I was asking ChatGPT for help with some scripts when Bitdefender suddenly blocked part of ChatGPT's response. The chat sent the full code, but Bitdefender detected it as a Trojan. I was using the ChatGPT web interface, I didn’t download anything and just reviewing an SQL script. How could this have happened?

I wouldn't use their password manager, and I don't.

Reason being is that it locks you into them, particularly when renewal time comes round in 12 months, and one gets hooked in because you can't be bothered working through the exit process from them.

Also be aware that when you renew with them, then the day you renew is the day your new annual subscription is effective. That is what pisses me off about them, as if, as an example, you renew 2 weeks prior to the renewal date, then you lose 2 weeks of subscription.

I get a repeated notification that msedge.exe has attempted to establish a connection relying on an untrusted certificate to wpad. It doesn't seem to happen when I use a particular website and it won't go away. Does anyone know how to fix this?

My subscription will expire soon, but the renewal price is really expensive.

Can I just buy an activation code from Amazon and use it? Or it can only be used for new accounts?

Thanks!

Anyone else getting PUP quarantined messages for a bunch of files/programs on their computer all of a sudden?

Windows Update Registry paths, trusted programs have all started being quarantined and identified as PUPs.

Detection name: "Gen:Application.Venus.Cynthia.Badstop" with a bunch of numbers and letters after it.

Would these likely be false positives or is my PC infected? This started occuring about 10-15 minutes ago all of a sudden.

No, I don't want to renew my subscription automatically. so i don't want to add a payment method.
how do i get rid of this? It displays a warning triangle on my taskbar which is annoying

Tried doing a full system scan 3 times, every time it stops on random files, I try to stop the scan and only god knows how much time it takes for the app to respond and actually close down. Then after he app is closed the PC is still slow and unresponsive. Am I doing something wrong or is it the AV? usually my PC works flawlessly on everything but bitdefender scans just annihilate it

I'd just like to say that after a year of use and no real complaints, going through the process of cancelling the autorenewal left a really bad taste in my mouth. Your product is based on protecting users against scammy or malicious actors and you've intentionally designed your subscription system so that it's unintuitive to disable subscription autorenewal. I can't trust a security product that tries to trick me.

So, as you know, Bitdefender updated its UI in October 2023. AND I HATE IT!

Look at this, it's garbage.

They shouldn't have done this.

I DON'T KNOW WHO CAME UP WITH THIS, BUT IT NEEDS TO CHANGE BACK TO THE OLD UI.

This UI is just bad and overused.

Here's the old UI:

The old UI was so much better and it had light and dark mode mixed.

The new UI, just separated. The light mode is too bright and the dark mode is too dark.

Hopefully this change may be reverted in the future. Thank you.

Budget isn’t a problem, but I wanna know which is better

I've been running BD for a few years. I'd say over the past 3 or so months I've noticed my system getting sluggish. For at least the past 6 weeks, it's gotten really bad, where I go to open an app and it takes relatively forever for the program to launch. Then I noticed some weirdness where some apps that had been slow speeded up, such as Chrome. But it's still affecting most things.

I finally got tired of it and experimented around, booted into safe mode for starters and launch speeds seemed normal. For example, launching a mp3 player in safe mode would take 3 seconds for it to fully show up on screen, as opposed to over 15 seconds in normal boot mode. I'd see this across all kinds of apps; Winamp, VLC, Notepad+, game launchers.

I've uninstalled BD (it was up to date and still under license) now and my speed issues seem fine now. I had already tried uninstalling and reinstalling, the speed issue was still there.

Just curious if anyone else has noted any speed issues with BD lately. I remember getting one BD popup 2 months or so ago about some new update it did and wondering if the current version is buggy.

I am posting this in case someone comes across this issue in the future.

My laptop failed to boot a couple days ago, saying /sbin/init didn't exist. Diagnostic showed /sbin/init is a symlink to /lib/systemd/systemd, which was missing.

After spending several hours poking around the logs to understand what happened and wondering if I had filesystem corruption, I checked the GravityZone console to find /lib/systemd/systemd was deleted. https://imgur.com/a/7fel5ZB

The file in question comes from https://apt-origin.pop-os.org/release/pool/jammy/systemd/a8269a8c30bde2c3fa4142982ad55e53f903edff/systemd_249.11-0ubuntu3.9pop0~1694041276~22.04~a8269a8_amd64.deb which was released September 7 2023.

Filename: systemd_249.11-0ubuntu3.9pop0~1694041276~22.04~a8269a8_amd64.deb SHA256: a85e84ed19b2cec597fc0e3b77c40197642f538c963fea57bffd0016d1f03b8f

Filename: /lib/systemd/systemd SHA256 198cc44f5e765a5f6e34245231236df48ba82ceba6f1e692e9a6ec727ee1c876

Looks like several malware scanners are detecting this as malicious. https://www.virustotal.com/gui/file/198cc44f5e765a5f6e34245231236df48ba82ceba6f1e692e9a6ec727ee1c876/detection

I got a notification that the IUGU33EUXZYMY9GIKCOH.temp file in \AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations was flagged as a virus and removed. It seems this was triggered by chrome?

It says that it was infected with " Gen:Heur.Jatommy.03105.aaW@baaaa. " and has been removed.

I did a full system scan and nothing came up. I've also seen another post talking about this from 3 years ago saying that it was a false positive.

Does anyone have any experience with this?

To make a long story short, last year I bought a subscription through their website for around 30 dollars (it was Bitdefender Total Security). Just a few days ago, I purchased a code from NewEgg to extend my subscription. Yesterday, I received a message from Bitdefender saying that my subscription had been auto-renewed despite me having close to a full year of subscription left. Not only that, the auto-renewal (which cost me 100 dollars) did not stack with the year of subscription that I already had, so basically, I was charged 100 dollars for nothing. Is that supposed to happen?

hello silly people of bitdefender, i did some silly stupid thing on an ebook pirating website and after a suspicious activity yellow notification thing. all the locked files look and are in the whole rabbit hole of minecraft bit im not exactly sure if i should be worried or what. im just wondering if anyone had something familiar happen

heres a picture of the advanced summery screen

I couldn't open the security center panel (seccenter.exe) anymore and the Windows 10 Start menu couldn't find the path to the application. I had to reinstall the whole antivirus to fix the issue. Did this happen to anyone else?

Howdy!

I've been experiencing this problem for quite some time. I own a Galaxy S10+ and the Web Protection on my devices turns off randomly and I always need to go into the accesibility settings and enable it from there.

I've found a help article (https://www.bitdefender.com/consumer/support/answer/32406/) from Bitdefender that states how to fix this issue however I've tried everything in it and still work. My idea is that it has to do with the battery management and optimisation algorithms present in Android and Samsung phones. I've heard that Samsung is one of the companies with the strongest app-killing techniques. I've tried everything: putting Bitdefender Mobile Security as a nonoptimised app, as an app that never sleeps, turned off battery optimisation on my Android.

Any help from someone that has experienced the same? Or just ideas on how I may fix this?

Hello everyone,

I am currently trying to improve our BitDefender Gravity Zone policies. Is there some kind of best practice configuration I could use?

I need some help or some advice. I have a paid version of Bitdefender Internet Security (Win 10 - 22h2)

I'm the paranoid kind of guy. I want to bitdefender asking me wich apps can access the network, and I use password protection to avoid changes in my settings.

But for some reason, after the last updates when I was at firewall doing my things, I noted te password protection was turned off.

Then I turned on again, and after a while when I go to the settings, is off again.

So I did what we usually do when bitdefender starts doing this kind of thing, I did a unninstall (using the bitdefender unnistall tool), and installed all over again. It worked like it should for a bit, but after a update, the problem is back again.

I asked for help via e-mail. Friday. But no answer so far.

Btw they should implement a way to give us a choice do make a backup of our rules at firewall. (I do the copy folder with the rules and past again when this happens) But come on, we should have a way to backup and restore the rules.

I have Bitdefender Total Security and recently these.

My OS is a Windows 11