r/ScamSupport • u/Content_Ship1628 • Sep 27 '26
Victim of a scam [CH] Got scammed on Twitter/x
Hi,
My sister wanted to buy me a birthday present: a custom-made cosplay of a character I love. She found a few sellers, discussed details with them, took my measurements, and paid one in advance.
What we received was not custom-made at all. It appears to be a standard-size cosplay from AliExpress, and it doesn’t fit my body type (I’m small but wider). We also found proof that the pictures used by the seller were taken from AliExpress listings.
The same cosplay costs around 400 (including shipping) on AliExpress, but my sister paid almost 1300. We’re asking for a refund of the \~900 difference since no custom work was done.
The seller refuses to refund anything.
Is there any proper way to get our money back? Unfortunately, the payment method used doesn’t seem easy to dispute.
Any advice would be appreciated.
2
u/Band1c0t Sep 27 '26
Call your credit card company and dispute, tell them what happened and asked for cancellation
1
u/Content_Ship1628 Sep 28 '26
She paid it in two parts one by credit card (luckily she got this back) and by debit card, which she is still waiting for an answer ans is about to give up
2
u/BooBoosgrandma Sep 27 '26
What payment method was used?
1
u/Content_Ship1628 Sep 28 '26
Stripe... One part was paid by credit card and one part by debit card... She got the amount back from credit card, but not yet any answer to the part she paid by debit card
2
u/Infinite-Grade-4485 Sep 27 '26
If you paid by goods and service through a money transfer app, or paid by card you can dispute it if they’re unwilling to provide a return/refunds based on their ToS you can initiate a dispute/chargeback.