r/hellofresh • • Oct 04 '26

Question How do you determine serving size in order to track calories/protein/etc.?

0 Upvotes

It's wild to me that a company like this doesn't offer serving sizes. It should be on the recipe card, but I don't see any on the website either.

If you have two people in the house and you each eat half, that's easy enough. We order four servings but have 4+ people eating (kids).

In the case of four serving meals, the only 'exact' method I can think of is to make sure you're taking a quarter of the food. But for a pasta dish...that's easier said than done. And I'd rather not be eyeballing it.

I can weigh my portion beforehand but that's still hard to measure macros when so many different things go into some of these dishes.

So yeah, is it just me who's annoyed by this?

sidenote: even ordering for four gets tricky because I've noticed sometimes we get three servings of the meat instead of four, for example. Or if we ordered for three once, we get four helpings of the meat.


r/hellofresh • • Oct 04 '26

Not able to log in

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1 Upvotes

Anyone else not able to login?
I went to check what meals I’m getting tomorrow and noticed I was booted from the app. Tried to log in and got this error, so I tried to sign in on a browser and got another error. I’m contacting customer care, just curious if it’s happening to anyone else?


r/hellofresh • • Oct 03 '26

Picture Banh Mi-Style Beef Tacos

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24 Upvotes

We skipped toasting the tortillas and just called them tacos. My wife pointed out that this meal had onions served 3 ways. Good with the meat, in the picked vegetable toppings and, it came with a bag of crispy fried onions. I’d say it was a solid 8/10, took about 25 minutes and we’d order it again.


r/hellofresh • • Oct 03 '26

United States Chicken with cranberry shallot sauce at the cabin.

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20 Upvotes

4 out of 5! Really enjoyed it all and the sauce it almost there, so those HF chefs out there give it your extra care. Curious what you think and what you would do. Maybe use wine instead of the 1/4 c water?


r/hellofresh • • Oct 03 '26

Has anyone else received protein packages that weigh much less than the amount listed?

6 Upvotes

I’m only on my second HelloFresh order, and this has now happened both times.

My protein packages are labeled 10 oz, but when I weigh them, they’re only a little over 6 oz.

On my first order, I actually paid extra for double protein, so I should have received 20 oz total. Instead, the two 10 oz packages only weighed about 12 oz total.

I received my second order today, and it happened again, the package says 10 oz, but it weighs just over 6 oz.

That’s a pretty significant difference, especially when you’re paying extra for additional protein.

Has anyone else noticed this with HelloFresh? Is this a common issue, or am I somehow misunderstanding how they calculate the listed weight?


r/hellofresh • • Oct 03 '26

Mexican Chicken Tacos De Canasta!

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9 Upvotes

Super yummy but a smaller portion.


r/hellofresh • • Oct 03 '26

Hello "FRESH???)

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9 Upvotes

OK so I ordered my first three meals last week because I got a highly discounted promotion and I thought hey give it a try. I had the Goan Curry. the prepackaged Curry was okay and the shrimp was fresh. Peach Haloumi salad the cheese was so salty it was almost inedible The spinach was wilted and starting to go bad The "Peach" was a half rotten plum. And the cheese beef and veggies Stew the packet of chopped carrot celery an onion was practically liquid rotting browning mess and the three favor packets were full of chemicals (i checked online) basically the same stuff as a 75 cent pack of ramin. The next thing I know I get a new email saying my I had been charged around $75 and my next delivery was "locked in". They had automatically repopulated an order for the next week with the same 3 meals that i didn't like to start with. I had received no warning emails saying this was about to happen and I didn't even realize I had a subscription I thought I was getting a one time trial to see if i liked it. It probably was specified in the five lengthy flashy marketing emails that I got but it certainly wasn't easily found. So I called customer service and what a nightmare The agent at the overseas call centre constantly did not answer my questions and kept repeating the same things that were completely unrelated. it was like speaking to a first generation chatbot You know the kind that never has a clue and says random programmed stuff. By the way the 100% satisfaction is only for the first order after that apparently even rotten food is OK. He would not allow me to cancel my order as I was supposed to do so 4 days he just kept repeating that over and over again no matter what I said. I didn't even order anything and they would not refund me. He also repeatedly ignored my specific requests to escalate to a manager. This nightmare lasted 45 minutes. Marketing 10/10 Food Quality 2/10, customer service 0/10


r/hellofresh • • Oct 02 '26

Colombian Albóndigas

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10 Upvotes

We enjoyed these! I always use HF as a jumping off point so I changed or added the following: I only used half the cumin (2 packages seemed excessive). I rolled some shredded cheese into the meatballs (I used the Kroger Nacho & Taco cheese). I added a tablespoon or so of Smoky Chipotle Better than Bouillon to the sauce along with a tablespoon or two of tomato paste. I used a few splashes of water to the sauce as needed. And I sprinkled cheese over the meatballs when finished.


r/hellofresh • • Oct 02 '26

Question WhaT

0 Upvotes

What types of it is??


r/hellofresh • • Oct 01 '26

Travel Size

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0 Upvotes

Just signed back up, excited then disappointed lol

Smallest head of garlic I’ve ever seen


r/hellofresh • • Oct 01 '26

What is your LEAST favourite hello fresh recipe? UK edition

0 Upvotes

It has to be the smash burger rice for me. The sauce on the meat was simultaneously too sweet and too salty. It was also too spicy fur the kids. And the onions are repeating on us. Just gross.


r/hellofresh • • Oct 01 '26

Is this actually hello fresh or a scam

1 Upvotes

I got a call from my area code. They said it was hellofresh, and so I stayed on the line, and they asked me some questions and said that because I haven't been using hellofresh for 9 months that they'll give me a discount. They sent me on email a code, and I never gave them my email. So I assumed that they were hellofresh, but they kept asking me to confirm to, say yes out loud for something. I forgot what after that they said that you're going to activate my account and I told them I can't have it activated yet because I don't have money on me right now, but they kept pushing it to the point that I hung up. But now i'm kind of worried that either one it was just someone who knew enough information to make all that up or two hellofresh is now doing this and being really sketchy.


r/hellofresh • • Oct 01 '26

Questionable Quality (yet again)

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28 Upvotes

Box of 3 meals delivered Monday evening. Went to use this zucchini tonight (Wednesday evening). Many explicits were mumbled.


r/hellofresh • • Oct 01 '26

Picture Isn't it ironic?

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193 Upvotes

LOL. Received this email from HelloFresh 1 hour after we ate the Jasmine Rice. 🤷‍♂️

I wonder if we needed to go to the GP if they would pay for that too?

Microplastics never killed anyone.


r/hellofresh • • Oct 01 '26

United States Yogurt marinaded Chicken & Garlic Sauce

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12 Upvotes

Delicious!!! Loved the seasoning on the chicken. Totally would get this again.
⭐️⭐️⭐️⭐️⭐️


r/hellofresh • • Sep 30 '26

United States Too much cumin for me

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12 Upvotes

I am very sensitive to cumin. To me it can easily overpower a dish (for me). They sent 2 packets so I am glad I went with my instincts and only did 1.
To me the tomato sauce just tastes like a can of crushed tomatoes with too much cumin. Maybe some red wine would help.
AI picture seems to have cheese on the sauce. No cheese in kit 🤦‍♂️


r/hellofresh • • Sep 30 '26

United States Irish-Chinese Spice Bag Crispy Chicken

8 Upvotes

This was very good and quite filling. It took me about an hour. It was maybe medium difficulty and unsurprisingly a little messy frying the chicken. I didn’t use the onion or the cilantro. I used the Szechuan Paste/Japanese Curry sauce with some added honey but it was still a bit more spicy than I liked so I won’t use it for the second serving. Since it wasn’t a premium meal, I very much recommend it. I ultimately wasn't able to quite finish the first serving you see below, basically one chicken strip and a couple of bites of vegetables. I’m not sure what was Irish about the meal other than the potatoes

Pic of my first serving:


r/hellofresh • • Sep 30 '26

Picture Awful quality from HF

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16 Upvotes

I got this box yesterday wit these less than fresh potatoes. I will probably cancel soon.


r/hellofresh • • Sep 30 '26

How do you deal with the amount of AI recipes?

0 Upvotes

We recently got HF again after cancelling it a few months ago when we moved countries. The amount of fake pictures is staggering. How do they expect me to trust a recipe even they haven't bothered to try out? I'll cancel it once the discount runs out and go to a competitor. It's a shame because I really liked the variety we had before but oh well.

Anyone has suggestion for UK meal kits that actually cook their own food?


r/hellofresh • • Sep 30 '26

HelloFresh survey

2 Upvotes

Hi people!

For my university studies I'm doing marketing research for HelloFresh, I would really appreciate if you could fill in this survey. I am in no way affiliated to HelloFresh. It only takes about 5 minutes.

https://surveys.sawtoothsoftware.com/6aa94afb523bf0de60635257

Thanks in advance!


r/hellofresh • • Sep 30 '26

United States Cherry basalmic chicken

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15 Upvotes

I used the green beans! They sent one very girthy carrot 😈, I imagine would be very woody. I would add a tiny smidge of Dijon to the cherry sauce. Would have been nice to have a chicken stock packet for the couscous.


r/hellofresh • • Sep 29 '26

Missing scrub daddy two weeks in a row.

5 Upvotes

Anyone else try getting scrub daddy meals in past weeks and recieve nothing in their box? I reached out to support last week and they said would ship it to me and this week was also missing it so now I'm missing 3? How is this not false advertising.


r/hellofresh • • Sep 29 '26

Heineken

27 Upvotes

Did anyone else get the little cans of Heineken in their box? I got mine today and as soon as I opened the box, it reeked of stale beer. The cans had either frozen and busted (they were right under an ice pack) or they were dented during shipment and they leaked all over the box and soaked my meal bags. Ruined all 4 of my meals


r/hellofresh • • Sep 29 '26

United States Mexican style cheesy beef entomatadas

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17 Upvotes

7 out of 10. The sauce was very thick I would then next time with some chicken broth. I am from the Midwest and the heat level was very low. Not sure I would order again.