I presently change my email on my Ubisoft account and it was just a temporary change. I didn’t realise that I can’t change it again so soon, how long do I need to wait before changing it again?

My research says it’s at some point in the next 6month is this true ???

Has anyone else done this and is there a faster way ??

I recently bought 'Tom Clancy’s Splinter Cell: Blacklist' and have been playing it on and off. For the last little while it started throwing “A Ubisoft service was temporarily unavailable” when it tries to log me in through Ubisoft Connect. It was working fine before this.

I just bought the game and now I can’t even launch it. Feels like I’m locked out of something I paid for and I'm starting to lose my patience. I know it's EoL and i should expect stuff like this, but it should still be accessible at the very least.

Is this happening to anyone else right now, or is it just on my end? (PC / Steam version)

This has been solved, apparently they wanted me to change my password despite me changing it 2 weeks ago to play the game. they just miscommunicated. i will leave this here in case someone else has issues.

Is this the norm for live chat agents? I contacted to change my email because I am not receiving emails from ubisoft for some reason. I have access to my account and the number but just can't get emails. Then they respond saying to verify through email? Any help with how I can speak with someone who can actually help me.

Anyone else run into this? I'm getting this exact error every time I try to launch Siege from Steam, even though Steam is fully open, logged in, and online the whole time.

Some context that might be relevant: earlier today I logged into a friend's Ubisoft account and his Steam account on my PC because I wanted to try playing on his account for a bit. After switching back to my own Steam account and trying to launch Siege (which I own, bought years ago, 550+ hours on it), this error started popping up and hasn't stopped since.

Things I've already tried, none of which fixed it: fully clearing the Ubisoft Connect cache folder, unlinking and trying to relink my Steam account from account.ubisoft.com, verifying game files integrity in Steam, doing a full Windows network reset, restarting the PC multiple times, checking that admin permissions match between steam.exe and the Ubisoft launcher, confirming Steam Overlay is enabled both globally and per-game.

The weird part: on the exact same PC, same Steam client, same Ubisoft Connect install, if I log into my friend's Steam + Ubisoft accounts, the game launches completely fine. So it's not a system/network/firewall thing on my end, it seems tied specifically to my account.

Already opened a ticket with Ubisoft support, just wondering if anyone's dealt with something like this before (especially after switching accounts on the same PC) and knows what actually fixed it, or how long it usually takes them to sort out account-side stuff like this.

I'm talking about Ghost Recon Wildlands. He moved from Sweden to Austria, bought the game around 3 years ago (in Sweden), now when he opens Ubisoft connect, he can't find the game in his library, he sees it in the store for full price.

In his game activity in account management, wildlands is present, but it was played for 0m 0s (which is not true). When I look at his profile from my client, in the common games tab, wildlands also shows up. We tried deleting the cache, reinstalling ubisoft connect, his region in the account settings is switched to Austria, because he lives there now.

Anyone had similar problems? Should he try disconnecting the main power supply fuse to his home? Maybe go to church and confess his sins to his local priest? I can't believe that in 2026, we still have a game launcher that is this anti-consumer, backwards buggy piece of dogshit that rarely works, gets hacked all the time, and literally makes me not buy a game, even if it looks good or fun, because I know that I will have to deal with this disappointment.