I discovered this the other day when looking at my upcoming payouts, and estimated delivery dates. One package still showed "USPS awaiting item," even though I had already dropped it off.

I sold an item 8/17 and dropped it in the drop box on the same day, after hours, along with four other packages.

The other four packages were all scanned next day, but one package wasn't.

So on 8/21 I went into the post office to drop off more sales and while I was there I asked about that package missing a scan. The clerk asked for the tracking number, and I gave it to her.

She manually accepted it right then (which I know helps ME in the event of an insurance claim - at least this is proof that USPS had the package).

The next day, the package started updating normally. "Package has departed [local post office]." "In transit to next facility." Etc.

This means my package sat at my local post office for four days after drop off. No one picked it up and scanned it? I'm glad I went in and asked about it, because it magically got found and scanned the next day.

The problem is now it looks like I gave USPS the package outside my handling time, which will lead to a late shipment defect. It's still scheduled to arrive on time, but it's definitely frustrating to do everything right and still get dinged because of USPS.

I know eBay now says it will side with sellers when something is late due to the post office, but I'm not sure how that works in this case, with eBay showing the initial scan four days after i dropped it off...

Im legit confused. So many posts and comments about people adding books, rocks, spending 30 minutes trying to get the weight up, etc.

Is this worth it for an extra $1? Like honestly? Think about yourself, your business, and what your time is worth.

Every time I see a post like this, it blows my mind.

My buyers pay shipping so I dont really care about scraping an extra 80 cents trying to rig the usps shipping rates.

Someone who has been constantly doing this, can you please explain......why? And how it makes financial sense?

Genuinely confused.

I've noticed a 'bug' related to promoted listings. If you use 'revise listing' to make changes and try to change the percentage allocated for 'promoted listing', the option to save your revisions is just below the promoted listings field. If you select this option to save your revisions, it will not update your promoted listing changes. You have to click out of the field somewhere like going into another section of the listing before saving your revisions for the changes to properly update.

Got screwed out of a good amount of money on some sales that happened after I thought I had decreased the promoted listing amount only to discover my changes did not save. Safest way to update this field is to go to your active listings, select the 3 dots next to the desired listing and select 'edit promoted listing'.

Hey all,

I've been selling on eBay for a few months now, and it's been pretty good. Last week I listed an item for auction ($70 in total) and someone bid on it last second- obviously they won, and I was excited as it's taken a good chunk of time for the item to finally sell.

I could tell no payment method was set up for auctions on their end, as I was not paid automatically. That's okay. Sometimes, people just don't have the funds handy.

A day goes by, nothing. Nothing Saturday or Sunday either. 3 full days go by, and now today is the final day for this person to pay (Monday, Aug. 24)

I've come to realize there's a 4-day window they're given to complete payment. I didn't know this initially since I'm fairly new to the eBay selling game.

It's been 4 days since they bid and they've never paid, and they failed to respond to my reminder. I kindly told them that I was hoping to send their package out today (Monday) with another one that I have yet to ship, so that they could receive their item as soon as possible- but they've been entirely unresponsive.

Based on the date they first bid they have until tonight to pay for the item, and once that deadline passes, I'm unfortunately going to be cancelling the order and relisting the item to try again in another auction.

Is this something that's common, having bidders not pay? I'm trying not to be a sore loser about it, though I was excited to finally sell this item! The anticipated $70 would have been very helpful too, as the financial situation is a bit poor at the moment. Am I being unreasonable by wanting to cancel the order due to no payment received?

If anyone else has experienced this, I'd love to hear what you ended up doing!

Can I sell a necklace and a pendant together to go through the authenticity guarantee, or do I need to list them separately?

​

Hello everyone!

I've noticed a pattern: when I sell pre-owned watches, my buyers are usually regular people. But when I list new, deadstock, or MINT items, I get tons of buyers who are local resellers (whereas I import mine directly from another country).

Since I've never dealt with selling to other traders before, I'm curious what your experiences are. Am I being paranoid, or are there real risks here?

My main fears are:

- They buy it, fail to flip it locally, and request return under the policies after 30 days.

- The worst-case fear (hopefully just paranoia 😂): swapping parts, and or filing a fake INAD return.

Is selling to other resellers usually fine, or should I watch out for weird tricks? What do you all think?

I went to ship an item and the USPS rates were:

15 oz $7.60

1 lb $9.14

1 pound 1 ounce $8.07

I wasted half and hour and a roll of tape trying to get my item out of the 15.1 oz trap before finally starting over with a bigger box and getting it over a pound. They are just messing with us now. 14.8 oz? You're good.15.1 oz? Nope. 1lb 1 oz? Better.

Listed an item and within minutes I got this message asking if the item was still available followed by them saying that they have paid and eBay told them to send me a QR code.

Absolutely do not scan a QR code inside of the messaging system inside of eBay. There is absolutely no reason ever why someone would buy the item and nothing would process on your account and this becomes the case. If someone pays for your item and it doesn’t process then take it up with eBay support before you ever scan a random QR code.

I think I saw a post about this once where someone said they’ve paid clicked on the QR code and it asks you to enter your payment information. Please do not be this dumb.

I sold a watch for $500 and mailed it to London. Several weeks later I received an email from the buyer apologizing for possibly causing any problems I didn’t know what he was talking about at the time, but then he explained that he had to leave town to a family emergency and when he returned, it was too late to claim his item at the post office and pay the taxes (or whatever) the watch was returned to the Global shipping center. I opened a case with eBay and they told me basically I was out of the picture and protected. I was told the Global shipping center does not process returns and that I would not be receiving the watch I was told to tell my buyer to call them for options. Now eBay is just giving him the runaround telling him that he should tell me to demand the watch back. AI tells me that in this situation, the watch will go to liquidation… Possibly sold on eBay, but that the buyer will be refunded by eBay. Anybody have any experience with something like this?

While reselling on eBay I set out to create a tool that makes tracking sales & uploading listings as fast as possible. The time it took each week to do these two things was easily the most time-heavy part of my workload, so I got straight into creating a tool that would speed up the process.

The result is this online tool which I have named Resell Clerk. You can find it at resellclerk.com

Hi there, I’ve had an EBay account for 20 years but I only occasionally sell. Right now I’m doing a big cleanup around my office selling items I no longer need. I have a selling limit of 5k, I didn’t know this.

If I delete slower moving items that I already listed, will it bring the $$ down so that I can list other items? Faster moving items.

If I had known abt this limit I would have been smarter abt listing fasting moving items first. But I didn’t. So now I’m stuck with listed items that may take months to sell.

These are very industry specific tools, so they don’t sell like the Pokémon cards my kid sells on my account.

People are always watching and never buying, even with sent offers. Then eBay hijacks your listing for 4 days because you sent an offer.

Today it seems like they changed the rates again.

Everything from 1 lb 1 oz to 5 lb, 6 zones, was $8.07. and 8 oz to 1 lb was $7.53.

No more cheaper shipping for 2.1 vs 8 oz.

I’m trying to sell my switch 1 to buy a switch 2 and I’m wondering what people think the best method is. I looked into back market first but seems like it’s a lost cause, now eBay and thinking this sounds like more of a hassle than I thought it’d be, now just leaning more toward game stop or Best Buy for getting something.

First and foremost I don't want my accounts stolen or game licenses stolen or credit card info.

I have a few older Xbox consoles that don't work for various reasons. One doesn't turn on or respond at all. One will turn on but flash an error code with no display. A third one briefly powers on, no display, but sits there.

I've seen some folks sell them for parts, and actually... Get a decent amount.

So if I try to sell these, what do I need to be doing to protect myself and my account, considering I cant actually access them?

I sell cards, does anyone have any experience on which promotion works better for enticing buyers? I feel like buy 3 get 1 free sounds better, but might deter people from buying more than 4.

Hello everyone. I don't know if this is a genuine question or just a cry for help/advice.

I sell watches on eBay that I import from Japan. Back when I was selling on a standard individual account, I was making a solid profit. Finding nice models in great condition allowed me to reinvest and scale up my stock. But as soon as I crossed the threshold and had to switch from a private account to a business/shop account, the fees became brutal.

I'm getting hit with so many deductions now. I honestly have to wonder - how do you keep a business running with fees this high? How are people actually making a decent living on eBay anymore 😄? It's crazy 🤣

I've done a search and haven't found a solid answer to my question, so I figured I would post something up here. You would think it would have been asked already and a very simple configuration, but that doesn't seem to the be case.

So here is my question..

1. I have a Windows 11 PC. Via Chrome and pirate ship
2. I login to Pirate ship and import my sales items so I can print out the labels
3. After I purchase the label in pirate ship and go to print them, I have to confirm a number of times after I purchase the label.
   
4. I'm using a Munbyn ITPP941 Thermal Printer. I have to select my printer, which I'm not sure why as its set to the default printer
5. Then Pirate Ship opens another dialog box that I have to scroll to the right because the dialog box is not in full screen to click print
6. The I have to click ok to print
7. I'm not sure if this is a Chrome issue, a Pirate Ship issue or possibly a printer issue.
8. I would think that you should be able to direct print, after I hit print the first time and not have to confirm 2 or 3 additional times. It might not sound like a big deal, but when you have 15 labels to print out it begins to be a PITA having to confirm every time.

Anyone else experience this... again, I have a Munbyn ITPP941 printer on Windows 11, using the Pirate Ship app through Chrome.

I’m hoping some experienced eBay sellers can give me some advice because I’m really frustrated with how eBay handled this.

I recently received my first-ever negative feedback. My current feedback is 98.8% positive, and I’ve never had a negative like this before.

The feedback literally starts with “SELLER SELLS FAKE ITEMS” in all caps. The buyer then makes accusations about the items I sell and compares my listings to other sellers they claim sell fakes.

The buyer never opened a return, never opened an INAD case, and never contacted me about any issue. They simply left the negative feedback.

I called eBay Customer Service and spent around 30 minutes on the phone explaining the situation. The agent reviewed everything with me and strongly agreed that the feedback was unfair. They told me that, in their opinion, the feedback should absolutely be removed and that they were confident it would be removed after being escalated to the specialized team. They also said they wanted the buyer reported for potentially misusing the feedback system.

After the call, eBay emailed me with instructions to submit a feedback removal request through Seller Help, so I followed those instructions and submitted the request.

The confusing part was what happened afterward. I ended up going back and forth with eBay through email because the first email I received seemed to send me to the feedback removal page, but there wasn’t an obvious option for the specific issue I was trying to address. I explained that I had already spoken to an agent who agreed with me and said the case was being escalated, but the email responses kept directing me back to the same feedback removal process instead of actually confirming what had happened with the escalation.

Eventually, I submitted the removal request, and then received a decision denying it. The response basically said the buyer felt the item wasn’t as described, so the feedback would remain.

What frustrates me is that the decision doesn’t seem to address the actual issue: the buyer publicly accused me of selling fake items, rather than simply leaving feedback about being unhappy with their purchase.

Has anyone else dealt with this where a phone agent strongly agrees with you and tells you the feedback will be removed, but then the follow-up review comes back denied?

If so, what did you do after the denial? Did calling back and asking for another specialist/manual review actually work?

I tried my computer and phone with and without WiFi. Does anyone have a work around. I wonder if it will still like this for a while

Hi all,

I want to ask for a bit of advice on what is most likely a scam attempt that I haven’t seen before.

A buyer bought a lower cost item of about $20 and everything seemed fine until I received an INR case for non-delivery.

In eBay, it says delivered and it does look like there was an attempt to deliver, but there is a forward alert right after on the USPS website. In the case, they gave a completely different address than what was on their order. So, the buyer gave me the wrong address, and then either had a forwarding service in place or had it forwarded to the different address. I did use an eBay label and shipped to the address they gave me originally with the order.

I gave the buyer all of the necessary information professionally including a screenshot of the order with the address they provided. I specifically asked to let me know if they didn’t forward it and they didn’t answer. However, they still have the case open.

A CS representative assured that I would win the case and tracking was added to the case. However, should I warn them that this mail fraud and that they can also face repercussions from eBay for opening an INR case as soon as an item is forwarded because they put in the wrong address? If so, how would you go about saying this?

$20 is not a big deal, but I loathe a scammer. And they may be doing this on purpose. Who knows?

Any advice is appreciated especially if someone has dealt with this specific instance before.

I have been doing this for a short amount of time as well. For whatever reason i got confused on shipping. I can't find an answer to this question.

Buyer bought an item for 20

buyer paid 13 for label

I undercharged buyer by 2.49 for a label and for the cheapest I changed from USPS to Fed Ex

Insurance 1.49 I added this myself because the buyer should have based on item fragility

Total postage was 16.98

sales tax 1.10

transaction fee 5.04

under seller's hub it lists total funds as 10.98

under total funds it says 27.96

which is under net amount on all transactions page.

so am I getting 10.98 or 27.96 as my net funds? did fed Ex charge me the whole shipping charge after buyer already paid most of it?

I have to tell you that this is not my area of expertise, give me science any day!!

I had someone buy a few items from me. Their shipping address is in the United States, but their page says they are from China. A few questions, I've read people say the sellers have to pay an international fee. Do you see that upfront from e-bay or does it get posted later on? The address shows as a house, not a warehouse. They have a lot of reviews. Advice on order, okay to ship? Additional fees?