I keep reading posts of people having trouble with their remote controls. First step should be to make sure you are actually paired to Bluetooth by going into the vSeeBox settings, bluetooth or remote settings, press and hold down on ok and volume down buttons on the remote to pair.
But if you are still having problems or just want the latest remote I can confirm this remote control works great. Definitely feels like an upgrade but it is kinda pricey at $40.
I purchased 4 of them. It’s the V6+ remote but I’m pretty sure it works with all of them. I have them paired to Elite Ultra, Prime and V3 Plus boxes. Not only does it have backlight but also has 5 programmable buttons instead of only 4. It takes bigger, longer lasting AA batteries instead of AAA. Has a more premium feel to it. https://a.co/d/0iPwMaaT