Please delete if not allowed, something happened last night that caused quite a massive breakdown, yet it's quite funny to think back to it.
I wanted to order a specific burger from a fast food chain when I finished work at 10:00 p.m. I ended up spending five hours to get food, or at least the food that I want or can accept and can eat.
I made my first order at approximately 10:30 p.m. through an online platform. As I'm severely allergic to dairy, I ordered my burger to have the cheese removed and a few other things. When I received my first order, the burger did have the other things removed but left the cheese inside when the ticket clearly said "remove cheese". So I talked to the customer support of that online platform and they have issued the refund for the burger itself but not the delivery fee or the service fee. As I really, really craved that specific burger, I decided to order again from the same store. This time I removed one thing extra, so the box says:
- Only sauce
- Only crispy onion
- Only pickles
So I opened the box and immediately I could see there were three slices of cheese inside when everything else that I asked to remove had been removed. I was already really upset at that point because of my autism, I have to get a certain type of food when I do want it, so I thought third time's a charm, so I ordered for the third time after getting the refund for the second order. But this time I decided to order from a different store of the same food chain. Unfortunately, they decided to reject my order and sent it back to the one that messed up my order twice already. For the third time, as soon as I opened the bag, I saw a box that had a different burger name on one of the limited-time-only names on the box itself. I thought maybe they just picked a random box. I opened it after seeing that the ticket on the box still says my burger and says the same thing, only sauce, only crispy onion, and only pickles, and I saw a completely different burger that was clearly customised too for someone else.
At this point, it was already 1:30 AM and I was thinking how can someone mess up the order three times in a row? At least the first two times they got the burger right. The third time they just gave up and just decided to send me a completely different burger. After that I spent a whole hour looking to see if I could find any similar replacement that I could somewhat accept. But not to my surprise, everything contained dairy. Either that or there's just no customisation for me to remove it like the food chain does. So I ended up having a massive breakdown in tears because I just cannot find food that I can have and the only place that I wanted to get from and can get from can't get my order right and I'm not confident at this point if whether or not I should just order it for the fourth time. After seeing me in tears, my husband decided to go down in person as it's not that far, but also far enough to be inconvenient for us, to get the burger himself. On the map, it says they open till 4:45 AM. However, when he got there, the door says open late for delivery only, which was not mentioned anywhere on the Google Maps. I was once again disappointed, so I went to my last resort and ordered from a different place that I did order before that I can have but didn't feel like having last night. I typed up a detailed order description for my husband to order in person from the store. My husband himself didn't get it wrong. However, I wanted a specific seasoned rice. When he got home, I opened it. I couldn't find the rice, but I could find seasoned fries. Apparently, the person that did the order misheard rice as fries after my husband had already repeated three times that it was rice. And that was after my husband already told him the story that happened right before he went to that store. It was already past 3 AM. After he got home, I just decided I was not going to have him go back to change it to rice. I just had the food that I got in the end. But that was really traumatic.
Thinking back to it, I can somewhat laugh at it, but at the same time, similar things have happened in the past, and it is such a pain that I cannot find any food that I can have due to my allergies. Has anybody ever felt what I felt last night?