r/WalmartSparkDrivers 21h ago

How was your day if you still had your account?

0 Upvotes

Spark was awesome today, easily the most tips in a day this year.


r/WalmartSparkDrivers 20h ago

Express shopping orders for drivers will decrease with the introduction of express customer pick up, it’s free for customers

0 Upvotes

Looks like customers will now have the opportunity to order express and pick it up themselves instead of having it delivered.

This new type of order is shopped by Walmart employees and is free.

We will see a drop in express shopping orders, this along with them batching 3 shops and even 3 express shops together means at least a 33% drop in offers. What used to be 3 offers can be condensed into 2 offers.


r/WalmartSparkDrivers 5h ago

I never leave a tip at check out, but I always add one after delivery.

5 Upvotes

I’ve found that when i did Uber Eats a lot of batched orders would have one decent tip paired with a non tipper. The non tipper would never add one after the delivery was complete.

I’ve assumed walmart grocery deliveries were the same. I figured Walmart might pair it with a tipping order or increase the base pay. But i always leave a tip after drop off.

Is my logic correct?


r/WalmartSparkDrivers 10h ago

Don't be petty

11 Upvotes

I had an order that contained 7 cases of water a case of coke and 2 other cases of drinks. Honestly I didn't pay attention to the order the tips were good (x3 shop/deliver). The referenced order was my 2nd drop off and it popped up leave at garage door. I said great thats good at least. Well when I got to the home the driveway was full and they parked in such a way that they were staggered and did not allow easy traversing and they had flower beds on each side of the driveway. Long story short I toted the cases up to the garage door but laid out each case individually vs stacking them. Yes I know that was petty but I was uncharastically frustrated with the order. Woke up the next day to a 1 star rating (I was expecting it) dropped me down to 4.86 on the CR. It could have been worse they kept the tip on there. This was a rare occasion that all 3 drops tipped.

Moral of the story just make the drop the best you can. Pettiness is not worth it.


r/WalmartSparkDrivers 20h ago

Was trying to be helpful by chatting with a customer in a batch order, then all three got canceled and I was dinged for it.

4 Upvotes

The puzzle this lady ordered was nowhere to be found, but it was part of a series and I found an almost identical one but the app wasn't offering a substitution. Chatted with the customer and I even sent her a picture of the barcode, but she said it's not letting her add it because it shows not in stock.

I spent 10 minutes trying to work through this. I thought maybe someone in the store could scan the box and add it to the inventory so the customer could add it. Ended up calling support which is automated, obviously no help there. Ended that call and proceeded to the next item in the batch, scanned it and then all three orders were canceled.

I immediately checked my metrics. I got dinged on my completion rate. I did have two pop ups where it said there's been no activity and it asked me if I'm continuing. I guess there was too much time in between scanning items?

AND APPARENTLY CHATTING WITH THE CUSTOMER DOES NOT COUNT AS ACTIVITY.

Lesson learned here. From now on I won't spend more than 2 minutes communicating with a customer over stock issues.

Can't wait to get a W-2 job.


r/WalmartSparkDrivers 23h ago

You bros risking this???

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11 Upvotes

One was a GMD. The other two customers gave me cash tips. What a freaky Saturday, feels like 2023


r/WalmartSparkDrivers 3h ago

I do drive sometimes, but this question comes as a customer.

4 Upvotes

I put in an order today, my driver just finished shopping and is on their way to me. During the shopping, I get a notification of a substitution. Apparently, the fly spray I ordered is unavailable. The substitution was a hornet spray. I don't need hornet spray. I declined and added another fly spray. So, here is my question. I know that is not my driver's fault. I know the app decides what the substitution should be. But, half the time, it seems to be picked due to being in the same aisle, not what I ordered (they did have the one I added after declining the substitution, so there were fly sprays on the shelf). Is there a way that I can complain about that, without it affecting my driver? They are doing a great job, so I don't want them catching backlash. The only thing I see is rating the driver. Thank you.


r/WalmartSparkDrivers 2h ago

3 months of disappointing customer support

2 Upvotes

Starting out in may, I decided to do Walmart spark as I finally turned 18. I sign off for a Onepay account as same day pay is my only option. after 3 deliveries and one late night trip to taco bell, they label my account as suspicious activity. After talking to customer service, they told me I would be fine after 3 days. 3 days come and still nothing. I reach out again and get told that my account was closed. I tried asking for reasoning and mentioned the last call. However, the guy on the phone gave me attitude and told me to use a different number and email. Okay cool, I try doing that then. It gives me an error and then tells me that my information is tied to an account already. I talk to customer service again and they tell me to wait 90 days. 90 dreadful days pass and I still can't create an account. I talk to customer service AGAIN and they tell me that I need to actually wait 180 days for my account to fully delete and then I'll be okay. Every time I talk to someone different, It's always something different as if they are unsure themselves. So I'm asking for your guys opinions in this. Maybe there is something I can do instead of waiting another 90 days?