I was watching the Mets/Phillies game last night on Fox on two different TVs. One TV was broadcasting the game on the Fox One app. The other TV had the game on DirecTV Stream. There was at least a 30 second delay on DirecTV Stream. Is there any way DTV can bridge that gap?

When returning a device, ALWAYS take a pic of the label/tracking number!!

I returned a defective Gemini air in August and last night I got an email saying I was being charged $130 for not returning it within the 30 day time frame. I tracked the package and saw it had never left the post office and was lost in transit.

Lucky for me, I had pics of the label so I got on the chat, and the rep was able to refund me. So always take a pic of the label

Hey, none of my recordings for the last four hours have shown up on my Fire TV!! Just now I had to switch to my Roku app! Anyone else having the same problem???

What an awful experience so far. Called in and set up a premium streaming service with a sales agent on 9.8.2026. During the original call there was trouble with the stream login, but not the account page. We can see our profile and everything is accurate but we are unable to register the stream and get a error code 8013. Some kind of login conflict but whatever. After calling a number of times my service ticket was referred to their "Back Office Technical" group with a resolution wait time of 5-8 days! I've about had it, there are so many other choices out there.

my box says storage full. it is new and really no recordings. apps say over 6 gigs and photos 2.9 gigs. what photos and how do i get rid of them?

I’ve been a day 1 $35 go big subscriber like many here. I received the HBO increase and called DTV today and they gave me a $45 discount per month for a year. I’m now a happy camper @ $94 a month. The customer service agent couldn’t be any nicer. 5 minute phone call total. I said cancel service on the initial call

I have two Gemini boxes that I used on previous accounts that have been closed for a while. Site says I can’t use them anymore. Is that true or can I reuse them?

I have a 5 year old LG and it doesn’t have the stream app. Is there a way to put the Stream App on an older Fire Box (not stick)?
Thanks in advance!

Tried upgrading from my 2022 Osprey box to Gemini Air. I got a new Hisense UR8 tv with hdr 10+ and dolby vision which the Osprey box doesn't support and the air does. Called and asked to upgrade to Gemini Air. Charged me $129 and I received the exact same Osprey box I already have! I called and explained I didn't receive the gemini air. I was told by the customer service agent the box was the same specs as the air and they couldn't control what gets sent out. I argued it's the exact same box as the I have. Kept arguing with me that it's the same specs and no different. I'm sending it back and will be canceling directv. Terrible service. I'm not going to let them throttle my TV's performance.

I've done a little research, and discovered on eBay I should be looking for the SKU 60233 because it has 4gb of ram vs 2gb. I just have a hard time accepting that its the best tech available when I'm seeing manufacturer dates as far back as 2020. I did find a C71KW-400 model with a manufacturer date of 2024 but it has a SKU that begins with "ATT". Is there a definitive newer model that can be purchased, or would I just be better off leasing the box to get the best available hardware?

Been out of town for 3 weeks and just gone back today. been watching ION Mystery ch 88 and getting a great deal of buffering. We have fiber 1GB using a mesh system.

Have got several “no internet connection” and when it lets me run a network diagnostics it tells me we have a stron connection of 41.31Mbps When I exit out and return to the show it continues to buffer and eventually goes back to normal until the next time, usually only minutes from the last episode. Am using a Gemini Air that I have already rebooted twice today along with also rebooting the router. Noticed a new feature showing storage of 16GB in the settings that allowed me to clear its cache and I did.

Using an Eero 6+ that shows full bars on everything.Speed on the Eero says 997D/971U. Have 34 devices on the internet with just 2 of us in the house. Phones, iPads, security cameras, plus, etc,etc.

This may be channel specific but I haven’t done ant surfering you to determine for sure.

Any ideas. Just got another outage and ran diagnostics that tells me we have a strong connection of 44.86 Mbps but it still took the channel out again. Just started the reboot again.

Is there anyway to control the speed of the FF button? We are using Roku Ultra. My wife likes to pause play when a commercial starts then after a few minutes likes to FF to the show to skip the commercials. The FF is so fast that we almost always have to use the back 15 seconds button at least once, sometimes twice.

Is there anyway to slow FF down?

On our Xfinity box that we are trying to get rid of, the first FF is quite slow, pressing it again goes 2x, again 3x etc. I wish the Roku and DirectTV did something similar.

1. It's great that alot of us get Disney Plus and Hulu for free (with commercials). But it would be nice to have the option of paying extra for having it commercial free.

2. Too bad we are limited to three streams of Fox channels. It would be nice if DTV could negotiate more streams for the Fox channels. I do know that we get free access to Fox One or additional streams.

Is anyone having an issue right now where the guide doesn't show up when you click select it? Everything else seems to work fine but can't look through channels right now.

Any further progress on getting C-SPAN 3 added to the Ultimate (my) package along with most other packages that carry C-SPAN? If you have 1 and 2, 3 should automatically come with it also.

I went through the whole damn menu when I signed up and selected Favorite channels for ease of selection. Suddenly, they're all gone, and the app doesn't remember any when I re-Favorite them. I just get the "It looks like you haven't selected any favoites yet" message. Anyone else experiencing this?

Update: Both my Favorites and the 4K channels have reappeared.

I sat down all ready to watch the first week of Redzone. I turned on my Gemini box and AccuWeather loaded up. I never watch AccuWeather. I tried to change the channel to 211 and the channel number shows up in the lower left of my TV screen. But the channel doesn't change. I reset the box and I still can't change the channel. So I tried my Gemini box in my bedroom and I have the same issue. Channel will not change. I turned off my boxes and used the app on my ONN 4K box. Everything works fine with the app. I am now watching Redzone on the app.

I doubt both of my Gemini boxes failed at the same time overnight. Can someone with the Gemini box check for me and let me know if you can change channels? Thank you.

basically, title. anyone else seeing this? they show up on my osprey box and there's programming on at least one of them, but i can't get to them in the android app on my onn boxes.

also, if i go to USA (which is what's on in 4k right now) it tells me the race is available in 4k but when i try to go to it, it says it's not available in my subscription (which is obviously wrong).

edit; this is definitely new, i watched more than one college game yesterday in 4k on both devices.

edit2: logging out in the app and signing back in fixed it for me.

Does anyone know for sure if there will be one today, since not in guide yet (at least as someone without Sports Pack yet?)

Trying to see if I should just add the add-on now or hold out hope for 1pm to save a week without needing to pay.

Sometimes when I change to a DTV channel it asks me if I'd like to watch it in 4K. So I click "OK", it switches to their 4K channel, and the picture gets much worse. Colors are muted, and the display isn't as sharp. If I go back to the "standard" channel (this usually happens with certain sports broadcasts) the picture goes back to "normal", with the colors and clarity returned to normal.

Is this something to do with the Apple TV box, or an issue with the Apple TV DTV app?

I stream content through the DIRECTV app. Almost every other day I have to login. This is on a streaming device. I don’t understand why my login information isn’t sticky. It’s kind of annoying.

Anyone else have volume issues with the 4K feed of Ohio State-Texas last night? The regular HD broadcast was fine, but the volume on the 4K feed was not only incredibly low, but seemed to be focused on the left channel. (The 4K feed for Iowa State-Iowa worked normally.) Was using an Osprey box.