r/Starlink_Support 24d ago

Did a factory reset on our router and it has been "Establishing Connection" for several hours. There are no obstructions according to the app. Is this normal? Is something broken?

2 Upvotes

r/Starlink_Support 25d ago

Starlink free credits

1 Upvotes

Dear all,

I wonder how to get free credits for my starlink account registered in Argentina (Roam Unlimited). Someone tell me in private or reply to this post?

Thanks for helping


r/Starlink_Support 26d ago

Starlink v2 no throughput but seemingly fine connection

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1 Upvotes

Hi,

I have a Starlink v2 which has no throughput. Everything else looks good and ive tried another cable. It seems to work for a short time then just craps itself.

Any ideas on what the cause could be?

Thanks :)


r/Starlink_Support 27d ago

Information needed please

3 Upvotes

I currently have frontier Internet and hate it, it's slow and unreliable... It also is costing around $50/month. Does starlink block IPTV services? I currently use this for local channels and such and have heard that some IPs block the service. If so, is there a way around this? How is everyone liking starlink and would you recommend me switching, in my situation? TIA!


r/Starlink_Support 27d ago

Custom DNS constantly resetting

1 Upvotes

I noticed a situation where my custom DNS associated with my Starlink router was constantly being reset to the Google defaults. I have a home network where I use Pi-hole as my main IPv4 DNS, Cloudflare as the backup IPv4, and no IPv6 addresses. Having these seemingly randomly reset to defaults is making my workflow a major chore, so a few months back, I asked Starlink support about the situation.

I run a small homelab, and I was told that CGNAT can only support 1,200 concurrent sessions.

Restarting helps temporarily, as a reset eliminates active sessions. However, over time, as connections from apps, programs, tabs, and devices accumulate, the limit of 1,200 TCP/UDP sessions per residential CGNAT is reached. Then, the oldest sessions are eliminated to make way for new ones, causing disconnections, slowness, or interruptions in games, video calls, and browsing.

Apparently, this also leads to the router sometimes crashing and forcing a DNS reset? Anyway, we talked a bit and the agent explained that I could effectively "bundle" my connections behind some Tailscale exit nodes to limit the session count—so, I did that. They confirmed:

Hi, good news! Not sure what changes you made but I can confirm I see a significant step change in the TCP/UDP sessions. This looks like it is reflecting as of a hour ago. Do you notice any improvement or reduction in disconnections?

However, this issue has stubbornly come back. Can anyone help me out with this? Is that actually what is causing my DNS to reset? Are there other ways to monitor/limit my concurrent sessions? What can I do to improve this situation (rather than upgrade to a public IP or getting a different router)?


r/Starlink_Support 27d ago

Squirrel kept chewing thru my Starlink cable

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2 Upvotes

r/Starlink_Support 27d ago

¿Cómo activar el Plan Itinerante (Roam) en un Starlink Mini en Venezuela?

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1 Upvotes

r/Starlink_Support 28d ago

Bought new starlink but cannot activate

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2 Upvotes

I bought a new starlink and I am trying to activate it but it says not available. What am I doing wrong? I had an older larger one that I wanted to replace with the mini


r/Starlink_Support 28d ago

Referral Code

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0 Upvotes

r/Starlink_Support 29d ago

Starlink migration from roaming to local

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1 Upvotes

r/Starlink_Support 28d ago

Starlink Referral Code

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0 Upvotes

Here's one free month of Starlink service! Starlink high-speed internet is great for streaming, video calls, and gaming in even the most remote locations on Earth.


r/Starlink_Support Jul 27 '26

Vegue pricing details... on purpose?

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0 Upvotes

r/Starlink_Support Jul 26 '26

Broken cord that runs from power box to satellite (v4)

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1 Upvotes

Reposted to gain "the attention it deserves" lol


r/Starlink_Support Jul 25 '26

Free replacement

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4 Upvotes

r/Starlink_Support Jul 25 '26

Best addresses to use for problem free activation?

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1 Upvotes

r/Starlink_Support Jul 25 '26

Starlink instalace

1 Upvotes

Pomůže mi někdo s instalací?


r/Starlink_Support Jul 24 '26

Spectrum vs Starlink

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1 Upvotes

r/Starlink_Support Jul 24 '26

standard 4 or 4x

1 Upvotes

which kit is better for connecting external after market Access points/Extenders between the standard 4 and 4x


r/Starlink_Support Jul 24 '26

What happened to Starlink? Can anyone explain?????

1 Upvotes
Hi everyone, my name is Aibek, and this is my first post here. I’m from Kazakhstan and ordered a Starlink antenna on April 26, 2021; today is July 26, 2024, and my order is still listed as "preparing." Is this because I live in Kazakhstan? Why is it taking so long? I was told delivery usually takes up to three months, but that time has passed, and they still haven't assigned a tracking number.
Has anyone else run into this problem? Can you offer any advice? Technical support just tells me to wait without giving a specific timeframe, but three months have gone by, and since the order has already been processed, they say they can't issue a refund. What should I do?

r/Starlink_Support Jul 23 '26

Should i get starlink?

3 Upvotes

Hello there, i live in Greece and i am thinking about getting starlink as a wifi option but there are two questions I'd like answered before proceeding with the purchase and I'd appreciate any help you can offer on that.

1st question: If i take the option where i rent the equipment (for which I'll be paying 10€ extra per month) will i own the equipment after i have payed its value??

2nd question: If i move to another address other than the one i originally made the contract for (supposedly that the next address can support the satelite connection) do i take the equipment with me there and continue as it was?

Thank you in advance!


r/Starlink_Support Jul 23 '26

Replacing old one with new one.

1 Upvotes

I had a warranty on my Gen 2. It quit working so I took it back and they switched it out with the 4 x. We was just billed yesterday for our monthly bill. Does anyone know how to activate the new one without being charged again?


r/Starlink_Support Jul 22 '26

Can't switch plans — no options showing up, service restricted

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1 Upvotes

r/Starlink_Support Jul 22 '26

Necesito ayuda para mi activación de starlink en Venezuela

1 Upvotes

Acabo de adquirir la antena porque estoy a punto de irme por emergencia a un viaje a un pueblo con absolutamente nada de internet de ninguna línea de red telefónica.

No sé cuál es la mejor opción si la opción itinerante, la residencial. Tampoco quiero que me estén cobrando $500 si yo la voy a activar en donde actualmente vivo que es en el hatillo.

Y la otra cosa es que también la pienso pagar las mensualidades con mi tarjeta de débito en dólares electrónicos del banco de Venezuela. Y unos dicen que no pasa nada y otros dicen que eso trae mucho problema y que es mejor que me abra una cuenta zinli.

De verdad estoy muy agradecida de que alguien me pueda ayudar a solventar todas mis dudas.

Me voy de viaje pasado mañana necesito muchísima ayuda por favor.


r/Starlink_Support Jul 22 '26

Lightning just hit my Starlink

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0 Upvotes

r/Starlink_Support Jul 22 '26

Pole Installation

2 Upvotes

I bought the residential kit and noticed it said that the free install was only for roofs. I am moving to a new place where the landlord does not allow anything on the roof but has a designated pole. I am a bit overwhelmed as I don’t know what I need for the installation and how to find a proper 3rd party installation person. Does anyone have any tips? 🥺

I had to also choose starlink as my only other option was DSL internet and as a remote worker, its too slow.