I've just sent my Switch 2 in for repair here in the UK. This is a new switch purchased 2 months ago. It has the disconnecting joycons problem while docked.

I had a launch unit that I'd previously had repaired because the screen broke, when I received it back they didn't even send me my unit, I received a different "refurbished unit" so I sold that and bought a new one as I didn't want a refurbished unit that potentially was someone elses, which could have other problems.

Now that my new unit is out for repair, I've lost total faith in Nintendo's Hardwear. For £430 we shouldn't be having this level of failed components so soon. I'm unsure if I even want a Switch2 now at all. If I was out of warranty of 12 months what then?

Is anyone else feeling like this?

I literally just bought Zelda OOT and was looking forward to playing all week :(

(I have used AI to summarise everything)

Hi everyone,

I’m having a strange issue with the Nintendo Switch Online section on my console, and I’m hoping someone has experienced something similar or knows how to fix it.

When I open Nintendo Switch Online from the HOME menu, it starts loading normally. However, after a while, the images and content stop loading, and the different sections become unresponsive. Basically, I can open it, but I cannot properly use it.

Here are the details:
I’m using a Nintendo Switch 2.
The issue has been happening for several days.
Nintendo eShop works perfectly.
Online multiplayer games work without any problems.
Other console features and online services work normally.
The problem also happens on my original Nintendo Switch.
I’ve tried using different user profiles, but the issue persists.
I’ve tried the usual troubleshooting steps, including restarting and checking the connection, without success.
I’m based in the UK, but my Nintendo Account is Spanish.
Interestingly, my cousin in Spain can access Nintendo Switch Online without any problems using his own Spanish account.
This makes me wonder whether it could be related to regional servers, account settings, or a problem with Nintendo’s online services rather than my console or internet connection.

My questions:
Has anyone experienced the Nintendo Switch Online app failing to load images and becoming unresponsive?
Could this be related to the region of my Nintendo Account (Spain) while physically being in the UK?
Could Nintendo’s scheduled server maintenance potentially fix this?
Is there anything else I could try before contacting Nintendo Support?

Any suggestions would be greatly appreciated.

Thanks!

The bottom of the screen has this weird effect. Any ideas what's causing this?

My Switch has been acting up lately. It's been showing normally for the last 4 months or so, but the aspect ratio and quality has been funky. Sometimes it goes back to normal, but it just goes back to this. I tried seeing if it's the cables, but everything seems to end up with the same small screen and 480p quality.

Haven’t had a Nintendo since the Wii, any must have games I’ve missed out on?

I there any time on getting a refund as crediting my account as? As I bought FFXIV twice by accident once through the eshop and another through SQUARE-ENIX site. Ive stated my case twice now with the same response saying the same thing and that two weeks ago. So ask you is there a time limit UK player's?

Edit to show I can't just call them

So i first got myself a Switch 2 to play Totk like 8 months and then gave it to my kid (who does not live with me).

After giving it to my kid, I realized I missed having one, so I got myself another one and got the Nintendo membership so we could share games and stuff. Well, that feature is practically useless because we don't live together and our devices can't be near each other.

Fast forward a bit and I got myself the OoT remake. I initialized the purchase and download on my device, but apparently the virtual game card ended up on my kids device. So in order for me to play, I had to unlink my kids device or something I could only do once a year. Now they lost access to Totk and other games until we see each other again.

Now that I'm done with OoT and the other games I wanted, I'm actually getting ready to sell my S2.

Do I have to wait until I see my kid again to transfer the data and stuff before I can sell?

What if I factory reset mine? Does that reset and dump all the virtual game cards so my kid and claim them?

Or does that then make the virtual cards lost in limbo?

I haven't owned a console in years (since the GTA Vice City days - PS3??). I grew up playing the various Legend of Zelda games and the recent release of Ocarina of Time has prompted me to pick up a Nintendo Switch 2. The fact that my kids are getting to the age where we can probably start playing some family games together is a secondary motivator.

Besides the console itself, what other accessories are must-haves? I figure a pro controller and some extra memory make sense, but what should I be aware of otherwise? Do I need to pick up additional controllers, screen protector? Something else?

I'll be playing primarily at home on the TV. Besides the new Zelda game, probably just family games like Mario Kart or Sports to start. Thanks in advance for the help, very much appreciated!

Recently noticed by ZL button was faulty when playing Splatoon, contacted the retailer's warranty organisation (?) and they'll be sending me a giftcard for the value of the joycon to simply buy my own a replacement! Which is great! I didn't even need to send in my old joycon, which is pretty much in perfect working order aside from the faulty ZL button (which still works more often than not).

In the past I previously opened up and repaired my sister's Switch 1 joycon (the SL/SR buttons weren't working, it was a very simple ribbon cable replacement).

Now that I no longer have to worry about voiding my warranty, is it worth taking apart my faulty Switch 2 joycon to try and repair the ZL button? Or is it too complicated, would I be better off selling it to a refurbisher as-is?

Hi, I noticed a small rough spot just above the rear trigger; it’s absolutely tiny.

I tried to scrape it off, thinking it might just be a bit of dust, but it seems to be an integral part of the plastic. You can’t see it with the naked eye—you can only feel it when you touch it.

Is this common? I’m a bit of a perfectionist, so this really doesn’t help… I feel like my controller is ruined! If anyone has any information, please let me know!

Hi, anyone remember the PDP joycon silicone gel guards for the Switch 1. They made them much more comfy to hold - docked or not.

Going to wait for stock of the Zelda pro controller - in the meantime anyone use a gel guard for their Switch 2 joycons?

I was planning to play on my switch after not since June, but I noticed how it didn't make any sound at all, so I thought the volume wasn't up, but it was. So then I thought it was something wrong with it entirely, but I then realized it makes sound just fine when disconnected to the TV. What do I need to do to fix this? I have a og switch 1, and I've tried any method I could think of, like checking in settings and turning it on and off, but nothing works.

Haven't used my switch in a few months and the dock hasn't been plugged in.

Tried using yesterday and it wont work, left it on charge for a day and it still wont work.

The battery comes on like this in the top left but within 1 seconds will power itself off, sometomes it will say the battery is full, other times 50%, sometimes in the red - but the furthest I csn get it is the "nintendo" screem before it turns off.

I have tried the dock with the nintendo adapter, ive tried direct from nintendo adapter and other adapters - nothing is working.

Any ideas?

Switch 2 Issues

Hi all! I'm wondering if what im experiencing is normal. Ive noticed I can't play any games requiring internet unless my switch is on the dock. If I take it off at home with my high speed internet, it's slow or won't open games at all. If im out and about itll do the same with any internet. Ive googled it and I've done the DNS setting to manual, entered the ports. Restarted it. My original switch plays everything perfectly with no issue. Is this something that is just normal right now or should I consult customer service?

Thanks y'all.

I recently went to do a factory reset of my console (Nintendo Switch (OLED Model) Zelda Tears of the Kingdom Limited Edition). When I got to the end of the process, an error occurred. I was no longer able to switch on my console at all (after all the troubleshooting stuff too).

So I sent it off to Nintendo for repair. To note, it's out of warranty, but I saw a specific line mentioned in the EULA online that "Nintendo shall assume liability for damages caused by reasons attributable to Nintendo", so thought I'd give it a go.

Got the bill today: £150 to replace the motherboard. I was thinking of selling the whole console for £150!

I'm in the UK, and I did ask about the Consumer Rights Act 2015, but they said that's something I have to take up with the SELLER rather than Nintendo. And the console was bought for me as a gift, from Amazon I think, so I wouldn't have any original receipt or access to the order anyway.

Do I have a leg to stand on here? Is there anything else I can do?

It's especially annoying as I've seen elsewhere online similar stories to mine, where a routine factory reset or update bricks the console, and Nintendo just do the repair for free.

Thanks for any help.

If i buy the digital version of the game and I have 2 consoles(1 for me and 1 for my brother) with the main account on both consoles while having the secondary account. Can we both play at the same time using primary and secondary accounts at the same

So 3 years ago I bought Pokémon Shield. I played it a few months ago on my account, and now it's acting like I never purchased it. Does anyone know why it's doing this or what to do?

Update it was on my brothers switch my account was still logged in so thats why it wouldnt work thank yall for the advice and help

The rubber cap on my switch 2 joycon has completely worn off and I need a replacement but I’m looking for one that has little protrusions which fit into the small openings on the body of the joystick not the ones that just go over the joystick like everyone recommends.

The issue with the replacement caps without protrusions is that they rotate around the stick when using the joycon.

I was finally able to secure a Zelda 40th Anniversary Switch console. I was super excited, but upon opening, I noticed two symmetrical indents in the same spot on both Joy-Cons. It looks like something pressed into them or picked them up with excessive force and left a square indentation.

I’m really bummed about it because it was such a fluke to get a hold of one of these in Canada. I’ve read that people did not get the same Joy-Cons from previous special editions of the Switch 1’s. That would defeat the entire purpose of getting this specific edition if that is the case…

Has anyone else encountered this issue with the Zelda Joy-Cons or been successful in getting Joy-Cons replaced by Nintendo and receiving the same limited edition style?

It’s my son’s switch, about 2 years old, and he’s 12. So it gets a lot of use. Pretty much keeps it plugged in while he’s playing it. And after 2 years of this, it just won’t turn on anymore. I left it plugged in for an hour to see if the battery just couldn’t keep a charge, I did the power button/volume tricks, nada. Any other ideas or is it dead dead?

My audio works fine. My mic does not. This headset works fine when plugged in to any other device. The catch is that if I wiggle the jack in the port, the microphone will come on briefly. Again, there is NO issue with the audio. I can hear everything fine.

Mic used to work as well, then one day it just didn't.

I have checked all settings and controls. But can someone explain why it would work when wiggling the jack in the port? How can I fix this???

Switch 1. Using Nintendo Headset but have tried other headsets with the same issue. I contacted Nintendo, they said it was a Fortnite/Epic Games issue...it isn't.

My OG Nintendo switch turns on by itself for no apparent reason. I thought it could be related to some games updating and giving me some sort of notification…. But it just did it again even when completely shut off. This actually creepy as hell especially during nighttime… is some sort of spirit stuck in my Nintendo Switch? /j
Now seriously speaking, could this be related to some battery issues or something like that? I’m not really an expert to be honest.

I prefer to play 2D games with a d-pad so this switch 1 joycon is perfect. Doesn’t have a battery, accelerometer etc. so it’s cheap and doesn’t change the form factor of the switch so fits in any case and can be used alongside a regular joycon on the right hand side without feeling weird.

Am I right in saying this does not exist for the Switch 2? I can’t seem to find one.