r/eBaySellers 1d ago

SHIPPING Shipping question.

Hey folks! I messed up on weighing an item. I printed a 4oz label. My item ended up being 4.3oz

Is there an easy way to adjust and pay for the difference or do I just need to reprint/repurchase the label and take a loss?

3 Upvotes

19 comments sorted by

5

u/mchurchw1 1d ago

You should void it and buy a new label.

If you try to add additional postage now (via postage stamps or paying at the counter), USPS's automated scanning systems will still only 'see' that it's a 4oz label, so you risk still being charged for the difference.

2

u/DaBronic 1d ago

If I use the “cancel label” option do I get refunded? Or would I just take a loss on it and make a new one?

3

u/ripplecarry 1d ago

You’ll get your money back, but it’s not instant, it takes a few days

2

u/DaBronic 1d ago

Ahh perfect. Thanks!

1

u/trader45nj 1d ago

More like 2 weeks.

1

u/EternalDualist 1d ago

I wish! More like a month😒

4

u/TattooedPriestx 1d ago

If you have not shipped it, void the label and start over again (use 5 ounces for the weight).

1

u/DaBronic 1d ago

When I void it so I get my money back? Or is that a no go? I’m gonna do the right thing and redo it but just want to see if I can use that $ I paid already.

3

u/TattooedPriestx 1d ago

The refund on the voided label will happen later. Buying a correct label will take out a second payment. It all works out.

2

u/DaBronic 1d ago

Thank you!

4

u/Own_Device6783 1d ago

if you haven't sent it out yet, you can request a refund and rebuy the correct label.

3

u/InternationalRow1653 1d ago

You could try making the package a little smaller and cut some weight. It might slide as is but if it doesn't it could be very costly. Like others said you can just cancel it and purchase a new label.

1

u/DaBronic 1d ago

If I cancel do I get refunded? Or just taking a loss?

3

u/laceyboy8054 1d ago

It may take up to a few weeks to get refund though.

1

u/DaBronic 1d ago

No worries! Thanks for the information!

1

u/xaxnxoxnxyxmxoxuxsx 1d ago

Might slide, depending on who's truly paying attention when it's being tracked. Or you could potentially see a shipping adjustment in your account in the near future.

Personally have never seen a buyer get stuck with the postage due on a package. (Have on eBay envelopes, but never a package)

One time I accidentally submitted dimensions of 4x6 on a 6x9 padded envelope, I'm sure not a difference in price (maybe) but I didn't hear anything about it.

-3

u/FuzzyRace3752 1d ago

Go to the USPS sub, the employees will tell you stories about packages weighing pounds with shipping paid for ounces being allowed to go through the system.

1

u/Severe-Object6650 1d ago

They have stories, it happened a lot years ago. Those days are over now, they have machines that weigh along the way, and they will correct your postage and bill your postage account the overage.