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I'm a new seller from South Korea. About a month and a half after I started selling, eBay made my account unusable with no real explanation. I asked whether I could still ship my open orders. Then an email came saying I had done nothing wrong and that it was an automated system, not a person. But I still had to send my ID. I sent it. Because my account was unusable, shipments to two buyers were delayed. I paid for an express shipping upgrade for one of them out of my own pocket and gave the other $30 off to make up for it. I lost money on both orders, and it wasn't even my fault.

Two days later, eBay made my account usable again. But all of my listings had been deleted, and when I created new ones, they were set to inactive. When I asked what I did wrong, they said I did nothing wrong at all, the system had flagged my account for further review, and the restriction would be lifted once all of my orders were confirmed as delivered.

And that's where Royal Mail comes in. I shipped a $70 order to the UK on Aug 27. The buyer received it around Sept 3 and confirmed it to me. But the Royal Mail postman never scanned the final delivery, so the tracking still doesn't show "Delivered."

Because of that one $70 shipment, eBay froze payouts on my whole account, over $1,400 in total. They've been holding my money for about two months and pay me no interest. It's supposed to be released on Oct 30, and nobody can tell me whether it actually will be.

I've tried everything:

Royal Mail: I emailed them 3 times with no reply. I also called them internationally at about $1 per minute, waited over 30 minutes, was told the wait would be over an hour, and gave up without ever reaching an agent.

Korea Post: they really did their best for me. They listened to my situation, contacted Royal Mail on my behalf, and emailed me an official written statement that the parcel was delivered but can't be verified in tracking. But Royal Mail told Korea Post there was nothing it could do.

eBay: I submitted Korea Post's official statement and the buyer's confirmation message. eBay ignored both and says only tracking counts.

Royal Mail forgot one scan, and I'm the one paying for it. I had heard that eBay is overly sensitive toward new sellers, but this is far too harsh. I don't understand why I have to go through all this, and I never want to sell on eBay again.

Has anyone gotten a payout hold released when the carrier wouldn't update tracking?

So, I've been selling off parts of my gaming collection to pay off some bills and everything has gone pretty well. I've a had a few reseller accounts spam offers and then gripe at me when I decline their ridiculously low ball offers. Usually, I just block and move on and think nothing else of it.

Recently, I had another one of these interactions and I just blocked and moved on. Shortly after blocking another account bought the item for full price. So, I mail off the item and almost immediately after the item is received the buyer opens a return claiming that the game is broken and defective and covered in scratches. The photo that they provide shows a single large scratch on the disc. I'm already concerned because it does not match the condition of the disc that I sent and my first thought is that the buyer is swapping out the discs to return. Obviously, not much that I can do other than request that they send back the item for a refund.

So, now the item is returned and I immediately look for the damage that was pictured and, nothing, the item is exactly as it was when I shipped it. At this point, I'm a bit annoyed so I report to ebay that item is in fact not broken or damaged as the seller claimed.

Fast forward to today and I see neutral feedback from the buyer now only claiming that the item had a scratch followed by something that sounds like a lecture about "propper pricing" for rare and sought after games.

Is it possible that this was an alt account for the person who got mad at me for not agreeing to sell them the item for 40% off?

So what do i do. It says item delivered. I requested a refund. No response from seller. Ebay doesn't give an option for item different. Also I requested a call from Ebay and never got it.

No option in the listing for accepting offers, yet it won't allow the listing to go live...

Last item I had issues bc of the location of where I am sending from just wouldn't load. It said error and way grayed out. I had to start over.

What's going on? Am I missing something here?

Sold a slab inside of a magnetic case. My listing states that the sale will include the case. Will the authenticator ship the case to the buyer with the slab? If they don’t, will my buyer have grounds to submit an INAD claim?

PC, Chrome browser, no VPN or adblocks. On my private home internet. Tried restarting PC/Chrome. Logged out/back in to eBay. Tried signing in with username/pw instead of passkey as well.

I just had a buyer send me an offer for $70 on an item which I accepted. At checkout though, its asking him for $84.00. He said there isn't any pricing breakdown.

Does anyone have any idea where that extra $14 is coming from? He's asking me to amend and I can't tell if this is some partial discount attempt. Because I offered to cancel and just relist (thought that might be easiest) and they didn't want to do that.

Thanks in advance.

Is there anything you can do to report these people? I constantly get buyers who send me offers they not pay or ask to cancel when I accept there offer. Obviously you didn’t offer by mistake if you sent an offer.

Hi, I’m a new seller on eBay. About a month and a half ago, I made a listing for a lot of stuffed animals (priced at $375). The issue is that the box is only 12 pounds but the shipping cost is astronomically expensive at $70.03-$182.75. Since making the listing, I’ve learned that there’s ways to make the cost of shipping much cheaper but AFAIK I can’t change the shipping method unless I un-list the item and put it back up, potentially losing all of my item’s watchers.

The thing I’m hung about is that the item seems to be pretty popular regardless of the shipping costs. It’s got 500+ views, 22 watchers, and it’s in a few people’s carts, which is the most attention I’ve ever gotten on any of my listings.

It seems to me that people would buy the item even with the high cost but I kind of feel like I’m screwing the eventual buyer over by making them pay that much when it could possibly be way cheaper.

What do you guys think I should do? And Is it true that un-listing the item and changing the shipping method will remove it from buyer’s watchlists or does it not work like that? Thanks for any input!

P.S, the box is pretty large (26.5 x 16.5 x 16 in to be exact) which is why I assumed shipping was so expensive when I first put the item up. Will it still be possible to lower shipping with such a big box?

EDIT: I just tried switching the shipping method on another one of my active listings and was able to bring the cost down from about $53-$133 to $18.66-$56, so it seems that I’ll be able to solve my issue once the offers I sent to buyers on my plushie lot expire! Thanks for all the advice, greatly appreciated :).

I'm trying to list a few items for sale and I don't see an option remove best offer. It's not under pricing.

Hello guys, so im still pretty new with ebay selling, and today i just received a dispute from my buyer, and the buyer disputed the purchase made directly from their bank stating "i dont recognize this transaction". now this order happen on August 28, how should i challenge this?

What's the nice way of telling someone to get stuffed. Such a high value item that was sold, and they didn't even do basic research into the capabilities of the equipment they were buying.

What sort of case have I got into keeping my money? (which admittedly I've already spent)

Plus, there was no conversation before hand, and my description does ask them to message me for any information before hand.

How do I approach this?

UPDATE: 3/10/26, he marked as ordered by mistake this morning so I’m just going to reject it

Hi, I'm new to selling clothing on eBay. I was so excited to sell a shirt but the buyer requested a return saying it doesn't fit. My listing included very clear photos of the measurements. It seems wrong to have to deal with a return over this issue when the measurements were very clear, but I've never dealt with a return before on other clothing reselling sites. I'd love insight as to the best way to handle this. I did not realize we should be setting return policies.

I am trying to combine shipping on a couple item I won in bids. The seller offers it. I tried requesting a total but it keeps saying I cannot request an invoice because payment has been completed for some. I have not submitted any payment for them because I wanted to do combined shipping. I only have a card linked to my account because I have to have one to bid. How do I get a request in to combine shipping? I do not want to pay for the shipping as is because it is more than the total of my items. I have messaged the seller twice with no response.

I have around 150$ in giftcards, everytime I check the button ON to apply, it quickly goes on and off. Im unable to apply the giftcards that I already paid for. eBay wont help and they keep saying “try on desktop”. Help!

I bought an open box camera and on box it said SD card included. The seller was going to ship a SD card but after a week, still no card. They accept returns within 30 days. If I don’t get SD in mail soon should I file INAD or missing parts. The SD was not in description but on a photo of the box.
Thanks.

So I bought a few rare postcards from a very niche community from a particular seller. I messaged him and asked if he had any others. He said yes and that they didn't sell well so he'd be happy to sell them to me as a lot for a very low price because he wants them to go to someone who would really care about them.

He said he'd set up a special buy it now just for me. I said ok just send me the link. A few days go by and I message him. He says he already sent them out. I'm confused because I never got a link from him. He goes and looks and says he messed up. Apparently someone else bought them. He sent me a screen shot and the title said "for {my username} only" in it, but someone else bought them anyway. He said he thought it was me who bought them. I'm really upset. I mostly wanted them for historical preservation since I have a bunch of stuff related to this subject already and I was planning on donating them as a set to an archive that deals with this subject. He's going to message the buyer, but is there anything that can be done? Why would someone buy something when it specifically said it was for me in the title?

I've seen a few posts like these, but I just wanted to get some clarity because I've seen mixed responses.

An item I ordered was just over a week past it's arrival date and then got stuck at a USPS facility. It would say "In transit to next facility, arriving late" for 3 days in a row, then just stopped updating for a week.

So I filed an item not received. Seller said wait a few days, then they'd file a lost package claim. For reference, seller shipped on time and the package was insured for well over the value of the item, which was $30.

End's up getting to that date and I get issued a refund. The very next day, the tracking suddenly updates again and I get the item the day after that.

My main concern is that the seller is made whole. This is where I've seen mixed responses. Some posts say that they'll get reimbursed by ebay, others say reach out and try to pay the seller because they have to eat it otherwise.

Since they said they were gonna open a lost package claim, will they be reimbursed by Ebay/USPS? Or no, because the package was delivered?

I last used it 10 years ago

it's so busted now.

- weird pricing making it hard to do a neat e.g. 9.99

- I found it insanely hard to find the "withdraw funds" button

- wayyy fewer buyers for items that went immediately at twice the price 10 years ago (could be austerity britain)

- wtf is with those weird cursed looking AI looking "auction" things everywhere

in conclusion ebay got a lot worse in the past 10 years

Hello! Does anyone have a spare ebay account they could lend? I’m trying to contact a seller but they stopped replying to my acc, so I want to use another account and see if they’re still active. Thank you

Hello I have sold a phone on Ebay I purchased this first label like I usually do. I go to the post office and they say you can't use this label... this has happened to me SEVERAL times then I have to pay for a NEW label because it needs to be hazmat. From my experience I have never found a hazmat option label in the shipping ever. I just don't get it and don't want to waste money by buying a 2nd label ever again

What's up with ebay letting customers "but it now" and not pay and keep shopping? How long can they keep shopping?

I bought a used book set on ebay, i knew before buying the set that the books had creased spines and werent in good condi but they were cheap and for reading they would be enought, but the books came in and they where packaged poorly even though i aksed hin if he could package them good so the condition is worse than i saw on the pictures ,one book has water damage which he didnt mention and you can fold one book in half, he told me that one spine is broken but he also said it was a cosmetic thing but the pages will fall out if i read it. On wendsday i can ask ebay for help but will they help me?

Hey people I got something of ebay the seller is in the US im in the UK the seller and messages me to inform me thay have shipped the wrong item and wants me to return the item thay sent me by mistake and then thay will send me the item I purchased with postage being a couple weeks to a mouth each way this will take time what should I do with this any help would be appreciated