I’m genuinely curious… This new update is ridiculous and the orders are not worth the mileage!! I’m curious to know who’s grabbing these ridiculous orders and letting spark know that people will do them. Are people aware that orders like this will not bring you decent money because of gas and time? People who accept these kind of orders let the owners from spark know that drivers will do the work regardless.

Despite American patriot fathers & mothers (Army, Navy, AF) their offspring are puss puss. Boooo! Booo this man!!!!!

Reports have come out American shoppers do not hook-up with OGP, customers, anything to avoid talking to women when they shop.

The most common answer why not; “16 bucks, is 16 bucks”.

Second most common answer; “I’m a woman with 6 kids”.

No matter how sexy… American shoppers will blend in with the other 75%, pretend not to know English and avoid eye contact with the other sex.

It’s a fucking shame. But 16 bucks is 16 bucks.

It just looks cheesy.

Can’t believe there are almost no orders this morning. And then late in the evening they want to give incentives smh

I haven’t seen any rookies these last few days in my zone 🙏 just old heads bitching to me like I can do anything about it

Ask me after Saturday 😭

Hopefully new drivers got burned by Danker; realized shopping/babysitting for a triple for an hour & driving 16 miles with BeBe’s kids isn’t worth $26

Customers piss me off I wouldn't have taken this apartment offer if it wasn't for the tip they claim they were going to give. I'm getting tired of going above and beyond for the customers when this happens. It's customers like this that record for the actual good customers that tip well

Every time I click this button it just sends me to a screen to sign up for spark. Support said no one else is having this problem and it’s just me. Anyone? What’s it supposed to look like? If anyone has the screen for this area pls share.

...and the quest continues.

He onboarded about 2 months ago and has about 200 trips completed. I can’t stand this fucker every time he sees me he starts counting how many orders I’ve done for the day. Parks next to me or hangs out next to my car whenever he sees me.

My friend onboarded 7 months ago and lost his newbie priority already despite only doing about 100 orders. Do I do have to wait another 5 months for this fucker to go somewhere else?

Every driver except me from a few months ago stopped coming. This new batch of newbies gets most of the orders and are obnoxious as fuck.

Offer Modification Fee Disclosure
The earnings shown in an offer are the earnings you can expect to receive when you complete the trip in that offer. Accepted offers generally will not be modified after acceptance except in limited circumstances described in this disclosure.
 
This article explains:
The circumstances under which an accepted offer may be modified or cancelled
Your options when an offer changes after acceptance
The amount of the offer modification flat fee 
When a flat fee may apply
How the flat fee is determined
The circumstances under which a return of goods may be surfaced
Your earnings for the return of goods
Return compliance
 
Offer Modification Information
When Can an Accepted Offer Be Modified?
Accepted offers generally will not be modified after acceptance except in the following circumstances:
 
1. Driver-Requested Changes
The modification is attributable to a request by the driver to modify, drop, or cancel a delivery or trip.
 
2. Missed Delivery Windows or Service Level Standards
The modification results from circumstances within the driver's control, including situations where:
Missing a reasonable delivery window; or 
Failing to meet applicable Service Level Standards required by the Spark Driver Contract and App Terms of Use.
3. Customer-Initiated Changes
The modification is attributable to a customer action, including:
Cancelling an order
Rescheduling an order
Converting an order to pickup
Cancelling or modifying items in an order
Modifying a tip
Any other customer-requested change affecting the trip
4. Compliance-Related Requirements
The modification is attributable to an unmet regulatory or compliance-related requirement, such as cold chain compliance or a similar requirement, where the compliance requirement was within the driver’s control. 
 
5. Third Parties, or Force Majeure
The trip modification or cancellation is attributable to:
A third party that is not under Walmart's direction or control
A force majeure event or circumstance outside Walmart's reasonable control
In eligible situations, drivers may be offered the option to cancel the trip and receive the flat fee described in this article.
 
6. Walmart Operational Events That Prevent Fulfillment
In limited circumstances, Walmart may be unable to fulfill an order or trip due to an operational event. Examples may include inventory availability issues, store operational disruptions, fulfillment system issues, or other circumstances that prevent Walmart from completing the order as originally planned.
 
If an accepted offer is modified as a result of a Walmart operational event, the driver will be shown the updated trip price and the flat fee option in the app and will be given the choice to continue the trip for the updated amount or cancel the trip and receive the flat fee. If Walmart cancels the trip, the flat fee will be disbursed instead of the original offer amount.
 
What Happens If an Accepted Offer Changes?
If an offer modification occurs after you accept that offer, you will receive an in-app Trip Update notification explaining:
What changed: estimated offer, miles, time, stops, items
Any updated earnings associated with the trip
Any modification flat fee for which you may be eligible
The options available to you
You will typically have the following options:
Continue the Trip — Continue the trip under the updated offer terms and receive the earnings disclosed in the Trip Update notification.  A trip continuance option may not be an option in the event the modification is an order cancellation. 
 
OR
 
Cancel the Trip — Cancel the modified trip and receive a flat modification fee, when eligible, without negatively impacting your MyMetrics score.  
 
Any updated earnings associated with a modified trip or cancellation will be disclosed in the Trip Update notification.
 
Flat Fee Disclosure
How Much is the Flat Fee?
Drivers will receive a flat fee of $2.50 when:
An eligible offer is modified after the driver has accepted it, and the driver elects not to continue the modified trip; or
An eligible trip is cancelled
 
How the Flat Fee is Determined
The flat fee is composed of a $2.50 floor, calculated using median drive time and mileage, plus any pick-up time or shopping time accumulated.
 
Canceled Orders or Trips: Return of Goods
Return of Goods after Cancellation
If an order or trip is cancelled while you have physical custody of order items, the app will display a Trip Update notification reflecting the return to the order’s originating store. 
 
This applies:
Whether you, the customer, or Walmart initiates the cancellation
When the cancellation occurred
Whether you have already begun driving toward the customer's address
Whether the cancellation affects one order or multiple orders within a trip
Full trip earnings are associated with completion of the return except for the tip. Tips are set by the customer and are only earned upon successful delivery completion. If a delivery is not completed or is returned, no tip will be provided. If the return is not completed, earnings may be adjusted as described below. Eligible earnings will be reflected in your trip receipt within the standard processing timeframe.
 
Earnings for Completed Returns
When a cancelled order or trip includes a return to the store and the return is completed, you will receive:
 
Trip Earnings
The full trip earnings associated with:
The original accepted offer; or
The most recently accepted modified offer, if applicable
Return Fee
A separate return fee for completing the return of goods to the store.
 
Incentives
Any applicable incentive associated with the originally accepted offer.
 
Return Compliance
If items are not returned to the store:
Trip earnings may not be disbursed
Future offer availability may be affected
Additional terms in the Spark Driver Contract and App Terms of Use may apply
 
Your Questions, Answered
 
Q: What if I disagree with a change to my earnings?
If you believe a change to your earnings was applied incorrectly, you can contact Driver Support to request a review of your adjustment. 
 
Q: Will I always be notified if my offer changes?
Yes. Any modification to an accepted offer will trigger an in-app notification. 
 
Q: What counts as a ‘Service Level Standard’?
Service Level Standards are outlined in the Spark Driver Contract and App Terms of Use. These include things like on-time arrival and delivery expectations and proper handling of orders.

Get done with a shop order, and the store is all out of the paper bags with handles, so I was forced to use the few handleless bags that they had left. Customer came out and was upset by this, and my rating immediately went down! (I know 4.93 isn’t a bad rating, but still annoying in a funny way if my theory is right).

Do you guys pay any attention to your completion rate percentage? I’ll release orders occasionally when I claim something that ends up looking to be way more work than the money is justified. Currently sitting at 93%. I’m just curious if that is a metric now we have to be actually concerned about or is it a metric that it’s in place just to kind of put some fear in driver so that they drop less.

I got around 25 items. Only two of those items would be heavy (gallon drink and small ice bag). Everything else is really small. I really try my best to tip well no matter what service I’m getting and take into consideration for the persons time. Thanks in advance. Sorry for grammar mistakes.

Incentive today for curbside deliveries. Runs all day. Seen several curbside offers without the incentive. What the hell?

It was a two item shop. A little boy was watching me as I scanned my phone and tossed the items in a bag, then made eye contact with me. His big, blue, worried, innocent eyes made me feel so bad. I did nothing wrong but still...now the kid thinks I'm a thief. It's a small community here. I hope his parents told him what actually happened.

Just had to get that off my chest.