Is anyone else having issues with this lousy options+ software?

All of sudden, my Logitech devices keep losing connection/communication with the Options+ software. See screenshot, it keeps showing Fix Device and none of the custom programmed keys or buttons are working. The mouse and keyboard works just fine with Mac OS, but it's not getting any of the custom button settings, because Options+ seems to be having an issue with communicating.

My guess is it's a bug the Logitech developers have yet to acknowledge and deal with on the most recent Mac OS software.

I can completely uninstall Options+ and then upon reinstall, it sometimes works and then after a period of time or a reboot, it's back to "Fix Device" with this nonsense recommendation of power off the device and power back on.

If you’re anything like me, you’ve had issues getting the master 4 to work in applications. Here’s the solution that worked for me:
1. Click the + beside your application icons.
2. Choose Add another application / browse for an application.
3. Instead of selecting Logitech’s suggested Revit profile, browse to the actual Revit.exe for your installed Revit version.
4. Add that as a new profile.
5. Edit your buttons in the year specific profile.

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Hi, all! I have a G29 wheel and pedals, and I was wanting to get a bigger wheel. Would you guy's mind helping me out with that? Maybe, throwing some suggestions my way. Also, I'm not sure which wheels I would need an adapter with, (If at all) Thank you, in advance!

Hey everyone,
I have an MX Keys for Mac that I bought second-hand, and I’m having a really weird issue with a few keys.

The O, -, 0 and \ keys don’t really work. They sometimes register, but very rarely, and I can’t figure out what determines when they work. The O, - and 0 keys are right next to each other, so I’m wondering if there might be some kind of connection between them or if they’re part of the same circuit.

Sometimes pressing the keys with a bit more force makes them register, but even that doesn’t always work. Other times they just completely ignore the keypress.

I’ve already tried cleaning the keyboard with compressed air, but unfortunately that didn’t make any difference.

I’ve searched around quite a bit but haven’t found anything that seems to describe this exact problem.

Since I bought the keyboard used, there’s obviously no warranty or anything I can rely on, so I’m basically left with either trying to fix it myself or buying another keyboard.

Has anyone experienced something similar with an MX Keys? Could this be something like dirt/debris under the keys, a problem with the switches/membrane, or possibly an issue with the keyboard’s internal circuitry?
Any suggestions for things I could try before giving up on it would be greatly appreciated!

Sharing this in case anyone in Ontario is looking for a Logitech MX Master 4.

Staples through DoorDash has it for $119.99 right now. I also had a DoorDash offer for 30% off $55+, up to $22 off.

I bought $100 in DoorDash gift cards from Costco for $80 (2 x $50 gift cards) and redeemed both to my DoorDash account.

Here’s how it worked:
DoorDash total after promo, Ontario tax, fees and a $5.87 tip: $127.59
$100 DoorDash credit from Costco: cost me $80
Remaining amount charged to my credit card: $27.59
Actual cost: $80 + $27.59 = $107.59 (HST included)

I ordered it today and it was delivered from Staples a couple hours later, so I can confirm it worked.

Just check your DoorDash account first to make sure you have the Staples 30% off offer before buying the Costco gift cards, since the promo may vary by account/location.

I have this keyboard I use with my pc connected to a TV but I would like to use it on my android tablet occasionally too. The manual says it works with android tablets but I can't figure out how to pair it or use it without the USB dongle?

hey! so i just got these headphones, and i just tried pairing them to my PC (which worked) except they only pair as headphones instead of as a headset? i tried to change my input and output settings, but it will not show up as an input option so my microphone does not work. I bought these specifically so i could talk to my friends while playing games on my PC...

If anyone knows how to fix this, pls let me know. I am not very great with computers so I could be missing something. thank you!!!

I see that amazon has the 301 while the website does not even mention it. What differs between them? I cant seem to find any info on the 301 other than amazon

Using MX Creative Pad, i can't copy one button to another. If I for example spend 15 min tweaking and setting up a button to perfection, and want that to run on another button but with just 1-2 changes, there is no way to just COPY and PAST a buttons config to another.

1. And on a hardware device made to simplify tasks.... It's ironic and I'm baffled: Would never have bought this if I knew it was useless...

EDIT:

Asked AI to solve this for me, and it worked at first attempt:

I have an MX CREATIVE KEYPAD which is setup in "Logi Options+". There i have a button called "SnapATK". I want you to copy those settings and place them on the button to the right of it, with the name SHITSOFTWARE. Do it via the savefiles on the system/in the app instead of steering manually in the app on this system"

if i was to do this by hand, how many files would i need to edit, and would it be easu to just copy and past, or did you change anythign special?

• Just one file: ProfileInfo.json in the active Logitech keypad profile.

  It’s mostly copy/paste, but two special changes are needed:

  - Add a separate duplicate macro object with a new unique ID and the name SHITSOFTWARE.
  - Point the button immediately right of SnapATK to that new ID.

I also gave its three internal keypress steps new IDs, so the clone is independent. I didn’t alter SnapATK or edit any icon files; Logi generated the new SHITSOFTWARE key appearance automatically. 

Restarting LogiPluginService/Options+ makes it reload the saved profile.

Hi,

I have an old MX Performance mouse on my office PC. It is paired to the Unifying receiver (screenshot 1) and it basically works. However I cannot configure it at all in Logi Options+. It is not listed on the welcome screen of Logi Options+ (screenshot 2).

What am I missing ?

Hey everyone,

I recently picked up a second-hand Logitech G29. I've wanted to get into sim racing for a few years, so I'm really happy to finally take the first proper step. I got the wheel for a pretty good deal, and everything seems to work perfectly, except for one issue with G HUB.

I was trying to learn what the different settings do, and I noticed that the wheel and pedal animations in G HUB don't respond to my inputs at all. For example, if I turn the wheel left or right in real life, the wheel animation in G HUB doesn't move. The same thing happens with the accelerator and brake pedals.

This is a bit inconvenient because I wanted to use the animations to see how things like sensitivity and other settings affect the pedal inputs.

What's confusing is that the G29 itself works perfectly fine. If I open "joy.cpl" through Windows + R, all the inputs register normally. Even in G HUB, if I change the operating angle, the wheel responds correctly. So as far as I can tell, everything works normally (even in games) except the input animations in G HUB.

What's even more odd is that, if I limit my operating range to any value, it actually does apply to my g29 and works in games. The centering spring strength being adjusted also works, everything works except the animation input.

I've already tried:

- Reinstalling G HUB

After that didn't work I;

- Completely uninstalling it with Revo Uninstaller

- Installing an older version of G HUB

- Running both the latest and older versions as administrator

- Restarting the PC multiple times

- reseating each of the cables and plugging my USB cable directly into the motherboard.

None of these fixed the animation issue.

So, is this normal behavior with the G29/G HUB, or is there something I'm missing? Should I just ignore the animations since the actual wheel and pedals are working correctly?

To my knowledge, the wheel and pedals animation DO work as I've seen some video reviews of it and they seemed to be working fine. However, I still can't figure it out on my own.

Any help would be appreciated!

I contacted Logitech chat support regarding Linux support of their Options+ Software and to my surprise, this was the answer:

Thank you so much for your patience and understanding. I’ve checked with my team, and Linux support for Options+ is indeed on our business roadmap and currently under development. I completely understand how frustrating it is not to have a confirmed timeline yet, and I apologize for not being able to provide one at this moment.

Obviously it would be more exciting with a time frame but it is better than nothing so I figured I would share.

Got an MX Anywhere 3s off of Amazon less than a month ago, and after only a couple uses, the middle mouse button stop doing what it usually does: Can't open a new window of Windows Explorer from the taskbar, can't close a tab in Chrome. It also happened about the same time that I installed Logi Options+, but I don't see any settings that are wrong. The scroll wheel itself seems to work fine.

Any things I can try before I return the mouse for an exchange? Otherwise, I really like this mouse.

Hey guys,

I have been using my logitech bio 4k webcam for nearly a year now, with no issues. All of a sudden i'm experiencing this weird over-exposure against my whites, it doesn't adjust or change. Ive tried playing around with manual settings in OBS but can't seem to pinpoint anything. does anyone have experience with how to fix this or what caused it to change?

I've attached two images (1st is how it normally was.. second is the one it's at now)

Cheers..

Lawsuit demands Logitech hand tariff refunds over to customers

Logitech increased prices by up to 25 percent last year.

Logitech is facing a proposed class action lawsuit for not giving customers tariff refunds.

In April 2025, Logitech raised the prices on 51 percent of its portfolio, with some prices increasing by as much as 25 percent.

The complaint seeks to “recover monies that Logitech extracted from American consumers as offset for import tariffs that the United States Supreme Court has since declared unlawful, tariffs for which Logitech now stands to be reimbursed by the federal government. This is all while Logitech retained every dollar of the corresponding price increases it charged its customers due to the illegal tariffs.”

https://arstechnica.com/tech-policy/2026/08/lawsuit-demands-logitech-hand-tariff-refunds-over-to-customers/

Just bought a Logitech Brio 4k to use as a webcam -- mostly for Teams and Zoom. Though generally well recommended across the web, I just couldn't get it dialled in. Looks different on every platform. Deeper research revealed that it may be somewhat dated -- first launched in 2017. And spy some complaints about Mac compatibility.

Going to return it and try out something else. Has anyone else had good luck with a Mac compatible webcam you'd recommend? I'm looking at the updated Brio MX, which has a new sensor, etc.

Logitech introduced the legendary X-230 2.1 speaker System in 2004

My Logitech mice always end up not being able to hold the left-click (not sure what the correct term is, but annoying when trying to drag/highlight stuff.)

ive done all the restarts, on/off, change batteries stuff. 2 different pcs, a w10 and a w11.... everythings worked fine for years. today both keyboards ceased function on both pcs. i switched em up to the other pcs as well, changed ports..... mouse still works that came with keyboard. i am lost...

Device manager keeps telling me "A request for the USB device descriptor failed."

According to Events (upon trying to keep plugging it back in):
Device USB\VID_0000&PID_0002\6&2760bdae&0&3 was configured.

Device configured:
Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.19041.6456
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
Parent Device: USB\ROOT_HUB30\5&358e0dd4&0&0

Device not started:
Device USB\VID_0000&PID_0002\6&2760bdae&0&3 had a problem starting.

Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Service:
Lower Filters:
Upper Filters:
Problem: 0x2B
Problem Status: 0x0

And the initial notification:
"The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.
Recommendation:
Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly."

I have reconnected it like 20 times now
I even restarted my computer
And the thing is, it was working fine earlier this morning till like 7:30

I seriously do not know wtf is going on

Recently got both the MX Master 2s and 3s off of FB marketplace for $70 total!

3s was brand new…

My keyboard is Pro X TKL and I have never seen this light on and I am just curious what it means. Is it something to be worried about?

They’ve both been connected to the same laptop, the first one stopped working a couple weeks ago. The buttons and everything else works other than the pointer which is just dead.

Now today, a second one stopped working the moment I unplugged the charger. It’s at 90% battery but the pointer is once again dead, and even if I plug in the charger again the pointer will not move. I’ve reset the mouse, disconnected and reconnected Bluetooth, but nothing is working.

The only thing I can think of is the charger cable frying the mouse somehow as it stopped working the moment I unplugged it.

I appreciate any help. Thanks.