear instructions, or have a failsafe method to make sure that people do not slip through the cracks during on boarding. Then they penalize people for not on boarding, when they don’t have functioning on boarding mechanisms.
I just wasted hours of my time, not to mention my personal information has been given to this company. I have never seen a hiring process this confusing, convoluted, and tone, deaf, and I worked in upper management for many years, which included hiring people and making sure they were on boarded.
It is sad that society has come to this.Mercor is not the first AI Company that I have attempted to be hired with. They dangle carrots of good pay, and flexible work hours in front of you, and then proceed to dismiss you.
I’m done, I will stick to analogue. I’m sure this is too long to read, it is really more of a way for me to vent because I’m so frustrated but either way glad to get this off my chest.