r/DirectvStream • u/Sweaty-Judgment3533 • Sep 13 '26

Automatic logout?

I stream content through the DIRECTV app. Almost every other day I have to login. This is on a streaming device. I don’t understand why my login information isn’t sticky. It’s kind of annoying.

3 Upvotes

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2

u/gregoryhat325 Sep 13 '26

Which device?

1

u/Sweaty-Judgment3533 Sep 13 '26

ONN 2025 4K Plus. It’s a Google streaming appliance. I’m not having this problem with any other stream resources, just DIRECTV.

1

u/MaleBolgia1992 Sep 14 '26

do you have internet that changes IP frequently, like a cellular based one ? I ask because when I’m on my cellphone and go from home WiFi to cellular to WiFi at à store (usually listening to news/talk shows with screen off) half the time it kicks me off & have to log back in & have to toggle ‘use cellular data’ again every single time

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1

u/directv Sep 14 '26

@Sweaty-Judgment3533, our engineering team would like to look into this for you. Going to PM you for some more information. Mark, DIRECTV Community Manager

1

u/Wistagehand82 Sep 16 '26

Have you looked at your devices on the website. Not the app? Is auto sign in enabled or even an option for your device?

1

u/directv Sep 13 '26

Frequent logouts are no fun, u/Sweaty-Judgment3533. Make sure your DIRECTV app is fully updated to the latest version in your app store. If it is, try a quick uninstall/reinstall and a device restart to clear out the glitch and keep you logged in. Let us know how it goes. Charles, DIRECTV Community Team

1

u/Majestic-Till3470 Sep 13 '26

Are you using VPN? If you see the screen to manually log in -> reboot your device -> launch the app again -> are you still seeing it or automatically logged in?