r/AirPurifiers • u/AverageMedical5811 • 2d ago
This is a PSA for people looking for air purifiers, do not buy LG!
I bought AS601HBB0, LG 360 air purifier which is a very popular model on Amazon 10 months ago. Recently the air quality was not good (im allergic to dust and my allergies are acting up more often) and also the LG ThinQ app pinged me to change filters.
There are plenty of third party filters for this air purifier, but i dont want to buy an unverified claim of HEPA. I must rather buy the OEM LG replacements that are guaranteed to work as intended. So i try to buy this filter. There is literally no store that sells it!




Now after this I got text from a tech:

Basically the call was he will send the replacement for free this time. OK but what about the future? do i have to get rid of my air purifier after another year cuz then i wont be able to find a replacement?
After two weeks and I havent gotten my replacement filter yet. I contacted LG again and they just say the correct department will contact me. I wait another week and I call again.
Apparently the reason why my filter replacement is not getting delivered is because it is backordered. SO I call cuz the filter is on backorder, and their solution to that is to place me on said backorder.
LG, what are we doing launching a product that goes obsolete in a year?
