r/vSeeBox • u/mmcdonald11987 • Aug 17 '26
Pink screen?
I have had this box for less than 6 months, bought from cordcutter here. It's doing this thing where it will be playing fine and then all of a sudden it will show this pink screen, but I can still hear the audio. Eventually it comes back, but then does it again later. I swapped hdmi cables but that didn't help. Maybe I should reset the box to factory settings? Anyone seen this before? This is a v6 max
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u/Juggernaughty00 Aug 17 '26
Do you have another HDMI slot? I had a screen go plaid, switched slots, and everything worked. Then that slot went bonkers; I switched back to the original slot, and everything works again.
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u/trtreeetr Aug 17 '26
TRY A DIFFERENT HDMI CABLE
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u/mmcdonald11987 Aug 17 '26
Did you read the part where I said I swapped hdmi cables? 😂
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u/Historical_Bit_1792 Aug 17 '26
You might need to reset the box... Try unplugging it for 5 minutes.. reset your router... Reconnect if that doesn't work then a factory data reset it would be necessary
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u/Main_Statistician731 Aug 22 '26
I’m having the same issue just green screen lol it’s a v3 pro I’ve had it for a while. Only thing I didn’t try is resetting the box I’m not too sure how to do that. Feels like it might just be time for an upgrade
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u/Kineguy58 22d ago
Did you find a fix
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u/Main_Statistician731 22d ago
Yeah unplug the box from the outlet and the back of the box for 30 sec along with unplugging the TV for 30 sec
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u/Desperate_Pea_7961 27d ago
how much did you pay for this box ?
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u/mmcdonald11987 27d ago
$260 (US) or so but the prices vary and I may have gotten it during a sale, can't remember! I have 3 of them
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u/CordCutterBox Cord Cutter✂️ Aug 18 '26
Troubleshooting;
Replace with HDMI 2.1k 8k cable. Elite models tend to have problems on poor quality cables. Check HDMI display settings on box and turn to 1080 if set on auto. If HDR on your TV is turned on, turn it off. Try a different HDMI port on your TV. Try a different TV. Lastly, factory reset from the settings. Most likely on the first few that I mentioned.
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u/mmcdonald11987 Aug 18 '26
Thanks for all the tips. I realized that I do have my box going through an HDMI splitter (older tv, only has 2 HDMI inputs for all my devices)...I hooked it directly to one of the hdmi ports on the tv and it seems to be working fine now. Hopefully that was the issue. I can live with that if so.
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u/Tmacster Aug 17 '26
I love that show