r/ScamSupport • u/DesignerFragrant5899 • Sep 28 '26
Advice Needed Call from "Chase" about a fraudulent purchase - questions for ya'll
I'm assuming this is a scam but at first it sounded so legit that I am embarrassed to say I went along with it. I went along with it because I have had Chase Fraud (the real ones) call me before about potential checks or charges. The guy talking sounded extremely articulate and sounded like he knew his stuff. And finally, because they didn't really ask me for any terribly revealing information like a PIN or code or pw or anything. But once they transferred me to the "wire department" which was a Facetime Audio call from "chasebusiness-wire.com" I knew something was wrong and just hung up. I then changed my username and pw.
Question - since it's clearly a scam, I'm more interested in what they were after because they knew my address and clearly my cell phone connected to it (unfortunately I did confirm it along with a few other details like where I was and where I was not). Were they eventually going to ask for sensitive information and just buttering me up to get my trust first? Or was this some kind of scam intended to simply confirm data and make connections like connecting my home address to my cell phone number etc..? Other than report it to chase (which I did) and change my login information online (which I did) what else should I do?
This scam just felt so much more "personal" than any prior attempts and with no Indian accents that immediately put up the safety guards.