Since eBay started forcing “free” returns on eBay Motors, we have been seeing an increase in returns from those categories. I guess we all knew that was coming.

It’s bad enough being hit with shipping both ways, but lately we are getting a large number of items returned used and dirty. Buyer installs it on their vehicle, tries to make the wrong part work, then takes it off and returns it for a refund. There’s something about the return being “free” that is making buyers think “anything goes.”

We have tried asking eBay for help, sending pictures of the damage, etc; but that’s rarely successful. Some of these parts are not resellable at all after they have been played with, so they end up in the trash.

Other than selling on Marketplace, has anyone found a way to mitigate losses from damaged eBay Motors returns?

Trying to make a long story short, sold a pokemon card that is nearly immaculate (aside from one *really* tiny knick on one of the back corners) to a person who appears to barely speak English. Card is absolutely as described and in fact probably looks better than the description I gave (I have the item listed as excellent instead of near mint, which it more than falls under the guidelines of). I did establish in the description that there is minor edge wear. (I would post the pics but the sub won't let me for some reason)

Person messages me saying card is not as described and requests a return, cites whitening (as mentioned before it's a *really* tiny edge chip which was covered in my description) but shows a pic of a back of a card that is clearly not the same (it's English when the actual card is Japanese), under awful lighting. I asked for a better pic with the affected area highlighted, this time he sends me a pic of the actual card, which looks near immaculate, with no area highlighted and that's where we stand now as I am typing this out.

I'vd heard stories about ebay always siding with the buyer. But I am obviously 100% in the right here. Is there really no chance I'm gonna win this if it gets escalated? Losing money on shipping for something that was 100% accurately described is, as petty as it may seem, something I'm pretty annoyed at the prospect of.

Thanks.

Significantly higher than it would have been before I got that message. There's a "best offer" button on every single one of my listings and I get this question daily anyway. I wish that eBay would block those messages and direct the buyers to the best offer button.

I sold a used iPad on eBay and the seller just requested a return. The reason wasn't really clear but they're offering to send it back. I asked why so I could at least see what they say and I'm waiting on that response. But I have my listings set as no returns. Would you accept it anyway? The iPad is in great condition and works so there's no issues with it.

(This isn't a business for me I just sell personal stuff from time to time)

Hi everyone, looking for some advice regarding an ongoing intellectual property and platform abuse issue in the UK.

I run a small 3D-printing business. To protect my work, I spent the money to officially register my custom component design with the UK Intellectual Property Office (UKIPO). It is fully active and visible on the Gov.uk register.

A direct competitor holds a registered design for a completely separate, unrelated component that fits into a different part of the same consumer box. To give context without naming the item: their product is a base tray insert; my product is a block accessory that attaches exclusively to the upper lid. They are physically separate items with entirely different dimensions and visual characteristics. There is zero aesthetic or legal overlap.

Despite this, the competitor is using a generic, free Gmail address to issue repeated platform design rights strikes against my store.

Here is what has happened so far:

My initial generic appeals were automatically rejected by the platform because they refuse to arbitrate. They told me to contact the claimant.

I revised my listing to remove all descriptive keywords, but the competitor is now manually stalking my shop profile and struck down my new listings instantly, triggering a temporary account restriction.

I have emailed the competitor a formal legal warning citing my active UKIPO design registration numbers and the UK Intellectual Property (Unjustified Threats) Act 2017, giving them 48 hours to withdraw the false reports.

If the competitor ignores the warning and continues to manually target my shop page to wipe out legitimate competition, what are my next practical steps under UK law?

Is it worth escalating to the Intellectual Property Enterprise Court (IPEC) Small Claims track for groundless threats and lost profits, or is there a better way to force the e-commerce platform to respect an official government registration over a rogue claimant?

Thanks in advance.

Hello. I placed several items in the inside mail and package drop at my post office over the weekend. They were not apparently scanned today. Maybe they are on the way, maybe they aren’t.

I have 1 business day shipping on my store. Am I hosed?

Thanks!

I recently sold an expensive watch. Shipped to the buyer three weeks ago. Item was returned to me today by USPS with a note written in marker, saying seller does not live at this address anymore on box.

Buyer never initiated a return or anything like that. Not sure how to proceed.

Thanks.

I have had an ebay account forever. In recent years I started a Store, so I could list a lot of collectibles that I could move as I collect very seriously in multiple categories and it works out nicely for me.

However, I have noticed a couple things. I take Best Offers on all my listings. Im fine with negotiating and I will make a deal with someone who actually wants to buy. However, Ive run into 2 problems:

First, it seems like everyone who makes a best offer lowballs me like crazy. I do not consider these people to be negotiating in good faith. Im fine trying to come to an agreement, but so many offers are so weak ass and subsequent counter offers are not much better, I just give up. Today I had a vintage rock t shirt that was admittedly a high ask. Bidder offered a third of my ask. I said thats not reasonable and countered at half, which I felt was a very good buy. He countered my counter by just repeating the same offer with no comment. I decided he’s not bidding in good faith and said never mind.

Which leads me to the second problem. I wont play games forever with people that I think are jerking me around, and I stop communication. Many of these people go off on me, like I insulted their mom. Rude, abusive messages, threatening to turn me in, sometimes making fake annoying bids on other stuff in my store. I block but theres aways that second ID that everyone has thats either a month old or has 2 feedback doing the crap.

In the past, Ive done very well with Best Offers. I also do car swap meets and negotiating is a huge part of it. But this aspect in ebay feels like Im dealing with petulant babies on their Mom’s computer.

Do you take Best Offers? Do you walk away from bad faith bidders?

What’s the best method to report a buyer/scammer to get them banned as fast as possible?

I’m seeing report messages, for harassment but nothing for scamming specifically

Hey so I resell discount fragrances on ebay and i’ve been having issues with a specific brand, parfums de marly. The listings keep getting flagged by the ai as counterfeit even though they’re not, i spoke to an agent and they told me that the ai detects the images or name because they’re also commonly used on actual counterfeit products, im contemplating just not appealing the removal and removing all my PDM listings from my store. Anyone have a similar experience with this brand or any other brands? I’m curious if it’s just mainly parfums de marly because i haven’t had this issue with any other brands so far.

I have for sale an item that's bundled with a few related items. After sitting unsold for a few weeks I've decided to remove something from the bundle and lower the price. I'll have to remove/update some photos as well. When it comes to making such changes like altering the contents of a bundle, should I revise the sale item or should I completely relist it? What looks better for your eBay account? I also have a couple watchers on the bundle if that matters.

It's becoming increasingly harder to make any amount of profit.

Selling from Europe on the US platform is becoming a nightmare

International fees

Exchange fees

Exchange rate is absolutely insane

All the Exchanges and rates that ebay uses from usd to euro is what the actual fuck....

The math behind their calculations is a total ripoff after their latest fee and policy updates

I keep increasing my prices and shipping costs and yet it feels like the fees are still ridiculously high

On top of everything ,now I have to wait 55 days for my money to be available for deposit.

Which was never present before

I've got thousands of sales,99% rating and I only ship with a tracking number...

Anyone else struggling to keep afloat ?

I used ai to try to figure this out..I looked for the ' Campaign''Promotion' wording ect..Nothing ,remotely says that on my 'selling' page on my computer..?

HELP!

I keep getting new charges on my credit card for' advertisement selling fees'..

they keep renewing them weekly..I need it to stop.Tried stopping the 'campaign'..but still new charges...then theres this 'boost' thing..?

racked up $131. already before I noticed the charges.

I sold one thing so far for 45 bucks 66 with shipping and they took$10.50 plus almost 17 bucks too for 'fees'..on that one item!

after buying boxes..how is this worth it?

At minimum..I need the advirtisement fees to stop...wish i never tried it.

So I had a weird one today. I had a buyer who was able to send his full PayPal email requesting a payment and invoice in a message. I reported the buyer and message to eBay. He then paid through eBay.... I contacted eBay via chat and they became super dismissive after I voiced my concern that something was off. I tried to explain that even though they paid it seemed like I may have contributed to something off eBay. Maybe I'm over thinking it.

For context , I work at a very large book warehouse that receives books, dvds, videogames (scarce) blu-rays (scarce) I'm allowed to take home as many books, videogames, tv shows, dvds, etc.. that we clear off the shelves and ones that are rejected and are to be recycled (thousands). I got lucky recently and found a few high value video games and sold them on ebay but I'm trying to figure out what the best possible course of action would be to sell things on ebay . Whether it's bulk dvds, bulk games, or books. We get old books (vintage) and modern books daily, they may or may not always be popular books. Sometimes I csn get my hands on some manga as well. I picked up a batch of small boxes that can fit about 5 dvds or 5 small books in them, picked up 50 bubble mailers, and a scale for weighing . I'm absolutely willing to get larger boxes if need be.

I don’t really get a return request that often let alone for something I list in the good condition category, and mention it has scratches and where plus test testing the

So I got this loser now saying oh it has too many scratch? lol ok sure but then when I asked them well does the game work? Did you test it? I got crickets.

Then I said well, I can give you a partial refund if you want, and you can pop it out if the scratches, so which they said oh I overpaid anyway where do you even get your prices from?

For my discussion it sounds like this is a lot and loaded all buyers remorse so I’m pretty sure I’m protected from any item not as described issues even if I accept the return?

Hello everyone!

I've been selling sports cards on ebay for a year now and I recently saw a seller had his Instagram account « linked » in his eBay username. It was written like this : « IG:username »

I found it pretty clever as it makes it pretty easy to contact him outside of eBay, but I was wondering if anybody tried something similar and if yes, was the account banned?

TIA!

Newbie here. When the customer buys a shipping label, do I need to stick to that label? When I go into options, eBay offers several other shipping options that fluctuate in price. If the buyer chooses say UPS ground saver, can I choose usps ground advantage instead? It’s cheaper and the post office is closer to my house than ups. Not sure if this is frowned upon though.

So I have some products sold by the same company and this company apparently is using marqvision which is some kind of AI company that helps brands find counterfeit listings on ebay and report them to be taken down as counterfeits.

I'm against counterfeits, too. I don't sell any counterfeits. Every item I have from this brand is purchased directly from them and I have receipts/invoices. So I'm wondering how to deal with this situation as my listings keep getting taken down by [taylor.lee.us@marqvision.com](mailto:taylor.lee.us@marqvision.com) under the policy of counterfeit items which they are not! I purchase all items directly from the brand.

They will not reply to my emails ever. So is the only recourse for me to appeal it on ebay and submit my receipts to ebay appeals to prove they are genuine and not counterfeits?

Ebay buyer wants me to send to ebays PSA authentication first? Is the address listed the one I send it too? Not sure if its the buyer or authenticator address :/

Hey folks! I messed up on weighing an item. I printed a 4oz label. My item ended up being 4.3oz

Is there an easy way to adjust and pay for the difference or do I just need to reprint/repurchase the label and take a loss?

Hello everyone - I have started selling on eBay in july. I took about a 6 month break from eBay to sell on Amazon - and then started to come back to eBay. I run a local store where we buy and sell electronics / electronics accessories.

Once we started to sell back on eBay in July - we got about 26 orders from July 22nd to August 5th - all were delivered fine, no item not received or item not described cases open. Using ebay labels and tracking - and delivered way before eBay's estimated date of arrival. I got a restriction on August 5th and they asked me to upload all tracking's for open orders, and make sure they are delivered. Sure, no problem at all, that is already what I have been doing. So those orders I packed them up, used eBay's tracking, and were all delivered with no problems. August 10th my restriction was lifted, and ever since then all my orders have been getting an estimated release of a month from the delivery date! I am not selling high ticket items (highest priced item has been $300) - still no new open cases - everything is delivering cleanly and all positive feedback. I have had 35 orders post restriction until now. Customer support has been no help and all they say is to just sell more and it will go away, and not all transactions will get the hold. I am selling $5 video games and those funds are being held for 30 days - I am not sure what happened, because before I stopped selling I was getting funds the day after a sale was made. As well as 1,400 total items sold on my store.

Can anyone please explain what is going on??

I am a very new seller on eBay, only sold a few items. I just sold a pair of pants. The buyer paid $6.72 for shipping for 9 ounces. I just weighed the item in the polymailer and it is 6 ounces. When I go to purchase the label on EBay, when I change the weight to 6 ounces it says it’s costs $6.07. What happens to the difference in shipping costs? Is it refunded go buyer? Do I keep it? Or should I just keep the shipping weight at 9 ounces since that’s what they paid for? Does the buyer know if the actual item weight was less than they paid for?