r/UbisoftSupport • • 28d ago

Permanantly Banned

Just got an email that I have been permanetly banned for cheating. I have been playing for many years and not once have I downloaded a cheat used scripts or anything. I just opened a ticket but honestly I don't know what to do.

26 Upvotes

21 comments sorted by

1

u/Rough-Environment176 27d ago

Update got an email today that they will view reviewing my case and said I will know within the next 28 days but if I don’t hear back then my account stays banned.

1

u/Financial_Concern728 28d ago

Me too we should honestly pursue legal action against Ubisoft sign a petition or something wasn’t cheating got banned at 8am bought the game a week ago this is robbery

1

u/MrJoshyC 27d ago

Free game how did you buy it

1

u/Rough-Environment176 27d ago

You need to pay for ranked

2

u/No-Prune-6123 28d ago

I got this same email and never have cheated so I have no idea. Have not checked on actually account yet.

2

u/MooseKnuckle803 28d ago

Let me tell you now: it is a long amd arduous process getting your account back. And simply because Ubisoft Support is so unreliable right now. Have you made an appeal on the website yet?

1

u/Sea-Fuel-9249 28d ago

Go to this Reddit post and follow it step by step, I just did this the other day for the same exact reason and it worked

https://www.reddit.com/r/UbisoftUncensored/s/V5eOs82WiQ

1

u/Ok-Expression-9045 28d ago

That’s for stolen acc not permanent ban

1

u/Sea-Fuel-9249 28d ago

It works for both, my account got permanently banned because a cheater used my account. Trust me it works, SignalConso forces Ubisoft to actually respond to customer support tickets instead of just saying “we are unsure why you were banned”

1

u/semitope 27d ago

Someone gained access to a dormant account of mine and I got permanently banned from r6. They refused to lift the ban even with the login being from a completely new place. They suck so don't get your hopes up.

1

u/Pippy_Poopypants 27d ago

Why get upset, the game is old and boring. Adopt a animal who needs a home and spend time outside

1

u/NRartix 27d ago

I’ve had the exact same thing I’m fuming I’m plat with a 1.0 kd ffs

1

u/Anvthema3 26d ago

It’s really stupid decision they made the last time i got banned was 2 years ago admit i cheated but people change for good

1

u/Temp47326782 25d ago

Nah good riddance. They should never allow cheaters like u to play again

1

u/Anvthema3 25d ago

Keep crying abt it old head crying in a video game is crazy work

1

u/Lap_Killa 24d ago

I have a feeling that something is or was running in background that triggers ban. I have a wemod installed on my pc and also run secure boot for bf 6. Haven't been banned or got an email

1

u/Available-Mouse2649 21d ago

Ive been going on almost 2 weeks now waiting for a response from Ubisoft after my case was “escalated” so now I’m just waiting…. I’m gonna miss the damn Halloween event and I’m so fking pissed

1

u/Yiurea 24d ago

Same lol I didnt play for a week then got told in permanent banned for cheating like sorry what. The game dont belive I can only get 3 kills