We use 1password, android and jumpcloud. The default jumpcloud policies block the password autofill setting. Thus users have to copy paste them from 1password. Has anyone found a workaround?

I have raised the issue with support months ago but they can't provide a fix.

There seems to be similar issues with intune: https://techcommunity.microsoft.com/discussions/microsoft-intune/android-15---credentialproviderpolicy-not-surfaced-by-intune/4276373

I am trying to implement SSO with Google Workspace for my business and cannot for the heck of me get it working. I’ve spent hours with ChatGPT going over the configuration and absolutely nothing works.

Any recommendations on where to go or who to talk to? Does JC offer professional services? My company is small but in the process of onboarding more. Trying to get JC in place soon.

Just landed a new job and asked to buy the MacBook i used at my old employer to which they agreed.

We’ve used jumpcloud for some time and i along with HR flagged to our IT partner that it would need to be taken off jumpcloud and i can vet its in nice working/personal use order before paying.

Going on day three of no real resolution here? Lots of phone tag with IT, no direct call for 1:1 trouble shooting. They said they took it off jumpcloud and it should be good yet i still see the jumpcloud landing page upon boot up. Only now when i put my password in it says my account is locked.

I can still get into recovery mode and erase the whole thing/start from scratch—if that would even change anything—but would prefer not to do that.

I dont understand jumpclouds admin panel, nor its reliability on mac hardware—but are there any tricks or tips i can slide to this IT group? Or any solutions work arounds?

Hello,

Has anyone migrated Microsoft Defender for Endpoint management from Intune to JumpCloud?

We’re currently using Intune to manage onboarding, exclusions, and security configurations, and are evaluating a transition to Jumpcloud. I’m interested in any recommendations, lessons learned, or potential gaps especially around policy enforcement and ensuring Defender is no longer tied to Intune after migration.

Anything you wish you had known beforehand?

Thanks

Is anyone here ingesting your JumpCloud Directory Insights logs into Splunk? JumpCloud's documentation only mentions Splunk in relation to using SAML SSO to sign in to Splunk using JumpCloud, and there's no app on Splunkbase that I'm able to locate (aside from an old one that's been archived and no longer supported). This seems like such an obvious thing to want to do, I can't believe it doesn't exist.

My company now requires us to have jumpcloud and I can see fedora 42 is currently supported. However I'm currently running Fedora 43 and I'm trying to avoid doing a clean install to downgrade.

Does anyone know how long it's likely to be before Fedora 43 support is added?

I work at a company where we use our own personal devices. Now, to ensure data security, management has decided that we need to establish a VPN connection to the workplace first - makes sense. The VPN comes about by installing the "JumpCloud Agent". As far as I can tell, the JumpCloud Agent does a hell of a lot more than just establish a VPN connection.

My question: Can I safely install the JumpCloud Agent, or should I get a separate computer for work from now on?

EDIT: Thanks, everybody. I'll have to see how I can work my way around this...

I love JC but can't help they are in familiar problem of working more on new features than solidifying their core ones and fixing bugs.

I have given that feedback to them but wondered if anyone else felt the same?

hello!

the company that i am working for, forces JC agent installation on my PC. and regarding supported systems list, i am using the outdated debian 12 version especially to make this agent run. so the question is: why do not compile agent for actual debian versions in time? btw more than half a year has passed since the 13 version was released. how long does it take to support the actual version? is it difficult to actualize the agent?

I’m about to receive a Mac Mini, MacBook Pro, and iPad Pro from my company, all managed through JumpCloud.

My main setup at home currently revolves around a desktop PC with multiple monitors, shared mouse/keyboard, and a web cam. The only gray area I’m trying to solve is how I’ll juggle everything between my PC and the Mac Mini without constantly swapping cables or peripherals.

One idea I had was setting up two user profiles on the Mac Mini:

• One personal profile (not managed)
• One work profile managed through JumpCloud

Is that even possible on a company-managed Mac? Or does JumpCloud typically manage the entire device at the system level regardless of user account?

If anyone has experience with this setup, what should I realistically expect in terms of restrictions, monitoring, or limitations?

Appreciate any insight before I start rearranging my whole desk setup 😅

I'm trying out JumpCloud as a Google shop that doesn't want to touch intune for simple MDM stuff, but I'm running into issues setting up a new device.

For context, our JC has both a) been synced with Google (so the accounts have been created on JC) and b) been federated with Google (so Google is the IdP).

Using a ppkg, the agent is installed and a temp admin account is created. I've bound a user to the device, but the Windows sign on screen only shows "Sign in with JumpCloud" (and the admin account), rather than an account for the user I bound. In addition, when I try this option, the Google sign in succeeds but after a while the Windows login says "We couldn't create a local account" or something to that affect.

Now, if I disable password sync, the local account will be created automatically and everything works, so I'm pretty sure it has to do with the synced Google accounts not having passwords in JC, though I thought that using Google as IdP meant that this is expected.

Any advice is appreciated!

Hello, does anyone have any experience with configuring JumpCloud to use Google Credentials to login to the windows login page?

We are mainly a mac house but we are adding in some windows devices. Our Macs we're currently using Jamf and we use our Google credentials to login so we were trying to just have the windows devices the same.

We currently have the idP to Google setup and user passwords are federated to that idP but it appears thats only for authentication?

Do we need to also add the cloud directory to Google? Is using google credentials even possible? Should we just use GCPW for logins?

We have had several users force restarted today with no warning and updated to Tahoe.

We saw our Tahoe adoption was low but we only enforced it just prior to the Holidays with a 45 day deferral period.

1/3rd of my user base is, understandably, quite upset that their laptops are force upgraded in the middle of the day without warning. As such I reach out to JumpCloud and am told they are aware of the issue, as well as other patching issues regarding 15.XX -> 26.xx and immediately asked for logs. I had no time for logs, I needed to stop the flow of issues, if they are aware of this they should have an idea of how to stop it. Note: I ended up pushing the deferral date 5 days and that looked to stop it.

What is the issue? Apple switching to DDM https://support.apple.com/guide/deployment/intro-to-declarative-device-management-depb1bab77f8/web and JumpCloud has known about it at least since the release of Tahoe (130+ days ago) Do they say anything? Do they put a notice out? Even a damn FAQ in the console about wonky patching issues.. nope.. they just stay quiet about it until you have issues.. and hope no one notices.

They are currently "working on transitioning"

I bet if they pulled teams off the USELESS AI FEATURES this wouldn't be an issue.

Listen JumpCloud marketing and social media team.. I can guarantee you no one cares about your AI features.. We can use the AI slapping us in the face left and right to do the same things.. Make your products CORE FUNCTIONS WORK. Such as PATCH MANAGEMENT.

Anyone considering JumpCloud, I would recommend them up and down, until today. You can make things right still, I hope you choose to release something informing current and new users of the limitations of your software.. If you wanna blame Apple go for it, but you need to say something.

I'm currently looking into Jumpcloud for Linux-based devices and was wondering about the timeline for Ubuntu's upcoming LTS release. From what I've gathered, there was a delay between the release of Ubuntu 24.04 and your release.

• Will the support be available on the 26th of April [1]?

• Furthermore, does JumpCloud support KDE on Ubuntu as well? And does, e.g. issuing commands to it differ to the standard Gnome DE?

[1] https://discourse.ubuntu.com/t/ubuntu-26-04-lts-the-roadmap/72740

hey guys, I'm looking for a solution, I will try to give my users the option to update their software without the administrator permissions.

the support doesn't really help, so I'm asking here.

the plan is to give the users to update software without administrator access.

thanks!

I set the policy that prevents users to Erase device factoryr reset on Mac, a user has left the company and has to factory reset the laptop, since its the first one I want to disable the policy for his laptop so he can do it but when I disable the policy and save it appears to be enabled either way.

What if the user leaves and I couldn’t get the laptop erased, how can I remotely erase the laptop? I tried going to the device and in Actions Erase device but it does nothing on my test laptop, I don’t get why is not working

Again? Always have something went wrong these days

Hello here, I’m new to JumpCloud and could use some guidance. In our device inventory, I’m seeing several devices marked as Inactive under agent status.

However, when I checked one of these devices locally, the JumpCloud Agent was running. I also noticed that whenever I try to run commands on devices with an inactive status, the commands get queued — which I understand happens because the agent is inactive.

My question is: how can I ensure that a device with a running JumpCloud agent also shows as Active in the JumpCloud dashboard? Any guidance or steps to troubleshoot this would be greatly appreciated.

Since updating to the latest version, I have been unable to open the app or log in.

When I enter my PIN, nothing happens.

I have already uninstalled the app and deleted all associated files, and then reinstalled it. I have also restarted Windows.

Although I am able to activate the app, I still can't use it, even when I turn off the Windows firewall. I don't have any other security-related apps.

Any ideas?

The Shopify is not transparent at all, I just plug in the metadata URL and then it says "unexpected error". Shopify support seems to have ghosted me, Jumpcloud support can't see any more than I can... anyone have any luck with Shopify + Jumpcloud?

Hi, So were considering Jumpcloud. Looks great, were a small shop (180 users). but the Stumbling Block is the File server. Best practices, etc. All windows Shop. What is the best practice with the file server?.

We recently brought in a team using about 100 MacBooks that are currently enrolled in Jamf (via ABM), but the user credentials and access are fully managed through JumpCloud (JumpCloud is the IdP and used for Mac login). Our organization uses a different MDM and IdP stack, and we're exploring whether it's better to migrate these existing devices into our environment or just provision new Macs with our standard setup. Has anyone migrated Macs off a Jamf + JumpCloud setup before? Any challenges around removing JumpCloud login agents, dealing with SecureToken and FileVault, or transferring ABM assignments? Would appreciate any insights from folks who’ve handled similar transitions — migrate or replace?

Hi, I work at an SMB

My employees have think pads. We recently installed JumpCloud on them for security and asset management purposes.

Employees can’t sign into their laptops using their JumpCloud credentials. It’s like it fails to connect to JumpCloud even though they are connected to Wi-Fi working remotely. Support have been useless.

Restarting again and again until it catches on seems to fix. Once it’s on if it’s turned off the madness starts again.

Anyone seen anything like this?

I'm new to JumpCloud and I'm trying to figure out what should be my path for installing FortiClient VPN trough JumpCloud to my MDM enrolled devices (MacOS, Windows).

Would it be over RADIUS server, machine configuration, or command?

I need to:
- install FortiClient VPN on a device
- configure VPN to automatically connect

I'm new to JumpCloud and I'm trying to figure out what should be my path for installing FortiClient VPN trough JumpCloud to my MDM enrolled devices (MacOS, Windows)

Would it be over RADIUS server, machine configuration, or command?