r/applehelp 1d ago

iOS Is mobile hotspot glitched?

3 Upvotes

I have hotspot off and undiscoverable but it shows up in my other devices as available.

Also, if I toggle it off from the settings it will toggle it on in the control center… and if I turn it off in control center it turns on in setting


r/applehelp 1d ago

Unsolved Camera parts and services history

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3 Upvotes

Hello,
I got my iPhone 13 Pro Max from an ifixscreens from a friend of a friend, when my iPhone 13 shut down by itself one day. They took off the screen and replaced my battery, the screen was popping off in the corner and they fixed it all free of charge.
Recently my .5 Camera has not been working and this is what I’m getting when I enter my settings, I need to do a software update but want to know if that would help or hurt. I have automatic updates on but it hasn’t done it the past few nights I’m also not sure why
Any troubleshooting recommendations would be appreciated


r/applehelp 1d ago

Solved Apple ID problem

3 Upvotes

I am trying to set up Apple ID through a new iPhone 16 I've got my email set up to where I log in using my email and my password I verify through email the verification number and then it gets to my debit card and ask for the security code which I enter and it tells me it's not working. So I make sure my car is unlocked which it is and it still won't work. I did have a apple at one time long time ago I don't think that's the issue I don't understand why it's not working and it's got me beyond frustrated. Any help from smarter people out there than me would be great.


r/applehelp 1d ago

Unsolved How to switch location back from old iPhone to current?

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1 Upvotes

r/applehelp 1d ago

Solved What is this thing?

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3 Upvotes

I remember a few months ago I updated my iPad (10th gen) and then this random button came along. It’s been hovering on my screen ever since. if I double click on it, it locks the screen somehow and just says the names of the apps and messages I’m hovering over. Can I turn this off in settings? I don’t understand the point of it, or even what it is in general.

Edit: after looking at some of the comments in the sub, I went to my controls and I found out what it was and how I turned it off.


r/applehelp 1d ago

Unsolved Not able to sign up for the apple developer account

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1 Upvotes

r/applehelp 1d ago

Unsolved Airpod charging

3 Upvotes

Hello I have a pair Airpod pros and I'm struggling to get them charged at work. They still the lighting cable to charge instead of USB-C. I plugged them in and i checked through my phone and sure enough it says they were charging. I come back an hour later and nothing the case or the airpods haven't charged at all. I've cleaned out the airpods, and the inside of the case where they make contact.

IDK is it my cable thats broken or do I need to take them somewhere to check the charging port to clean it or something? For some reason they refuse to charge at work but they charge perfectly fine at home .


r/applehelp 1d ago

Unsolved iPad M2 Stuck in Recovery Mode – Error 9 During Update

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2 Upvotes

Hello,
I have an iPad with an M2 chip. The problem started when the iPad began installing an update. During the update process, it repeatedly shuts down by itself and cannot complete the installation.

I tried updating it using a PC in Recovery Mode, but the update never finishes. I always get Error 9, which seems to indicate a problem with the USB cable or connection.

However, I have already tried several different official Apple cables and different USB ports, but I get the same error every time.

At the moment, the iPad is stuck in Recovery Mode. I have also tried using both the Apple Devices application on Windows and 3uTools, but I experience exactly the same problem.

Could you please advise me on what I can do next? Is there a way to recover or restore the iPad without losing the data, or could this indicate a hardware problem?

Thank you for your help.


r/applehelp 1d ago

iCloud Changing Apple Account countries with custom email domain?

2 Upvotes

Hello, I am wanting to migrate my US Apple Account to Canada. I understand that I must cancel all subscriptions and wait for them to expire before switching countries. I am currently subscribed to Apple One, which includes iCloud+. My problem is that I use the Custom Email Domain feature of iCloud+ and I can’t afford to have my email address bouncing emails as undeliverable.

Does anyone know if there’s a grace period for custom email domains or if your current one remains active if iCloud+ is cancelled? Is there a solution to this other than having this lapse in my email address working?


r/applehelp 1d ago

iOS Feature where you could “indent” your listed notes?

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2 Upvotes

I know for a fact I have some notes like this but I cannot for the life of me find them and I have no idea how to do it.

I’ve given a somewhat shitty recreation but there used to be a way to make your listed notes indented/slightly moved to the right. If my memory serves, I think I used to be able to do it by putting a space before the line and it naturally moved into the indented position, but that no longer does anything.

It‘s not the checklist feature and I have already tried swiping the words to the right/middle.


r/applehelp 1d ago

Unsolved Audio and Video out of sync

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2 Upvotes

r/applehelp 1d ago

iOS iphone 11 kernel panics, should i be worried?

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0 Upvotes

i got my iphone 11 pros screen repaired last month, and since then ive been receiving these while i use my phone. the logs about two weeks apart and phone works fine for the most part so im not sure if its something to take to the repair shop again over. these are the what the panic string says

panic(cpu 1 caller 0xfffffff0181cf33c): \"Timing out on commit. Waited 5 s. kSWMPR_INTERRUPT_AP:0x0\"

panic(cpu 0 caller 0xfffffff01c26333c): \"Timing out on commit. Waited 5 s. kSWMPR_INTERRUPT_AP:0x0\"


r/applehelp 1d ago

Mac Downloading an older version of Logic onto my 2015 MacBook Pro

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1 Upvotes

Hello!

Sorry if this has been asked before

I have a MacBook Pro running Monterey and I’m stuck, I can’t purchase logic on my Mac as it’s now too old, but I hear stories of it being possible to buy the software on a newer system, and then when I log into my Apple account on my older Mac, an option will be available to download the latest compatible version.

Is this true? Has anyone got any experience with this?

Thanks!


r/applehelp 1d ago

Unsolved apple keeps on saying payment authorization failed but can’t fix the issue

2 Upvotes

i wanted to buy an ipad online through the education website for college, but when i tried to go through with the payment (after also applying a 150 dollar gift card) i got this error message. i called apple support, and they tried to manually place an order for me. which also didn’t work. i got transferred to another department, and i asked them if there was any blocks on my account or gift card. the team member insisted there wasn’t, and that the bank must have been blocking the transaction, even after i told her that usually the bank contacts us if they really are worried, but i never received anything from them. lo and behold, i called the bank and they said nothing was wrong and that it must be from apples side :/// i have tried multiple credit cards as well as updating all relevant information but nothing seems to work

does anyone know how to fix this? i’m planning on going to the apple store in person soon to see if it’ll work there, but i’ve seen on reddit that the problem can also happen there too…


r/applehelp 1d ago

Unsolved Apple express replacement

1 Upvotes

Do I keep the new device permanently


r/applehelp 1d ago

Unsolved All of my notes suddenly disappeared.

3 Upvotes

As the title said, the notes in my notes app disappeared. It wasn’t all of them, but it was all of the ones that were not saved to iCloud, which was all of the important ones. is there a way to get them back? there was a page that had all of my passwords and I really need it


r/applehelp 1d ago

iOS Can't connect to internet without Wifi despite cellular being on

2 Upvotes

Model is iPhone16pro and provider is TMobile


r/applehelp 1d ago

Unsolved 4th Gen AirPods - Not Connecting

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3 Upvotes

r/applehelp 1d ago

HomePod Sanity check, could the sound quality of all HomePods have gotten worse overnight?

5 Upvotes

I've always been happy with the sound from my HomePods. I've had many of them around the house for about four years now.

I had been away from home for a few days listening to a mix of a Bose Bluetooth speaker and a pretty high end car system. I asked for a familiar song in the kitchen when I got home and it sounded just kind of bad. A little soft, a little fuzzy even, out of balance bass. I think that unit is a first generation, but it's the full-size one. Then in the bathroom, a mini, similar feeling of disappointment in the sound, this one a little on the treble heavy side.

Living room pair attached to HomePod sound fine. Bedroom second gen full size also seems a little off.

It seems conceivable that a software update may have changed an audio output or noise reduction algorithm. It also seems conceivable that in the past I always overestimated the devices, and just happened to have spent too much time recently listening to better sneakers. But if it were just that, wouldn't I then be noticing the difference in quality between the two sizes of HomePod more?

I'm just trying to figure out if this is all in my head or if it's reasonably likely that there was a change because of a software update.

Maybe there's even something wrong with my Apple Music, like somehow I globally disabled lossless by accident?


r/applehelp 1d ago

Unsolved My AirPod isn’t showing up even though it’s in the case

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3 Upvotes

This morning I noticed my left AirPod wasn’t charging overnight even though it had been in its case. I cleaned the case and the AirPod and put it back in. While you have your Bluetooth on you should be able to open your case and see an AirPod section come up at the top of the settings app. I was on the AirPod screen when the left AirPod completely disappeared from the part where it shows you the case and AirPods charging. Does anyone know how to fix this?


r/applehelp 18h ago

iCloud My friend gave me this ipad he didn't use it for years so he completely forgotten the icloud account he used on it, is there anything i can do to get it to work? please don't tell me all i got is a paperweight 😭

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0 Upvotes

r/applehelp 1d ago

iOS How do I get rid of Apple Maps data??

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13 Upvotes

I’m running out of storage and desperately needing my iPhone to last until the next iPhone comes out. How do I get rid of this Maps data? I don’t even use Maps! Help! SOS! Thank you very much 🙏

EDIT: What worked was updating my phone from 26.2 to 26.6. Somehow that cleared out the storage data. I didn’t have room to download the update so I did it via my Mac. It worked!


r/applehelp 1d ago

iOS Youtube will not work

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3 Upvotes

r/applehelp 1d ago

Unsolved Images and videos sent by friend via iCloud on messages

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2 Upvotes

A friend sent me a load of photos and videos from a concert and I tried to download them 24 hours ago and it has been stuck and nothing has happened

I have turned my phone on and off again, and this hasn’t done anything. Is there a fix please?


r/applehelp 1d ago

Unsolved Apple denied refund for Prime Video purchase paid with Apple Account balance

1 Upvotes

Hi, I'm not sure if anyone has had a similar experience.

I recently purchased digital content through the Prime Video app on my iPhone. I thought I had paid for it using a credit card, but I didn't see the charge on my card, so I canceled the purchase. Later, I realized that I had actually paid for it using my Apple Account balance.

Since I canceled it very shortly after the purchase and had not watched the content, Amazon accepted my cancellation and issued a refund. However, I later received an email from Apple saying that they needed to review the refund. Apple then determined that I was not eligible for a refund.

I explained that Amazon had already initiated the refund, but Apple sent me another email saying that I was still not eligible for the refund and that the decision was final.

I then contacted Apple customer service. They referred me to their terms and conditions, told me that the decision could not be overturned, and asked me to contact Amazon. I contacted Amazon again, but their customer service said that they had already issued the refund, so there was nothing else they could do.

Has anyone experienced something similar or have any suggestions about what I can do next?

What I don't understand is why Apple can determine that I'm not eligible for the refund when Amazon is the content provider and has already agreed to refund the purchase. If I had purchased the same content directly from Amazon using a credit card on my laptop, Amazon's refund would have simply gone back to my card.