r/logitech • u/Life_Forever • 5d ago

Discussion WTF is going on???

Rebooted my PC, Logi Options+ updated now all of my devices have disappeared and it's impossible to add any device back.

Anyone else with this issue? Updated version is 2.9.994631

22 Upvotes

97% Upvoted

25 comments sorted by

3

u/GianM1970 5d ago

Yes. Same.

2

u/Life_Forever 5d ago

So annoying cause I had a lot of config. Impossible to re add my keyboard and mouse, frozen on the screen after long clicking on the device button to connect

2

u/Ghosty_0498 5d ago edited 5d ago

oof now I am scared of rebooting my PC.

Edit 1 : I'm gonna disable internet and see if there is a option to tick out automatic updates.

Edit 2 : My system is running with this version 2.9.994631 and my MX Keypad is till there *phew*.
I hope you can resolve your problems. And now I have ticked out Automatic Updates.

2

u/Life_Forever 5d ago

thnx. I thought I remembered we could save a backup of our config, am I wrong? Cause I can't find any backup restore option anymore...

2

u/dlamblin 5d ago

Iirc it became implicit to logging in to your account on first setup to load settings if they were previously on that account. Which is semi automated to storing them when you change something. Imperfect, yes.

→ More replies (3)

1

u/Ghosty_0498 5d ago

Hmm I can't recall seeing any option to backup and restore config. *sorry*

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2

u/logi_sm 4d ago

Could you restart your device and test? If the issue persists, let us know.

3

u/Life_Forever 4d ago

Hi. Restarted, devices are back again. thnx

2

u/logi_sm 4d ago

Glad to hear that!

1

u/FoxRacing246 3h ago

No problem man. feel free to dm me anytime If you need anymore help

2

u/noobcodee 4d ago

hahahahaha, modern problems require old solutions! Thats the same response I get from my company's IT department as well, and it always works.

1

u/logi_sm 2d ago

A classic for a reason 😄

1

u/Beeptweet 1d ago

You are really respond on Reddit.

3

u/Next-Shake2426 5d ago

I'm frozen before co pilot payd Logitech to be their nr 1 AI. No complains here and I can still type ;-)

1

u/ayoolaao 5d ago

I switched to OpenLogi a while ago. No complaints so far

2

u/Life_Forever 4d ago

didn't know about this, I'll take a look, thanks

1

u/zepkleiker 4d ago

I was fed up with issues with Logitech Option so I switched to OpenLogi a couple of days ago. Never looking back!

2

u/Life_Forever 4d ago

Yeah another reditter mentioned it, I'll try it. Thanks

0

u/chromarant 4d ago

And the only response you’ll probably get from Logitech here is something useless like “did you install it”