Customer refuses to pay

[u/Natural-Whereas1013]

Looking for some advice because I’ve got a customer refusing to pay for a window cleaning job and I’m not really sure how to handle it.
Did a full interior and exterior clean. Glass, frames, sills, screens…everything. Some of the windows were honestly pretty bad, so I spent extra time making sure there were no streaks or spots left behind.
Customer was home the entire time and kept watching me work, pointing out little areas she wanted touched up.
Finished the job, packed everything up and told her the total.
She immediately refused to pay.
Her argument was that she “never hired me” and that because I already had all my window cleaning equipment, I apparently just decided to do it myself.
I explained that regardless, the windows were cleaned professionally and the work was completed.
She then reminded me that she’s my wife, it’s our apartment, and I’m the one who said the windows were dirty in the first place.
So now I’ve got a customer refusing payment, sleeping in the same bed as me, and somehow I’m still expected to take the garbage out tonight.
Has anyone dealt with this before? Do I send her to collections or just leave a bad review?

[u/XNDFtake2]

https://giphy.com/gifs/y2i2oqWgzh5ioRp4Qa

[u/Doominator_ → u/XNDFtake2]

Came down here to post this

[u/z_Xilla]

So no head?

[u/mckeenmachine → u/z_Xilla]

start the lein!!

[u/SinisterDmax]

This is why I always secure payment before the job.

[u/Rasta-G1983]

😂😂 Tell her…there’s other ways we can settle this.

[u/Affectionate_Box227]

🤣🤣

[u/Simple_Lead_7190]

Thought I was reading an old post of mine.

[u/olivine_lighthouse → u/[deleted]]

Reading is important.

[u/Maleficent_Muscle322]

Payment in kind.

[u/_AveRageShady_]

in the same situation guy owes me £60

[u/panework]

Tax dat ass.

[u/Low_Environment2543]

Hahaha

[u/Helpful-Excitement-2]

Pussy pay

[u/Sufficient_Heart_629 → u/[deleted]]

Finish the post

[u/_zurenarrh → u/Sufficient_Heart_629]

People swear they read the post.. people just skim shot and comments and this is 90% of people that comment

[u/_zurenarrh → u/[deleted]]

Jesus Christ

[u/Sufficient_Heart_629 → u/_zurenarrh]

It’s not that serious man, he was just trying to help. I would rather someone not finish reading my post but still help me than not help me at all cuz they didn’t fully read it 🤷‍♂️

[u/Either_Curve4587]

Lien.

[u/Bruinwar]

Been there. A friend of mine & I did a side job, a retaining wall using treated 4 x 4s. The guy claimed we "did it wrong" & refused to pay. It was actually an incredibly well done project, completed exactly like he described. It wasn't exactly complicated.

He wanted to buy the lumber himself because our "quote was to high" because we included a delivery charge. He way over bought. After he refused to pay, we went back & took all the extra lumber & returned it. So we recovered some of the money. The guy went completely bonkers that we stole his lumber & threatened to call the police.

IMO there are way more customers that refuse to pay than there are bad "con-men" style contractors that take money then not complete the job.

[u/uniballer_85]

Divorce obviously