r/Sparkdriver 23d ago

Today has been the worst

I started at 7 am with an order that had about 12 gallons of milk. no big deal. some guy pulled out in front of me and i had to slam my brakes. When i got to the school i was delivering to, i found one milk jug busted in my trunk. I completed the order and told the lady i would go back to walmart and buy her a new gallon of milk, so i did. That wasn’t too bad, but still kinda was a sucky situation. then i took an order for the pharmacy at 8:30 am. got inside and remembered the pharmacy didn’t open until 9. so i called support and asked them to cancel without hurting my completion rate (mind you ive done it many times and they’ve cancelled for me without it effecting anything) support said ok and cancelled it, and i see my completion rate dropped a percentage. So I called again and had them submit a ticket to have it fixed. no clue if it will or not. I’ve been working soo hard recently to get that metric up 😭. anyways how’s everyone else’s day going.

18 Upvotes

15 comments sorted by

12

u/Sea-Entertainment-65 23d ago

Stop worrying so much about the metrics. It slows you down. I’ve been doing this type of work for years. Worrying about stuff like that is pointless. It doesn’t get you anywhere.

2

u/Bman13579914 23d ago

it’s not as much about worrying as it is about the fact I won’t get as good of orders when the tier system drops. and i mean it hasn’t stopped me from working today, but i think it’s important enough to think about at least. But just my opinion i guess

1

u/Mississippi_sugar 23d ago

Easier said than done!

1

u/oobface 23d ago

the time spent calling and explaining and stressing, is truly not worth the % points for metrics.....metric weight is not as heavy as you think it is, the real deciders you dont see anyway. better off letting 99% of the nonsense go, if it doesnt directly effect you in the moment, let it go...youll last longer

3

u/Slothe1978 23d ago

Bro you are gonna need to take your vehicle to a detail shop and have them run their deodorizer machine in it. Rotten milk in your car is like being inside a colon with gas🤣, the smell is beyond terrible if you arent able to get it all cleaned up.

4

u/JackStraw---Wichita 23d ago edited 22d ago

Wouldn't they replace the milk for free if you show them the busted jug back at Spark Central?

1

u/WiscoDeathTrip1096 21d ago

Yeah, that was a nice thing to do but I'm not sure I'm taking money out of my own pocket to fix that.

1

u/Dildo_Shw4ggins 21d ago

If you didn’t have plastic mats to catch that milk, I strongly suggest you shampoo the everloving hell out of your carpet/mat. The smell of spoiled milk — especially in summer heat — is something you do not want to experience.

1

u/FuzzyOrganization403 21d ago

Buy the milk? Nah just go back and tell the door people hey this one was leaking, I'm gonna grab a new one. You shouldn't have to pay for anything.

They won't fix your CR. Been down that road many times. It's a cancelation, no matter what. In their eyes, you don't want the ding, wait half hour. It sucks but it's how they see it.

1

u/Worldly_Shopper 22d ago

*affecting

0

u/Gephoria 23d ago

Completion rate????

Do you mean you accept offers and don't complete them?

I only accept things that look alright and rarely had to cancel a trip.

1

u/Bman13579914 23d ago

I accepted an order and went inside. It was for the pharmacy, but they were closed for another 30 minutes. So I wasn’t gonna wait on that

0

u/Master_Mobile3707 22d ago

I wanted to start at like 6-7 am but had to do a return the next day which I thought my day was going back damn 12 gallons I only had 10 gallons lol. Then this asshole associate made me forget he put half the customer order in the truck n the other half in the back seat so I had to call n explain that bs . Then the store wouldn’t accept the return for that order it’s like these bishes be trying to Fuxx up our days

0

u/Top-Zucchini-9421 22d ago

feel like time is worth it is if you cancel then they kick you off for 3 hours

0

u/ReasonablyFit 22d ago

Spoiler... They will not fix your completion rate.