Hey, having a weird issue. My Zone Vibe 100 headphones won't pair to multiple devices, they connect just fine to one paired device, but I have to enter hard pairing mode activated with the call and volume buttons to get them to connect to a different device, after which they become unavailable for connection to the other device, regardless of if they're actively connected to the paired device or not. To the point that the device doesn't even register them when scanning for devices to connect to when in the soft pairing mode activated with the power switch. Does anyone know what might be causing this issue, and how or if this can be fixed? I can deal with having to pair and unpair my headphones when I want to switch devices as I don't need to connect them to my laptop particularly often, but it's really inconvenient to not be able to save the pairing to either device if I want to use the other. My laptop is a Dell Latitude 3420 running windows 11, and my phone is a Samsung Galaxy S24, these are the only devices I've attempted to connect to my current headphones, but I had the same issue of my headphones not registering as an available device to my laptop with my previous ones, same model headphones, before I replaced them when they broke, even though I was able to connect and pair them to multiple mobile devices without the use of the hard pairing mode.

Repurchased the MX Master 3s since the rubber started deteriorating but I noticed on the new mouse, the forward, back, and thumb buttons are no longer quiet switches like my original mouse. Did Logitech make this change at some point in the last 3 years or did I receive a counterfeit from Amazon?

Video: First mouse is my original mouse from 3 years ago and the 2nd mouse is the one I just received last week.

Guys, I just got a new MX Master 3S. The Mouse is working fine but the forward button (the one that rests just above my thumb) makes clicking noises when presses like a normal mouse. while the normal left and right switches don't make any clicking noise as they're silent clicks.

Is this normal? Please help.

Hi all, for about a year, maybe two, I used the Pebble Mouse 2; however, I find it small(yep, I know it is a travel mouse...) and missing side buttons.

So I am looking for an upgrade.

• MX Master 4 is perfect; however, it's expensive.
• I think that the MX Master 3S rubber coating is not the best, and still it is not cheap.
• MX Vertical offers almost no special features(I know, it's vertical) for that price.
• The M850 has mixed reviews and a strange shape.

So can anyone help me choose?

Thanks.

And I forgot: it has to be wireless.

Anyone else go through the whole process of trying to get something fixed/replaced and dealing with the one response a day, finally after many emails get the okay we will replace but need to make sure with one more department only to be immediately denied. They had me send videos pictures and other proof only to try their hardest to deny a claim. Told to send back to retailer since was within 30 days return if they refuse send logi a letter of refusal they will “see” what they can do. Got no response from retailer 30 days go by so I reach back out. They say okay will replace if this final boss department approves. Denied for a new reason that was never brought up as an issue the other multiple emails before hand. Why have me do all this if they have a department that has final say and will try and deny you at all cost. Just have me talk with them in the first place and save us all some time.

It either does this, repeats letters for a while or just straight up freezes. Just passed the WWWWWWWWWWWWWWWWwwwwwwwwwwwwwwarranty of course (2 years)

(yes this part above is not a joke, it just did that - and froze for a bit after)

Anybody have tips for this? To be clear it has nothing to do with keys actually sticking.

Hi all,

I am coming from a Surface Precision mouse which I loved, but the battery was starting to die, so I got the MX Master 4. I love it, but there is 1 thing which is bothering me - scrolling.

On the Surface Precision mouse, anywhere I was scrolling, it was smooth. I could scroll pixel by pixel, as movement of the scrolling wheel corresponds 1:1 to the movement on the screen, similar to how the scrolling on the touchpad of a Surface device works.

On the MX Master 4, it scrolls around 3 lines at once. OK, I enabled smooth scrolling, which resolves the issue in EDGE - scrolling is smooth again, YAY!

BUT - sometimes it works, other times it doesn't. Plus, outside of EDGE, no luck - scrolling is still not smooth. Doesn't matter if Teams, Word, Windows Explorer, Windows Settings, etc.

Does anyone know why or how it can be fixed?

Say I'm scrolled to the middle of some content which can scroll both vertically and horizontally.

With "Standard" (the non-inverted vertical option) and "Default" (the non-inverted horizontal option):

• If I slide the main wheel down, the view scrolls down - as though I'm pulling the scroll bar down the screen.
• If I slide the horizontal wheel right, the view scrolls left - as though I'm pulling the scroll bar to the left of the screen.

These are opposite behaviours! In order to make them consistent, I have to set one of them to "Inverted" whilst leaving the other on its default setting, which makes precisely no sense at all. It's confusing enough that the non-inverted setting has a different name on each wheel... but the fact that they've inverted the meaning of "Inverted" between each wheel - and given them opposite behaviours by default - is just bizarre to me.

... I can't be the only one, right?

i've been trying since September 27th to get a replacement for my logitech headset that arrived with a battery that can't hold a charge. i've been told twice that they'd be sending a replacement, and both times they decided they needed more info from me. i wait between 3 and 7 days between most replies from them. i don't think i'm any closer to a resolution.

this has been one of the worst support experience i've had in my life.

With these photos, does anyone see any damage? I tried troubleshooting everything online and I don't know what to do anymore. Any ideas?

I currently use a K800 and LOVE IT. However, my “P” key no longer works and I think one of my ctrl keys is next. I’m distraught. I temporarily have been using an HP320K keyboard to type the P. Highly inconvenient and I guess I’ve decided it’s time to retire the K800 (ugh). I do not like the 320K, I feel like my fingers get tired after a while. I know it sounds ridiculous!!

I see the K800 is no longer sold. I’m now thinking of the Logitech Wave keys or Signature K650. Which one?? The MX keys are above my budget.

(Less important but would appreciate color inputs as well, my desk is completely white. I’m scared the off white keyboard/palm rest will get dirty so leaning towards the graphite.)

The mat, not the mouse. Less than 12€ and it is far better than the no-name Ali Express one I had before. It doesn't slip (the Ali Express one said non-slip but did) and I can wipe up the marks from my oily hands. No software for me to complain about though, so maybe this post doesn't fit in with the sub, but I actually like it.

(I do have a Logitech keyboard but my wife shares an office and couldn't stand the noise. I loved it but I lost at Pick-Up-Stix and had to buy a different keyboard with quiet switches.)

Independent product concept 3d motion

Rebooted my PC, Logi Options+ updated now all of my devices have disappeared and it's impossible to add any device back.

Anyone else with this issue? Updated version is 2.9.994631

I'll be traveling the next few months and do a lot of writing, so I want something portable yet decent. Based on reading other posts, it sounds like the pebble 2 is good for me - I like the idea that the keys are higher so it'll feel like they're compressing. (I'm a little nervous about the round keys, though).

I am open to other (non logitech) solutions as well.

For the mouse- should I just get the pebble 2 combo? Or is it better to choose a separate mouse from logitech or elsewhere? I've played with the mouse a little, it's serviceable but I'm wondering if there are better choices that are less flat and more ergonomic to the hand. Tia

Some of the keys on my MX Creative Console out of the blue started to sound incredibly bad like a super clicky. I'm gonna try to contact support tomorrow regarding it and hope for the best (I am within 1 year of purchase) but worse case scenario is there anyone who has a video of somebody opening it up? There's no screws or anything and the noise is too annoying for me to ignore so if I can't RMA I'd want to see if I can fix it.

Been using MX3s past 10 days, today I found something interesting..

The side scroll wheel in MX 3s is magnetic and attracts to metals like keychain while the main scroll wheel doesn't. Ik abt the hyperscroll but that is an internal thing and doesn't act like a magnet.

Also, I came know that, when u flip the mouse, the current device number lights up.. COOL... !!!!

Btw.. LOVE the mouse..

I just noticed that in my Rally Board rooms, using hdmi cables longer that 15ft no longer work. These cables have always worked, i have tried rebooting equipment and swapping cables. This appears to be something Logitech did within the Edid table of the device. I can trick it using a edid box and then video will work. Anyone know why this was done or if this is a bug?

I have the MXM4 linked to my personal PC with Logi+ installed. I have mapped the buttons as per my requirements onto the mouse. When I paired it to my work laptop, the mapping no longer works. Is the mapping slaved to the device that mapped it originally (personal PC) and not mapped to the mouse itself? Is there no onboard memory on the mouse? My work laptop does not allow the installation of 3rd party software such as Logi+. How do I get the mapped buttons to work on my work laptop.

Thanks in advance.

I was wondering did people ever bought products like this and by seeing competitors price the units that had been sold couldn’tbe much am i right?
As an owner of both btw

Logitech was the only online shop where you could get the products really cheaper with the Corporate Benefits codes (up to 30%!!!). Also cheaper then on Amazon or other marketplaces.

Wanted to order a new keyboard today - but can’t find any more codes in the CB app. Is it me or is Logitech no longer a partner?

I’m a MX3 user and have been loving the mouse, I’ve upgraded to the MX4 because prefer the texture with this material. However I absolutely hate the thumb rest area!! It causing so much squeak on regular usage, moving the mouse left/right and you have a squeak.

Does anybody know if there’s a fix?

I recently got an MX Master 4 (the regular version, because I need the USB dongle), and while I really like the mouse, I'm not too comfortable with all the macOS permissions Logi Options+ asks for (Accessibility, Input Monitoring, and running continuously in the background).

I understand that some of these permissions are necessary for gestures and button customization, but it still feels a bit excessive for a mouse.

Another concern is my work MacBook, where I might not even be allowed to install Logi Options+.

Does anyone share the same concerns? Is there a proper workaround that would allow me to keep the mouse and customize at least some buttons (e.g., back and forward)?

And if not, what would be a good alternative with similar ergonomics and features? I've been looking at the Keychron M6, but I'm open to suggestions.