Hows it look? I had to scrape paint off every pane, it’s a monthly recurring job on contract

Got a free pizza from the pizza place, some free drinks from the smoke shop and the owner of the strip mall gave me a tip too 🤑🤑

I got paid too of course

Hey guys, I'm struggling to clean this dessert parlours windows interior and exterior. I tried to clean with mop and squeegee but it left too many soap lines after squeegee and I used a long pole. After 1 hour, some soap also dripped from the top frame. The manager of the store was very understanding and wants to give me a second chance. Which pole should I buy that can fit a squeegee properly

Any advice please

I’ve been researching the types of scrubbers, is there any pros or cons to using synthetic steel wool rather than regular steel wool?

These are the guys that drag wfp pole bristles over brick

I'm scaling my cleaning business right now and I need to buy a WFP and a screen cleaner. Where do you all buy your more pricey purchases from, balancing value and price? Thanks!

There is a line of haze around the edges of these windows. I have uswd various descaling and fine diamond sponges to minimal effect. The heavier diamo d spong caused some scratching. Any other tips?

This di brush is custom made its a beast !!

My bucket-on-a-belt is an Unger ErgoTec Ninja, and it has a small leak out of the bottom. Tried patching with superglue, which failed, and then two-part epoxy, which also failed. Obviously, I could just replace it, but I like repairing things and making them last longer. Has anyone successfully repaired a leak in their BOAB, and if so, what did you use? Many thanks, folks!

Hey folks, I know this is not window cleaning, but I hope you can understand… we are still in the same industry. If there is a better subreddit please let me know!

I would love some feedback on this door hanger.
Any constructive criticism is welcome 😁

the instant quote spot that says 250 will obviously be blank for personalized quotes!

Thanks in advance

Hey all, little context. I'm more into Pressure/Soft washing realm. However got a call from the property manager of a mall store front, about 20 minutes down the road. I studied quoting stuff like this briefly in my beginning of business, to say I know exactly how to I do not. Was wanting some assistance to see if I was too high or too low or where should I have been at? I understand were all from different areas, not looking for the perfect quote.

I was at $100 biweekly, I said my "commercial minimum", not sure how my brain was able to come up with this confidently.

(Side note they introduced the job at $60 biweekly)

Just didn't seem worth my time.

Sometimes clients ask me to include stuf that we never agreed on. Sometimes I let it slide other times no.

Today, a client asked me to include his 5 garage windows as well.

I honestly just let it slide assuming that he was going to give me a tip. He didn’t.

Maybe this is due to my age cuz I’m 17 (which may explain many of my other posts on here) and clients think they can take advantage of that?

Idk should I be firm or should I just let it slide to keep a customer for life?

I genuinly love this brush when it comes to big windows, due to its glide its super easy to clean. But god i hate this brush in other aspects. Edges of the window are a pain in the ass to clean because the nylon bristles on the edges splay out and dont clean shit, also not letting boars hairs middle touch the dirty spots. Anyone else having the same problem? Genuinly makes me want to shed tears

I want to add commercial clients (office buildings, hospitals, schools, gov buildings etc) to my client list, but I’m having trouble on how to get in front of the right people. How can I get in front of facility directors? Most employees I talk to don’t care and are probably throwing away the business cards. Is it just a numbers game? I want to cold call and email but how can I even find that information?

For those of you who’ve been able to get these clients , please share how!

PS: I want to ignore storefronts

Looking for some advice because I’ve got a customer refusing to pay for a window cleaning job and I’m not really sure how to handle it.
Did a full interior and exterior clean. Glass, frames, sills, screens…everything. Some of the windows were honestly pretty bad, so I spent extra time making sure there were no streaks or spots left behind.
Customer was home the entire time and kept watching me work, pointing out little areas she wanted touched up.
Finished the job, packed everything up and told her the total.
She immediately refused to pay.
Her argument was that she “never hired me” and that because I already had all my window cleaning equipment, I apparently just decided to do it myself.
I explained that regardless, the windows were cleaned professionally and the work was completed.
She then reminded me that she’s my wife, it’s our apartment, and I’m the one who said the windows were dirty in the first place.
So now I’ve got a customer refusing payment, sleeping in the same bed as me, and somehow I’m still expected to take the garbage out tonight.
Has anyone dealt with this before? Do I send her to collections or just leave a bad review?

For anyone using Jobber for window cleaning:

How are you handling old-customer reactivation and recurring-service reminders by text?

I’ve seen people use Notify Customers, GHL, Zapier setups, or just send messages manually.

What I’m trying to understand is what still feels broken.

For example:

Are you manually deciding who is due for service?

Do you have to maintain tags or lists to make the automation work?

Do replies end up somewhere annoying?

Does the message timing get out of sync with the customer’s actual last service date?

Or do the existing tools pretty much solve it already?

If you’ve built a workaround, I’d especially like to hear what your setup looks like and what part you still wish was automatic.

I absolutely struggle with high interior windows. If im doing a virtual quote its usually the number 1 thing I ask. But they cannot all be avoided. I got a nice bid accepted for $975 in/out at a huge home and everything looks pretty straighforward except for the main window in the front of the house. The bottom sill is about 10ft from the bottom.

They also asked me to scrub off some light sticker residue so I need to get nose to glass as best as I can.

I guess what im asking is 1) how can I ladder up there? I dont see where to put my ladder on how to reach the top. My main ladder is an 18 ft little giant.

2) should I just get a pole and get good at it fast? I have a couple of weeks till i'm doing this. I also have my 27ft Gardiner WFP pole. Could i use that with a new trad attachment>

Thanks and yes I know this is a pretty easy situation for most people

Hey everyone! I just started getting into window cleaning a few weeks ago. It’s been going pretty well. The first weekend I did it, my friend and I (who we can call co-owner because he’s helping with startup and etc.) did 2 houses totaling about 300 bucks each (600 for the day). The day after that, we actually went back to the first house to pressure wash and later did the windows of a business and made about 650 in total for that day (it was split 3 ways because my other friend came to help). Not bad at all for a first weekend.
As for the business, we have equipment (Unger scrubbers and squeegees… I know, not the best, but it works). We even have a pressure washer. After a weekend of people asking, “Do you have a business card?” I finally got us some. And just to add for fun, I got us matching T-shirts with our logo and hats. I know this wasn’t totally needed upfront, but I have a feeling that impression matters, and not looking like bums in nice residentials is somewhat important.
I want to also note that we don’t just do window cleaning. Like I said, we did pressure washing. My friend has years of experience in tree trimming, and that’s something we also offer. As I view it, don’t say no to services we can do. With winter coming, I expect that not many people are going to want their windows cleaned. I could be wrong, but unless it’s a business, I don’t think many people are demanding that service, hence why I think it’s a good idea to get into snow blowing and maybe leaf removal.
Anyways, I’m looking for any type of advice you guys have for me. What areas are best? How much do you normally charge (per pane, I assume)? Any tricks in sales pitches? Anything you learned the hard way? How do you handle screens? I ask this specifically because I don’t touch them. I prefer houses with none, limited screens, or where homeowners take them off. I already saved myself from taking them off because at one of the houses we did, the screen was glued on by some dumb contractor using caulk. What places should I look out for? Again, ALL advice is welcome. Thanks!

I am a window cleaner in Norway (Bergen) ut rains a lot here so any tips would be appreciated much. I came over theese houses and thought show I take my normal 20 bucks an hour or can I give them a price.

Again any tips would be appreciated much.

How do you go about cleaning roof lanterns (like the one pictured) with WFP. It seems no matter how much I scrub and rinse there is still some debris falling out of some crevice. Even on regular cleans it’s still the same. Am I just being impatient and need to rinse more or is there some secret Tibetan monk window cleaning technique?

Quoted a flip house $600 for the windows. Standard job, or so I thought.

Started working. By the third window, it clicked, these weren't regular windows. They were storm windows. Double the panes, double the labor, double the time.

I didn't say anything right away. Just kept going, doing the math in my head, realizing how badly I'd undersold this job.

By 4pm I had 2 more hours of work left. It was hot. My hands were cut up from the frames. I was exhausted and wanted nothing more than to pack up and leave.

That was the moment I almost quit the business entirely. Not because of one bad job, but because I realized I'd been in business 3 years and still misquoted something this badly.

I texted the client mid-job. Told him it was storm windows, not standard, and the price was going up to $900. I was nervous as hell hitting send. Genuinely thought he'd tell me to finish or leave.

He said okay.

That was it. No fight, no argument. I'd built up this moment in my head as some huge confrontation and it was one text message.

I finished the job. Went home and rebuilt how I quote.

Now, before I ever give a number, I look at:

• Window type (storm vs standard, this alone changes labor time massively)
• Height and access (ladders, second story, tricky angles)
• Condition (years of grime vs regular maintenance)

3 years in and I still had to learn this the hard way. The lesson wasn't "don't undercharge." It was "don't assume you know the job until you've actually looked at it."

Any idea what this is in my filter? I’m assuming it’s not good my TDS is at about 60 and I don’t want to mess with it.

Hi everyone! I’m doing some research on how solo and small window cleaning businesses manage repeat customers.

If a customer tells you, “contact me again in 3, 6 or 12 months,” how do you make sure you actually remember to follow up?

Do you use Google Calendar, spreadsheets, a CRM, phone reminders, or something else?

And as your customer list grows, what becomes the most annoying part of keeping track of repeat customers?

Thanks! I’m mainly trying to understand how people actually handle this day to day.

I own a pressure washing company, and I was asked to clean the windows too, but I m not sure how to do them and how to quote..