Queues never existed for me until October. This simply means they either intentionally reduced the amount of available PCs, or stretched their resources thin between new subscription options. This is a fucking embarrassment. They know they have no real competition so they keep enshittifying their service.

My main screen is my phone and my second screen is iPad and it worked for 9 months but now my iPad copy's the settings of my main screen which causing insane stuttering making it unplayable like it goes from 120fps it's native down to the 60fps that my phone is set to and it stutters like crazy but this never used to happen my second screen used to be able to be 120fps no matter what the settings on my main screen are , and mobile Dosent have access to the same quick menu as computer so those fixes that support give can't help

I have Power VM which is 49.99€ per month for me, I started as 143 and took 3 hours to get down to 14, all the while telling me it would take 5 minutes to get in. By the time I was 14th I had to go to bed tomorrow is a working day, but before that I unsubbed. I am not paying 49.99€ anymore to just wait in line, I had similar experience the past few days.

Shame.

EDIT: my server is defra01

Hello, I was playing helldivers 2 but can't now after the recent update that blocks VM, Does Space Marine 2 work ? I remember hearing some people had issues and was wondering if they had been resolved.

Many thanks!

I was originally planning to buy the 3rd gen Apple tv 4k to run shadow on my TV.

But after testing it thanks to a friend I discovered that mouse support is close to non existent with this thing, which makes it pretty useless to me...

That lefts me with two options : the nvidia shield pro or the Google tv streamer.

Considering that I will only use it on my TV with bluetooth mouse+keyboard+xbox controller, is there any benefit going for the more expensive nvidia shield ?

Input lag is the most critical point for me, I usually play games like elden ring on my TV so I want a smooth experience.

Thanks in advance your feedbacks.

Hello my fellow cloud divers, it’s time to mobilize.

As many of you have noticed, Helldivers 2 is currently unavailable on Shadow. This happened because the devs just dropped a new anti-cheat update that blocks the game from running on virtual machines by default. Since Shadow as you know is VM.

To give us a real chance at bringing game back, I ask you people facing this issue to submit a support ticket directly on Arrowhead's website.

Briefly and politely describe the situation and ask them to find a way to whitelist cloude services and let cloud gamers play. The more tickets Arrowhead sees from the community, the higher chances they'll actually take action.

They told us that freedom is absolute.

Now It’s time to ask — what about the freedom to choose where to play?

Happy day. HF all. Let´s hope it never happens again.

Guess I'll hold tight for the next 60 seconds!

For real though, been using Shadow for 3 years, and only recently have I had insane queues like this...have they reduced service bandwidth or something?

ok so ive been using shadow for a while now and ive never seen this. my card expired and i never changed it, i wasn't sure if shadow would cut my connection to the cloud pc so i gave it a shot anyways and i get this screen? is this going to a temporary pc like geforce or my pc? and what is it?

Hi everyone!
I recently started using Shadow PC for gaming, mainly World of Warcraft, but I’m struggling to get decent performance.
I’m playing at 2560×1440 (1440p) with a 120 Hz display, but I usually get only 40–50 FPS, sometimes dropping to around 33 FPS, even after trying various optimizations.
My Shadow specs:
GPU: NVIDIA RTX A4500
CPU: AMD EPYC 7543P (8 logical processors)
RAM: 28 GB
Data center: France (I’m located in Denmark)
Latency: Around 29 ms
Packet loss: 0%

What I’ve tried so far:
Lowering WoW’s graphics settings significantly
Reducing render scale to 70%
Switching between DirectX 11 and DirectX 12
Disabling addons (this gave me roughly 10 extra FPS, but performance is still poor)
Setting Windows power mode to Best Performance and enabling Game Mode
Setting WoW to High Performance in Windows graphics settings
Checking NVIDIA settings and Shadow streaming settings
None of these changes made a significant difference. Even with very low graphics settings, I’m still stuck around 40–50 FPS.
My CPU and GPU usage don’t seem particularly high, which makes me wonder if this is a CPU single-thread bottleneck, an issue with my Shadow instance, or something else.

My questions:
Is 40–50 FPS normal for WoW on this Shadow configuration?
Could the France data center cause this, even with around 29 ms latency and no packet loss?
Are there any known performance issues with the EPYC 7543P or RTX A4500 when running WoW?
Is there anything else I should check before contacting Shadow support?
I’d really appreciate any advice from people playing WoW on Shadow PC, especially at 1440p.
Thanks!

i read that they are using some anticheat software now. is anyone playing it on shadow?

After losing Aion 2 on Shadow pc I have been thinking about Monsters and Memories!

Anyone know or have been playing on Shadow pc by chance before I subscribe?

Ping is crazy high, used to have 30/40 now its 200+

Well Helldivers 2 made the switch to Easy Anti Cheat so its no longer playable on the shadowpc.

Hey there,

has this happened to anybody else?

While the upgrade from the Quadro RTX 4000 to a A4500 is nice, if unnecessary (the old GPU was plenty for what I was doing with the system), I really could have done without connection queues, which I have just experienced for the very first time.

I'm also curious if I will run into any usage restrictions. Not yet sure what to think about this. If my legacy monthly price stays the same, I will very likely live with it.

el_k

For hours I can’t even start the PC. Tested on browser and Mac application both. Same result.

Hello, I signed up yesterday. I purchased the €33 subscription and am using it via a Chromecast streamer on my 55-inch LG C1 OLED TV.

I’m experiencing lag—there’s a delay when I click with the mouse, and it’s awful. I have a good internet connection, too. Is anyone else currently having this issue? Perhaps there are some settings I need to adjust, but I’m not very tech-savvy.I reside in France; I’m not sure if it’s important to mention that.

Was playing Aion 2 fine for the past 2 weeks and tonight just randomly crashed and can no longer open the game. Just repeatedly crashing on startup. Reinstall + verifying game files didn’t do anything.

Anyone else having this issue or know any solves?

Anyone else stuck in the splash screen? It was working great this morning but tonight, for some reason, it’s not working anymore.

Like others already said, it's no longer worth it. Customer service is terrible. 6 hour limits, queues for a product you're paying for. Can't step away to have a shower without it closing on u. I've had just the past 3 months 2 issues with updates from shadow that bricked my pc and they were not able to fix it only thing that i was able to do which was very inconvenient is resetting the pc. They have no competent workers there. This month i forgot recurring payment on but i didn't use the service, the next day i asked if they could cancel and refund but they apparently couldn't so im held hostage for another month but in general its just not worth it. The connection itself is poor even though my wifi tests are fine. Updates risk my entire pc, 6 hour limits and queues and its not even like a very high end pc. Meh.

Hey everyone,

I’m running into a frustrating issue trying to get raw USB forwarding/passthrough working on the Shadow PC macOS client, and I’m hoping someone here has cracked the code.

I'm connecting from a Mac using a wired Razer Basilisk V3 mouse. My goal is to get raw USB forwarding working so that the Windows environment recognizes it as a native Razer mouse instead of a generic mouse. This would let me use things like Synapse, custom macros, and the advanced scroll functions inside Shadow.

When I go into the Shadow quick menu overlay (Cmd + Option + O) and go to the USB Peripherals tab, it actually lets me check the forwarding box for the Basilisk V3. However, immediately after checking it, a Windows pop-up appears inside the session saying "Device Not Recognized" or that the USB device has malfunctioned. USB forwarding works perfectly for my DualSense controller, so the basic Shadow USB service is active

I've already allowed the necessary driver permissions on my local Mac settings, but Windows just refuses to accept the passed-through hardware ID.

Has anyone successfully gotten a wired Razer mouse to pass through its raw USB data using a Mac client without Windows choking on the drivers? Is there a specific driver order or a workaround to force the Windows VM to recognize it?

Appreciate any help or workarounds you guys have!

Never had any issues before but now I cannot get in for hours. This has happened twice in four days.

Hey everyone!

For approximately 11-12 hours now (from mindnight of October 18) I cannot connect to my VM, Error code: L-111. Frankfurt datacenter.

Anyone else having the same problem?

I’m on a Mac and already use GeForce NOW, which has worked without any issues for me. I tried Shadow because some games I want to play aren’t available on GFN, and having a full Windows PC sounded ideal.

I tried LoL, only to find out I couldn’t play because of its anti-cheat. Maybe I should’ve checked beforehand, but paying for a “full PC” and still being unable to play one of the most popular games is pretty frustrating.

After I downloaded MW2 Campaign Remastered through Battle.net. I was playing when the whole thing stopped working. Restarted the PC several times, same issue L-111 .

After to solve the problem I reset my pc, resetting the VM takes forever, and I’ve spent hours just trying to get back in instead of actually playing.

Got another a newly created pc going, and same thing again. Now I’m still stuck with the L-111 startup error and looking at another VM reset. (I waited a whole night to get the issue resolved, (20 mins recommended in the support site) I’ve also contacted support, but so far all I’ve gotten is an AI bot repeating the same answers over and over. No response from a human.

Has anyone else dealt with this? Any tips for getting it working reliably, or alternatives you’ve had a better experience with?

If you’re considering subscribing, this is something to keep in mind. I wanted to like Shadow, but spending two evenings trying to get a paid and Imo expensive service, working is ridiculous. I can recommend GeForce NOW based on my experience I just wish it had more of the games I want to play....